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Westmore Beauty Reviews Summary
Westmore Beauty has a rating of 3.4 stars from 300 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Westmore Beauty most frequently mention body coverage, skin tone and eye product. Westmore Beauty ranks 8th among Bath & Body sites.
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I love this lip self-care product. It protects my lips and adds shine!
Sent items not ordered & signed me up for monthly subscriptions
Thank you for your honest feedback, Maryann. We're truly sorry for the confusion and frustration caused by the unexpected items and subscription. Please reach out directly by calling 1-888-366-3095 so we can resolve this issue promptly and make things right. Thank you for sharing your experience with us today
Your representative lacked empathy and was not helpful. After explaining that u had not ordered a refill on a product that I only ordered once to try he said that I still am responsible to pay for the shipment in process and can return it once I receive it. I have never received the package! So now I have been charged 49.99 for something that I have not received!
Shohreh, we’re truly sorry to hear about your experience and the frustration this has caused you. Please contact us directly by calling 1-888-366-3095 so we can quickly investigate the shipment issue and make things right. Thank you for bringing this to our attention—we want every interaction to reflect the care and respect you deserve!
I can't get anyone to call me back or answer emails bc I can't find my account.
Hi Amanda, we're sorry to hear about the trouble you've had unsubscribing and with the communication issue. We appreciate your feedback and are committed to resolving this promptly—please reach out to us directly by calling 1-888-366-3095 so our support team can assist you immediately. Thank you for giving us the chance to make this right.
I ordered Natiral Radiance. The box is marked as Natural Radiance, but the shade is much much lighter than the tube of Natural Radiance I have from a previous order
Thank you for sharing your experience, Marybeth, and we sincerely apologize for the shade discrepancy you received. We appreciate your feedback and would love to make this right by offering a replacement. Please contact our customer service team by calling 1-888-366-3095 so we can assist you promptly. Your satisfaction is very important to us, and we're committed to ensuring the quality of our products meets your expectations.
Fast Response as to making corrections for shipping product every month.
Thank you, Carol, for your patience and for sharing your experience with our shipping process. We truly appreciate your feedback and are glad we could promptly address your concerns. Your satisfaction means a lot to us, and we look forward to continuing to serve you thoughtfully.
Hi Dana, thank you for taking the time to share your positive experience! We're thrilled to hear your order arrived promptly and met your quality expectations—it means a lot to us. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know.
I chose Westmore Beauty based on a previous purchase. Online ordering was easy. The delivery was timely. The product was as expected. I'm a satisfied customer and will purchase Westmore Beauty again.
Thank you so much, Dee, for your wonderful feedback and loyalty. We're delighted to hear that your ordering experience was smooth and the delivery prompt—looking forward to serving you again soon!
The warehouse that prepares your orders needs to be more alert. Again I received the wrong product.
I Westmore Beauty. Just have to get better with sending the correct item the customer ordered,
Hi Mary, we sincerely apologize for the repeated mistake with your order and truly appreciate your patience. We are reviewing our fulfillment process to ensure you receive exactly what you select next time, and we’ll be reaching out shortly to resolve this situation.
Beautiful, 🤩 Thank you! It went on smooth and did not ruin my gown
Thank you so much for your glowing review, Tiffany! We're thrilled to hear the smooth application exceeded your expectations and kept your gown perfect. Your words truly make our day!
I ordered and received my order. It was really good. I used it for the first time today and it did what it said. It hid my scars and didn't transfer.
Thank you for sharing your feedback today, Cheyenne! We are just thrilled to hear about your results and excited to serve you again.
No rubbing off on my pillow it a perfect face cover while I got my brows tattooed so it won't come off
Thank you for sharing your positive experience using Westmore Beauty, Ruth! We're just thrilled to hear you found the product to be water and smudge proof!
We're sorry to hear that our product didn't meet your expectations with coverage, Linda. We recommend using our Body Coverage Perfector first as a concealer, then once dry, buff and apply a second layer to the entire area to blend into your skin tone. Thank you for sharing your feedback with us today.
I think the whole process from the time I order until receiving order was smooth
Catalina, we're so happy to hear the entire ordering process felt effortless for you—from start to finish! Your smooth experience means a lot to us, and we truly appreciate you sharing your kind words. Thank you for choosing us and trusting us with your beauty rituals!
Love the body make-up. It's easy to apply, stays on usually until I shower and blurs out any imperfections. It's my go-to for fancy events or when I don't feel like applying sunless tanner in advance.
Thank you so much for sharing your experience, Jennifer! We're thrilled the body makeup feels effortless and reliable for your special events—helping you shine with confidence means everything to us!
Please restock the Body Coverage Protection in Golden Radiance. I want to purchase it and it's always sold out.
Hi Kim, we truly appreciate your enthusiasm for Golden Radiance Body Coverage Protection and understand how frustrating it is when it's out of stock. We’re excited to let you know a restock is on its way soon—thank you for your patience and keen support!
Does not match my skin tone. I never intended to purchase or subscribe.
Emily, thank you for sharing your experience—I'm sorry the product didn’t meet your expectations and that there was a confusion with your purchase. We’d love to help you find the perfect match or assist with a return/exchange please reach out anytime by calling 1-888-366-3095 so we can make this right and ensure your future experiences are seamless and enjoyable!
I purchased the product in June 2025 but have been charged two more times.
We apologize for any confusion with your order, Melissa. Our full-sized kits are broken into 3 easy installments for your convenience. Please reach out to our customer care team for further assistance by calling 1-888-366-3095, we're here to help!
I received an item I did not order. I reached out to customer service. Jessa responded twice and then stopped responding to me. In order to try and make the process simpler I chose to take a credit and receive an additional $5. Although I received an RMA number which confirmed the return was received, I never received my credit. The email I received said I would get the credit in 5 business days. Nope. Didn't happen. Once again I reached out to customer service. Zero response. This company is infuriating and irresponsible. Never dealing with them again.
We're sorry to hear about your recent experience and want to help make it right. Please contact our customer care team directly by calling 1-888-366-3095 at your earliest convenience. We appreciate your continued patience. And look forward to a speedy solution.
I had ordered eye liner which is good. However, a month later I was emailed that another one was coming and you had already charged my credit card. When I called the rep said I was on a membership (which I am NOT and have no interest in doing so) The rep was insistent and was frankly difficult so disputed the bank charges etc. Due to this experience, I doubt I will use your product line anymore. Stupid way to market your company. I only order items when I need them. Never use my credit card without permission.
Hi Linda, we're sorry to hear that you weren't satisfied with our Westmore Beauty experience. For information about our Returns process, please select "Customer Service" at the bottom of our website. If you need further assistance with your account, please call us direct at 1-888-366-3095. We appreciate your continued patience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Stefanie! We're thrilled to hear our lip product is keeping your lips protected and shining bright—your kind words truly brighten our day. We’re excited to continue providing cosmetics you love!