Walmart MoneyCard

Purchase something on Amazon, notice that I had to change the address after I purchased it for the order was complete. I canceled it. Normally seeing how I didn't purchase a product yet I shouldn't be charged 5 days goes by. Still haven't got my money back in my account. Call up on the 5th day and I'm told I have to wait six more days on top of the five already to get my money back for something I didn't even purchase. Called twice. Each person gave me two different answers. One blaming amazon and the other saying well. It's on hold until the 25th. Long story short, once I get my refund that's it. This card ain't worth the trouble. Things are kind of sheisty if you ask me. Would not recommend this to anyone.

To all who read this take my advice do not use this card I misplaced and asked them to put a hole on my account until I founded it weii I found it called to get the hole took off they closed my account they saided they sent me another one haven't got it yet that's been 18 days ago they all say the same thing I sorry but I can't help you even thought you have bills to pay I have learned my lesson when ever I get my card if I get it ok taking out my money and closing the account 18 days of hell and all they have to say I sorry but I can't help you don't be # 2

The banking standard for pending items to be resolved is 5-7 days; Green Dot Bank holds them 14 days.

I wish I would of never had bought this card I've been trying for 2 days to activate, I've lost what I wanted to purchase never again will I buy one of these cards

I would highly recommend not using this card service. Their customer service is awful and dispute team is terrible. Please take my advice

I purchased a money card from Walmart, put 445.00 on it, kept the receipt. The money was never put on the card and when I tried to contact the Walmart customer service for the money card with the receipt, I was told that the receipt didn't match the card purchased. I have been fighting ever since, customer service won't help. I recommend that don't buy the money card from Walmart, they took my money and nothing but headache in return.

I guess it's basically the same story I am learning their are hundreds orore people getting scammed and I guess stealing money from people who work HARD for their money, trusting all american walmart to treat their customers like they matter we are the customes and I know we are not going to lie down and take this sort of abuse! I need my rent paid and should be able toh have access to My My money...I am so pissed off I have never had such poor shady service like this...

This title was flashing when I foolishly put $200 on a walmart card in 2021 just before the holidays? The irony is the card itself is an out and out scam.
I tried using the card the day after activating it only to be told it was not valid... like WTF! Then their useless customer service said the card was hacked?... seriously... they happily take your cash and transfer it on to a card that gives one exactly nothing in return after their own investigation,all you get is a lame explanation after being promised you will get another card with your name on it with the full amount put back on it. BUT. Don't hold your breath as it never did come to pass.
It may be time to bring in big guns in the form of corporate lawyers who will completely destroy them in the court of public opinion and the news media.
Not to mention senior abuse and the punitive compensation damages that will be leveled against what was once thought of as a fair place to do business?. TOTALLY NOT TRUE and they will be forced to bear court costs too. Similar to how auto accident lawyers work. They only get paid WHEN You WIN which they definitely will. It's shocking these er managers never offered to settle out of court!
And So It Goes

They refuse to help push through a transaction so I can get a pre authorization charge off waiting now 3 days for $50 that has just disappeared and they are useless. I Called 3 times waited for longer 30 min then to get an answer and still didn't help like is this company is completely useless wish I could have a job tha paid me for doing absolutely nothing!

After losing my card and getting a new one, they blocked my account and will not give my Money, told me they would send me a check in mail I would receive in 2 weeks, now they want something verifying my address, which I live in a travel trailer so I move around, I have a mailing address, Which is not good enough, I have sent copy of w2, my drivers license some mail with my name and they refuse to give me my money

I have had a Walmart money card for 5 years now and never had any problem in the past. The customer service always sucked and I agree with the other reviews it is hard to understand what the people at their call centers is saying, they do not speak good English, which I do not understand. How can they help me if they don't understand what I'm saying. Fast forward my account got hacked not once but twice, the first time right after Christmas and then the second time right after new years and I did everything they said I went and purchased a different card, I changed my password and I locked my card. And none of it helped, the hacker was able to change my information on my account like my phone number and email address and they was able to transfer my money from my account to a eft account. I advise anyone to do not get a Walmart MoneyCard because they should have alittle more security and protection, and they finished their investigation and still didn't have any information but they did send me a check that I haven't cashed yet because Walmart won't cash it even though it came from green dot bank so tomorrow I gotta go to a real bank in hopes of them cashing it. I take my information very seriously and I'm a private person so to have my personal information out there with some hacker is horrifying and I feel they failed me. Please do not get a Walmart MoneyCard it's not worth it, I feel like my cash app card got better security then this one. I don't know if it is someone that works at Walmart or someone else either way I'm done with Walmart MoneyCard and maybe even Walmart all together.

After purchasing my debit card online and activating it y'all have nerve to lock my card after entering my tax information to get my tax return then yall ask to send ID I sent that still my card locked smh
What are the cards for everyone is not a scammer

I do not recommend this bank to anyone. I have had so many bad experiences & this last one really made me want to switch banks

There's money missing from my account and after contacting them via phone and chat at least 20 times I'm still left with no answers or money. The customer service agent argued with me and was very rude. I do not recommend

They need to shut them down because it is nothing about them Scamming people. If you don't know it it is ran buy Indians and those people like to scam from other people. And get your information so they can act like the person. Buy taking our information from. Use.

I put money on the card and made one purchase at a secure site, only to discover a second purchase was made at a different location. I tried to dispute the charge but they claimed the dispute was still pending and there was nothing they could do. They did nothing for further protection, said I had to wait until the funds either post or return to the account after a two week period. I tried to close my account and was hung up on. I did finally got my account blocked but it was already hacked into so who knows what was accessed. Do not get this card! I got it by accident in the first place and thought what will it hurt to activate it and use my cash…. Just don't! Negative stars weren't an option!

I've had this Walmart money card for about a year. I've had direct deposit from my employer deposited onto my Walmart money card. It's usually about $900.00 every 2 weeks. Today I was looking at my transactions and started adding them up. Since October 2022 they have taken over $80.00 in ATM fees. Some days they charged me 2 atm fees $2.50 each and then a $0.50 atm inquiring. And I am looking in the Walmart app and using atms from there. So I called customer service today and spoke to a gentleman who told me that even tho I'm using those atms I only get 4 free withdrawals a month and after that I'm going to be charged. He could reverse anything. So I asked to talk to a manager. He transfers me to a manager at the corporate customer relations. I explain my situation and this guy tells me I'm going to be charged sn atm fee every time unless I go to Walmart money center. I tell him what the gentleman before told me that after 4 atm uses then your charged. He says well man you were misinformed. He couldn't do anything to help me. So I started looking at the help center in the app and the FAQS. I can't find anything that's regarding atm fees. So I think this is shady and I'm not ok with this. I will be closing my account! Stay away!

I think you should be able to use the over draft more than ten transaction's each month it should be unlimited as long as it's paid up what happens if you need to use it more than ten transaction's. It is helpful but not when it's on pause.

I would give zero stars. There customer service is worthless. All CSR's have heavy accents from another country very poor english spoken. My account was hacked and 1 of my 3 disputes was granted and they put the money back on my card that I could no longer use when I had instructed them to mail me a paper check and account got hacked soon after they made the deposit. My account was hacked for X amount of dollars and they are trying to say it was for a much smaller amount. I do not recommend Walmart money card to anyone at this point.