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Watches.com Reviews Summary
Watches.com is an online watch retailer offering unique and cool watches for men and women. They feature various brands, including Spinnaker, RZE, DANGO, Zodiac, and G-shock.
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Ordered online on Watches-Swiss.com 13 Mar NBA T*******700 Tissot PRC 200 Ladies Swiss Watch because, unfortunately, in Russia they were not at this point, and the representation of Tissot promised to deliver only 3 weeks( could not Wait, as it's my sister's birthday was scheduled in 11 days. The site also promised delivery 3-5 business days. Promptly issued and sent! March 20 watch was at the customs of Russia, but... Slowness and bureaucratic delays delayed delivery as much as for an additional 8 days (to the birthday did not hurry, but most importantly, that in principle arrived in Russia! They say that with jewelry and watches delivery is generally problematic and often sent back ( with USPS everything went well. Mark, the owner of the site, personally communicated with me and supported in moments of doubt) I am very grateful for his support and product! Summary-saved, even taking into account the delivery of $ 50, but most importantly received the goods, which we did not have! Thank you, mark, very much! The website I recommend! Should just order the product a little in advance...
Great deals on cool watches. I brought a Fossil mens watch for a cool deal. Best price I could find online.
Thanks for the positive feedback and for shopping on Watches.com
I ordered a $300 izzy myake watch that does not work. The watches.com customer service number requires you to leave a voicemail. They do not return calls. You can reach them by email. They do not respond. I really got screwed by them.
Hi Don,
Thank you for your honest feedback. You emailed on Dec 26th and our customer service manager responded on Dec 27th and then followed up later when we never received a response from you. Glad we were able to resolve it quickly once you found our emails in your SPAM folder.
Since 2016, we've overhauled our customer service team and processes. We're reduced our response time by 40% from 2017 to 2018. We hope you'll give us another chance in 2019 as we have tens of thousands of happy repeat customers. Thanks Don.
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Watches you've never seen before - Watches.com offers the most unique Watches
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the review. 99% of customers only leave feedback when they're unsatisfied so we appreciate the positive review..