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Westmore Beauty Reviews Summary
Westmore Beauty has a rating of 3.4 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Westmore Beauty most frequently mention body coverage, skin tone and eye product. Westmore Beauty ranks 8th among Bath & Body sites.
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They state they have no record of my order but I was able to cancel an u authorized subscription after being charged AGAIN for another delivery when I NEVER RECEIVED MY FIRST ORDER - FRADULENT AND SCAM
I had two subscription products shipped from Westmore Beauty that I thought were already stopped. They were shipped to my previous PO that is not active as I am currently traveling for extended time. The packages were returned to Westmore Beauty. I can see from the tracking that they were picked up from the postal box, yet I've been unable to reach anyone from customer service to initiate a refund.
I've sent multiple messages and have had no response. It's been very frustrating not being able to get any assistance. Do not bother with this company, you wont get any assistance in any instance.
I appreciate the coupons offered for being a repeat customer. I would like to be able to buy a product to try without having to subscribe to it. If I love it, then I would subscribe
Thank you so much for your thoughtful feedback, Jamie! We truly appreciate your loyalty. Currently you can purchase any item you'd like at retail price before subscribing -- subscribing just adds more savings. We look forward to continuing to offer you specials and experiences you'll love!
It really doesn't cover much and it makes your skin look weird like you have make up on so it's not really good for aging skin
Why on earth would I want repeat shipments on something that was my first order and I said I hated it then I get charged $5.99 shipping to return. I am reporting to the BBB as this was completely a scam and fraud
I used to use another brand for eye bags but this product works a lot better and is more affordable
Thank you so much for sharing your positive experience with the eye rejuvenation product—it's wonderful to hear it not only works effectively but also offers great value. We're excited to continue bringing you solutions that exceed expectations and can't wait for you to try more of what we have in store. Your feedback truly helps us improve and inspire our next innovations!
I did not receive my product in time and customer service cancelled the order and refunded my money immediately.
Kim, thank you for sharing your positive experience. We truly appreciate your understanding and are delighted our team could promptly resolve the issue—we look forward to serving you again soon!
Every product I have ever bought has been perfect no need to return
Bernice, Thank you so much for your glowing feedback—hearing that every product has been absolutely perfect truly brightens our day! It's rewarding to know we've met your expectations consistently, and we look forward to continuing to support your beauty routine with quality you can trust.
I first ordered it on a tv show. After that I began ordering on the website. The delivery is quick and they have specials on other products I am interested in purchasing.
Thank you so much for your kind words, Denise! We're thrilled to hear you've enjoyed our products and the quick delivery, and we can’t wait to surprise you with more offerings you'll love in the future. Your support truly means a lot to us!
I bought a product, I love it, but ever since you've been sending me another one and taking money from my account, I sent one back at my expense, I do not want this please cancel it, cannot get anything from customer service
From the minute I tried it under my eyes, I could feel the skin tightening.
Thank you so much, Lucy, for sharing your experience! We’re thrilled to hear the product worked well immediately and that you're feeling the noticeable tightening—your satisfaction really motivates us!
I have been pleased with my purchases from Westmore. The body makeup stays on in our Florida heat and humidity, and the undereye bag erasing cream is amazing. I also love that the hair color corrector is so easy to use between touch ups and comes in auburn, which is hard to find in some products like eyebrow pencils and stamps. On top of liking the line, it's very well-priced!
Lacy, thank you for your thoughtful review and kind words! Knowing our products hold up well in Florida’s heat makes us incredibly proud, and we're thrilled you appreciate the touch-up ease and color range we offer just for you. Your support truly means the world, and we can’t wait to continue being part of your beauty routine.
I love the Supreme Cream foundation. I can mix light and medium to match my skin tone year round. It covers beautifully without settling into fine lines.
Thank you so much, Colleen! We're delighted to hear that Supreme Cremé blends perfectly for you and provides beautiful coverage without settling into fine lines—your feedback truly inspires us to keep crafting products that meet your needs.
I returned an item in September. I just had them credit my account. I can't use it. Every time I call they say the credit is there but nobody can answer why I can't use it. They gave me a code to use that doesn't work and I have sent 3 emails & no one is of any help!
Debra, we sincerely apologize for the continued frustration and confusion regarding your credit. Please reach out to us directly at your earliest convenience so we can personally investigate and resolve this issue promptly, ensuring you’ve a smooth and satisfactory experience moving forward.
This eye product has been the best I've found to take away my under eye puffiness quickly & with much satisfaction!
Thank you, Sandy, for sharing how 60-Second Eye Effects has made a positive difference in your routine. We're committed to providing effective solutions that help you feel your best, and your satisfaction truly inspires us.
I placed an order almost two months ago which I have not received However I somehow have enrolled in a monthly product. All three that I have received so far have been the same. I do not want to be enrolled in this at all. It's almost $40 a month
The body coverage cream is amazing if you receive it
I have referred a few friends to you guys but I would really like some help fixing this. Thank you
Hi Melaina, I'm truly sorry for the mix-up with your orders and subscription—it’s important to us that you feel understood and valued. Thank you for your referral and kind words about the cream; please reach out directly so we can promptly sort this out and ensure you receive the experience you deserve.
I placed an order in May for product. I left June 1 for an extended vacation. When I returned home yesterday on October 27,2025, I had 5 packages waiting from Westmore Beauty for me. I went on their website and discovered I had a subscription which I was totally unaware. I would never sign up purposely for a subscription since I travel 6/8 months a year. Being an older person, I should have received a notification or something on their website that ask if I am aware this is a subscription. Have had a difficult time getting assistance by telephone. Matter of fact gave me order numbers and sent me to online returns which prompted denied the returns even though the mailing box. I live in a state that has very strong consumer laws, especially for people over the age of 65. I will file a complaint with the state consumer advocate office.
Dear Gloria, we sincerely apologize for the confusion and inconvenience caused by the unexpected subscription and our communication, and we truly appreciate you taking the time to bring this issue to our attention. Please contact us directly so we can resolve this promptly and make things right for you. Your satisfaction is very important to us, and we want to ensure your concerns are fully addressed.
I would never wear skirts or dresses without tights or dark pantyhose for my skin is so fair and have many noticeable blue veins that I don't like. Ever since I ordered Westmore I can now show my legs and wear skirts and dresses and feel confident. Amazing product I don't go anywhere without it and I can even take a few showers without having to reapply love this..
Maureen, it genuinely makes us so happy to hear our product gives you the boost of confidence you deserve — there’s nothing like feeling comfortable and proud in your skin. If you ever want tips on using it or have questions, we’re always here to help make your experience even better! Thanks for sharing your story with us.
I have requested repeatedly that you stop sending this product and charging my card. I finally had to get a new credit card and terminate my old card due to your continued disregard of my requests to stop. I also stated that I did NOT give you permission to continue charging my card. It was to be a one time purchase. I have four unopened boxes!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Maria, I’m truly sorry to hear about your experience and the lack of communication you received. Your concerns are important to us and we'd like to look into your case so we can promptly make this right. Please contact us by calling 1-888-366-3095. Thank you for bringing this to our attention, and we appreciate your continued patience.