WebStartsReviews 66

The Webstarts DNS configuration tool is broken, dropping subdomains off of it's DNS servers.

I pointed this out to customer support, with incontrovertible proof. They were unable or unwilling to research the problem. They claimed they don't provide support for DNS configuration EVEN THOUGH THE CONFIGURATION WAS FOR THEIR OWN SYSTEM USING THEIR OWN TOOL!

Eventually they brushed me off. I was forced to create a workaround using a different service after investing so much time and energy on Webstarts.

Why is Webstarts not working again?! I can't get on their site or my own! What is going on? I called their # and it is a message saying no one is available to take your call and it hangs up. Is the servers down? Otherwise I love how easy it is to design the site and how creative I can be with designing my own look from scratch. It's just this is not the first time I couldn't get in my site. It's very frustrating I've put so much time in this site and I don't know what is going on or if my site is gone? So my review is the web design great! But is it reliable?

I just got billed 39.96 by Webstarts.com without any warning or notice. I had forgotten that I signed up with them last year on May 5,2010. On April 6,2011, I received notice that a deduction had been made from my checking account. Not only did I not receive any notice giving me the option of not renewing, they took the money from my account after 11 months - not a full year. These people are parasites, living off of those of us who had forgotten they even existed. This is equivalent to theft. Stay away from these people. I couldn't even tell you the last time I got an email from them, that says their support isn't that great either. If I'm supposed to be a member, you would think they would at least provide some kind of notice or correspondence. I have reported them to the BBB and submitted a complaint to the SCC.

Webstarts is a great website builder for beginnners/intermediate. It's growing fast and has a great platform to build on. The drag and drop editor has many features and allows you to place content anywhere on any page, unlike other drag and drop editors that have fixed content locations.

My only negative mark on this site is that they will nickel and dime you to death. They charge extra for most features that others consider basic. When you upgrade, don't bother with the Pro plan. It's completely pointless, takes your money, and gives hardly any extra features than the free plan.

Go with the Pro+ plan that gives you more. You're still going to have to pay more for things like a shopping cart, website statistics (used to be free but they make you pay now), and some other features.

Overall a good editor, but still has room to improve.