Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
WaterBottles.com has a rating of 4.5 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WaterBottles.com most frequently mention customer service, timely manner and jessica hernandez. WaterBottles.com ranks 5th among Promotional Products sites.
We monitor reviews for authenticity
No problems whatsoever
Briana was incredibly helpful and communicative. We needed a large order to ship out to clients for holiday gifts and she provided excellent mockups, provided us a sample, and made sure we could achieve our shipment in our timeframe. Great experience and very happy with the end result!
Customer service on our order was outstanding. I had several questions about how I wanted our water bottles and Briana was excellent in answering all of my questions and getting our order just right.
The customer service at Waterbottles.com was incredible. Briana was there to answer all my questions immediately, via instant messaging on the website. I did not think I was going to be able to get my order in time for the event but Briana got me the water bottles days after I placed the order. My colleagues and I blown away because other water bottle manufacturers could not do this order for us in time. The water bottles met our expectations and I would highly recommend them.
Briana is fabulous! Best customer service ever. The black on black water bottles look amazing, we couldn't be happier. Definitely reaching out to Briana for our next order. Thanks again!
Great customer service and quick responses and results every time.
Briana was great to work with; she was very helpful.
After contacting several sites, I found the product I was looking for at what looked to be a better price at waterbottles.com. I reached out for some information on pricing and received a prompt and friendly response, answering all my questions - and that continued throughout the order process. We're very happy with the coffee mugs we purchased and will use waterbottles.com for our future needs.
We had Briana Rudolph helping us with our order and she was AWESOME! We will definitely be ordering from WaterBottles.com again, and are so excited to do business with y'all again. Everything was PERFECT! We love our mugs!
Great corporate gift, everyone loved them!
The order process was easy and straightforward. The water bottles arrived looking great and right on schedule. Thsnks do much!
From start to finish they were wonderful. Product is exactly what I was looking for. I would highly recommend.
Brianna was phenomenal in helping us get ournoser places and arrived on time. The glass water bottles we ordered are beautiful! Thank you Brianna.
In a constant search for marketing that stands out, Briana graciously sent a Yeti-type tumbler sample. She stuck with me during an approval process that took ages. She was so personable and bent over backwards to accommodate both my worries and the tight delivery request. Waterbottles.com is a MUCH better company for having Briana on the frontlines. Much thanks for making us look good!
Thank you
Briana Randolph was wonderful and very helpful with the every question I had. The order was done correctly the first time and quickly. Thank you.

