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WaterBottles.com

4.5

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WaterBottles.com Reviews Summary

WaterBottles.com has a rating of 4.5 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WaterBottles.com most frequently mention customer service, timely manner and jessica hernandez. WaterBottles.com ranks 5th among Promotional Products sites.

service
3
value
3
shipping
3
quality
3

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226 reviews

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Elijah L.
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Everything was great
May 22, 2020

Everything was great. From start to finish Brianna was amazing. She sent me a model within minutes. I was able to place an order and have it fulfilled very quickly (we were on a deadline at our school). When the product arrived, I was thrilled with the quality. They look Great!

Date of experience: May 21, 2020
Ronda N.
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Great service
March 30, 2020

Great service. Timely quote and product proof. Friendly and accurate communication.

Date of experience: March 30, 2020
Sam O.
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I was contacted quickly after I requested a quote. Requested a couple of proofs and the one we went with was produced and shipped within 10 days. You can't ask for quicker service for a quality product. Briana was friendly and helpful with our account at all touchpoints.

Date of experience: March 26, 2020
Brownings F.
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The whole process was just so easy
March 12, 2020

The whole process was just so easy. We got exactly what we wanted, and fast! Will be ordering more soon.

Date of experience: March 11, 2020
Maleah G.
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Amanda was super helpful and worked with me via chat until we had our bottle design perfected!

Date of experience: March 6, 2020
Colleen B.
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My sales rep Briana was extremely helpful from beginning to end. This was my 1st experience with waterbottles.com so I had a lot of questions.
The tumblers are great. They are better than what I expected. I havent opened all the boxes yet but the tumblers in the one box I have opened were all in one piece.
I fully anticipate a long relationship with waterbottles.com.

Date of experience: March 3, 2020
Sabrina F.
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Amanda is great!
March 4, 2020

Amanda is great! Easy, fast communication. Great customer service. Thank you!

Date of experience: March 3, 2020
Austin G.
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Amanda was great, helpful, and delivered a great final product!

Date of experience: March 2, 2020
Judy L.
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Easy, seemless ordering, a pleasant experience.

Date of experience: March 1, 2020
Kevin I.
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Great to work with!
February 29, 2020

Great to work with! I had a couple of changes at the last minute, and the WATERBOTTLES.COM team was very helpful.

Date of experience: February 29, 2020
Jen U.
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Our experience has been nothing but fantastic!
February 3, 2020

Our experience has been nothing but fantastic! It started with a very quick rush mock up which was quickly turned around to us in a few options that were requested. Since I have been working closely with our rep trying to select the perfect items for our end product. She has share many suggestions and is always happy to help with new creative and mock ups whenever possible. Shipping is fast and communicated well. We will be shopping again for sure!

Date of experience: February 3, 2020
Duncan G.
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I loved working with y'all
January 30, 2020

I loved working with y'all- excited for the next time we get to collaborate

Date of experience: January 29, 2020
Wulf B.
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Brianna was very helpful and accommodating
December 24, 2019

Brianna was very helpful and accommodating. My previous experience with this same mug was very good having received one last year compliments of Christian Brothers in Riverside, CA. After using the one they gave me for almost a year without any deterioration of the finish or logo I was sold on using the same product to give away to our own customers and contractors. The logos printed on the mugs are perfect and I can only assume that they will stand the test of time. Well done - Thank you!

Date of experience: December 23, 2019
Lori H.
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My boss decided last minute to put together holiday gifts for the team, and WaterBottles.com delivered our order NEXT DAY, which was perfect! Prior to ordering, I chatted with someone in customer service and all of my questions were answered promptly and helped me to make the best decision to get the bottles we needed as soon as possible. We will definitely use this company again when we need to make another order.

Date of experience: December 23, 2019
Judie C.
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My overall experience with WaterBottles.com was great. Amanda Escarzaga, Customer Service Representative, was extremely helpful and went above and beyond to make sure I had all the information I needed in creating the perfect bridal shower giveaway. The mugs were delivered in carefully packaged boxes in a very timely manner. The custom printing looked awesome. Exactly what I was hoping for. Thank you!

Date of experience: December 19, 2019
Michelle Q.
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We had a very tight timeline and Briana helped us to get our order submitted and shipped as soon as possible. We are so excited to have the bottles in time for our staff party. Briana was great.

Date of experience: December 10, 2019
Anne M.
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Briana was very helpful from our first chat on the website, and worked behind the scenes to make our order come together by the required delivery date. The bottles turned out great!

Date of experience: December 9, 2019
Jody N.
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I needed these in a rush
December 5, 2019

I needed these in a rush. My proof cane through promptly, and my order was fast too. And they look amazing! Thank you!

Date of experience: December 4, 2019
Annie E.
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Briana Randolph was so great to work with
November 27, 2019

Briana Randolph was so great to work with. Her response time was really fast. She made our experience with waterbottle.com better than any of the other sites that we were looking at. I would 100% come back. Keep hiring people like her!

Date of experience: November 26, 2019
Elder L.
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Very easy to work with
November 19, 2019

Very easy to work with. Amanda, our customer service rep, was very patient and sent us multiple different ideas and pictures of possible options for our product.

Date of experience: November 19, 2019