WatchsimoReviews 49

I purchased a number of watches(20) and all of the transactions went well. It wasn't until I had a problem with a watch that Watchismo showed itself to be unethical. The band on a new $400 watch purchased for my wife came off. I returned it at my expense for their repair and again the band fell off. Rather than giving me a refund, I received an unwanted credit in their store. Had I returned the watch simply because I didn't like it, I would understand the credit but to now require me to purchase another watch from them is truly a coercive sales practice. In the words of Tweety,"Be vwery vwery careful".
Update: Carefully read their return policy and see that nothing has changed. Even if the problem with the watch was not caused by you, their solution will be at your expense.

I received a watch from Wachismo that was much larger than appeared in the photos. It didn't fit well so I emailed for the return code. All I received was an email from a 'Monica' asking why I wanted to return the watch, then no information or answer on the mysterious "RMA' code required to return the item. Customer service appears to be terrible, wish I had read the reviews prior to ordering.
* Update: received return info and am sending out this evening, stay tuned for rest of the experience, so far, so good...

** Update: Monica called me personally to address my concerns, which was quite a nice touch. I sent the watch back at my expense and was immediately notified upon its arrival. I was issued a gift certificate for merchandise and I ordered a more desirable watch from Watchismo. I could not be more satisfied and impressed with Monica and the service at Watchismo!

I ordered and paid for a watch on 18 August 2014. As per tracking number the item was posted on 22 August from USA and arrived in Australia (on a manifest list) on 27 August 2014. Australia Post say that item only appeared on list and wasn't in the delivery. As at today, 02 October 2014 I have not received my watch. I have lodged a dispute with Paypal that the seller will not even respond to. Seller has responded to emails claiming that delivery is 60 days. Australia Post state that more believable delivery from US should be under two weeks. I am still waiting for my watch. At the moment I would steer well clear of this site. I am happy to amend my review should I receive my watch but I am not counting on it!

Amazing Customer service and beautiful Watches. Ordered my partner a watch for his birthday. Although a little nervous about buying such an expensive item online, they answered any questions i amy have had and upon ordering it was shipped within a matter of hours. It arrived on the exact estimated date of arrival packaged so beautifully. I can't wait to give it to my Partner!

BEWARE! Watchismo.com is a Horrible website. Please avoid them at all cost. I have now had to File a police report and will need to take them to civil court to be reimbursed almost $7,000.00 for a U-Boat watch that was never shipped to me! Andrew Greenblatt the owner has refused to issue me a refund after trying to add additional fee's to a purchase price agreement that was already confirmed, paid for and scheduled to ship out to me. When I declined to pay almost $600 in additional fee's for him to ship the watch and requested to Cancel the order instead. He stated that he would not refund my payment. However he now would agree to our original order price but I could not return watch under any circustance or issues that could occur with watch, Because as he stated he was now doing me a favor by honoring our ageement. That was 4 weeks ago. I have left 5 voicemails and 8 emails and have gotten the run around wile he still refuses to respond. I have spoken to his brother Mitch Greenblatt the Co-owner Watchismo.com who comfired the purchase with by phone. But is now acting oblivious to the whole situation. I am now in the proccess of having to have to file claims and fraud charges with PayPal services and my local police department. This the worst experience I have ever had by far! Here is his office number you can call on my behave and see if you can get a response. *******849.

Best of luck,
BJ

I have purchased two watches from Watchismo in the past few months. Both were towards the lower price range of their selection in the $120-$160 area.
Return Policy:
I was fairly nervous about the return policy because both watches are pretty ostentatious and 'fashionable' so I had no idea if I would actually like them in person. The return policy states that if they watches are more than 20% off the normal price, sorry, no returns. Both of the watches I bought were marked at well over 20% off. One could only be ordered from Watchismo (foreign watch maker and watchismo is the only licensed dealer/importer in America) and the other was $120 less than I could find anywhere else. I was confident that if I absolutely hated the watches, I could sell both pretty easily on eBay so I pulled the trigger despite the crappy return policy.
Shipping:
Super reasonable shipping charges. I opted for 2-3 day shipping each time because it was only $3-5 more. Each watch arrived 2 days after I placed the order, which is impressive. Good job, Watchismo.
Selection:
Each of these watches was exactly as I expected it to be based on the pictures. They make up the 'weekend' portion of my watch collection and I receive compliments on them every time I wear them out.
Conclusion:
If you want a unique watch that will ship her fast, check out Watchismo, but be ready to seek alternate means of exchanging the watch if you get a good deal on it and you don't end up loving it.

I bought a watch from watchismo.com in 2011. It did not work. The owner of Watchismo told me to take it to a watch repairman and he would pay for the fix. The repair shop wasn't able to fix it. The owner then asked me to send it back and he would send another one. I sent it back but asked for a full refund instead (partly because the whole experience seemed shady to me, and partly because I wasn't so sure the watch was genuine). He refused and then I was out the cost of the repair, the cost of shipping, and all of the time and hassle. I spoke with the owner several times on the phone - he got ruder and ruder with each conversation. Eventually I had to work with my credit card company and pay pal to stop payment.

I purchased a watch here last week and I have had no problems at all! I've actually had a couple questions that I asked via email and they were answered in minutes by Andrew! Shipping was next day and I got it 3 days after that. I have not experienced any return problems but, I ordered what I wanted and I did research on the product I bought, unlike most of the people that ordered something, were disappointed and returned it. If you buy online with knowing what you bought, you're dumb and deserve the hassles of online returns! I will probably buy all my watches here, if they're in stock.

A follow up to an earlier review - I have been flabbergasted by how absolutely greedy, disrespectful and untrustworthy this vendor is. Agreeably HORRIBLE customer service and communication. The worst internet commerce experience I have ever had. After multiple email, the owner finally agreed to a refund for a misrepresented item, but then pulled a bait and switch and illegally held my refund ransom in exchange for the removal of a negative consumer review I posted to warn others. You have GOT to be kidding me. I had to get legal consult, file a complaint with the BBB and file disputes with PayPal and my credit card before I received my refund from this crooked company. AVOID this GREEDY and CROOKED COMPANY. AWFUL. This company currently has a BBB rating of "F."