WatchMaxxReviews 2,993

I paid for overnight delivery and got 3 day delivery. I don't care who's responsible it's un acceptable to pay $25 for nothing. I also send a trade in form last Friday 8/21 and here it is Wednesday 8/26 with no response. I'm sorry but Watchmaxx service is just not up to my standards. I wanted to buy a Omega seamaster 300m and hopefully use the credit from my trade in but now I'm not so sure I want to deal with below par service.

I purchased a Tag Heuer watch directly from Watchmaxx's website in November 2019. I wore the watch minimally and realized that the watch face had condensation inside in early June 2020. I'm not even sure how water got into the watch, but the watch face was so steamed up that I couldn't even read the time. Called Watchmaxx and asked them to warranty the watch, as it was just over 6 months old yet. They instructed me to send in the watch for a pressure test. I did so. They kept my watch for TEN WEEKS, then contacted me to say that it was completely fine - no leaks, no water, no issues at all. Clearly the watch is leaking! Water doesn't magically appear from nowhere! Do not buy from them! If you are lucky enough to have zero issues with your purchase, then it's a great deal. If not, however, they absolutely WILL NOT stand by their warranty. Take it from me - an expensive lesson indeed.