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waistshaperz

1.1

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waistshaperz Reviews Summary

waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with waistshaperz most frequently mention customer service, several times and tracking number. waistshaperz ranks 38th among Corsets sites.

service
15
value
13
shipping
12
returns
11
quality
10

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California
1 review
5 helpful votes
Follow Gerry l.
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Go to the bbb
July 22, 2018

Please go to better business bureau to get your money back ladies its worth it you never know how many people youre saving and maybe theyll take down this company I did it and got all my money back

Date of experience: July 22, 2018
Florida
1 review
2 helpful votes
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I never recieved my items and when I called to ask what had happened I was left on the phone for over an hour just to have them ignore the call and hang up. I then tried the chat option and was basically told that me not getting my items was not their problem. Avoid buying from here.

Date of experience: July 16, 2018
New York
1 review
0 helpful votes
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Order an product over a month and half ago and still havent received the products I order. At this point I just want my money back and they have the nerve to write sorry all sales final? How can it be final if you dont even have the product and they delayed shipment?

Date of experience: July 11, 2018
Michigan
1 review
3 helpful votes
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Horrible product!
July 8, 2018

Do NOT waste your money! These actually make your body look worse then before you put the shaper on! And they are so expensive! I could fit my size LARGE on my two year old daughter. I couldnt even get mine on and Im 127 lbs. I emailed the company and they basically told me Im $#*! out of luck. They were rude and extremely unhelpful! DO NOT BUY FROM THIS COMPANY!

Date of experience: July 8, 2018
California
1 review
4 helpful votes
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Total SCAM
July 7, 2018

I can't even comment on the product because I never received it. I ordered over a month ago and paid for express shipping. I've contacted the company several times with an automated response, we are experiencing delays with our shipment. I requested my money back and was told all sales are final. I would give zero starts if I could, I lost over $100 on this order.

Date of experience: July 6, 2018
Gibraltar
1 review
2 helpful votes
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Worst service ever!
June 30, 2018

I wish I could say anything about the products, but after almost two months I haven't received anything yet. A refund is not possible I was told. So all I can do is wait... It's a dead loss.

Date of experience: June 30, 2018
GB
1 review
2 helpful votes
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Horrible!
June 22, 2018

Cheapest fabric ever, not firm on the body,
Leaves body even more loose and shapeless. More of a night wear than a body shaper. Poor customer service... I sent email so many times and sometimes didn't get a reply, plus delivery took over 2 months. I also paid almost £31 duty to DHL on delivery ( I live in UK). Very disappointed, can never recommend to anyone. Please don't be deceived by their SALE strategy.

Date of experience: June 22, 2018
Colorado
1 review
3 helpful votes
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I don't even know where to begin... placed an order and took almost 2 months to receive. Kept emailing telling them I just wanted to cancel and was told I couldn't cancel it and there is a delay due to the promotion. Not my problem, but they just some how had part of my order in stock bc they were able to send it right out. Then had to wait longer for the rest of my order which I emailed complaining about and again were able to send it right out. Kept saying I wanted to talk to someone in charge and for a phone number which they refused to give me. Then they send me the wrong size. The bag said one size and the waist trainer was 4 sizes smaller than what it was supposed to be. Was told they couldn't do anything about it bc I didn't let them know within 24 hrs from reveiving it. Don't let them steal your money. They are scammers and crooks! Wish I could give negative stars.

Date of experience: June 21, 2018
California
2 reviews
2 helpful votes
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I ordered items from this website, i received the items but 2 items are too small while i am a small size, and the other two items are worst,, bad quality. So I returned all items and since they dont have refunds, I exchanged for larger items dor the teo and the other items as replacements,, it has been 4 months i did not receivw the items, i called and they told me there is a shipment coming on last week of april and i will be notified of the shipment, so i waited but then i did not receive any items so i chatted with them on midpart of may and i was told they did not receive my irems yet and theres a delay, another shopment will be on last wk of may, so i waited again but no items yet so i tried to chat again amd i was told they did not receive my items yet,,, so i said ai ce they dis not fulfill their obligation it is my right to receive the money i paid to them, they said that new shipment is coming, until now no news yet, i will be contacting my credit cars company to file a dispute against them. I disnt know this is a scam. All of us should file lawsuit against this company.

Date of experience: June 20, 2018
Connecticut
2 reviews
3 helpful votes
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Rip off scam artist
June 19, 2018

Received my large waist shaper I paid 62$ for its Chinese junk it wouldnt fit a child and their response is its past 30 days and our stuff is small Facebook shouldnt allow people to be ripped off like this this is absolutely a joke dont order from them!

Date of experience: June 19, 2018
California
1 review
1 helpful vote
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Ugh just ugh!
June 17, 2018

My friend turned me on to waistshapers. She said they would help me with my posture and to help me smooth things out. Found this website. Figured I couldnt get a better deal than 2 for 1. Shipping said it would be 4-7 days to process then 7-10 for shipping. Cool. No problem. 2 months later I still havent received a tracking number or shipping email. Got in contact with them and they claimed (4 different times) that their shipment hasnt arrived and they would expedite it right away. Almost 3 months later I finally got my package. They are in great shape and good quality. But wayyyyyy too small. I ordered a 2x which I went by the size chart but it looks like a Small. I showed my friend them and she said they were way too small to be the right size. They said Id have to ship it back within 7 days of THE DAY THEY SHIPPED IT! When it arrived it was 11 days and I couldnt do anything. They also dont allow refunds, only exchanges. So yeah, stay away if you have curves.

Date of experience: June 17, 2018
Illinois
1 review
0 helpful votes
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I recently bought mine. The outcome has 2 sides to its. Down side of ordering is the shipping. Around May 23,2018 it took me about 3-4 weeks to receive my waist trainer. Perks are the buy 1 get 1 free and dont forget the DISCOUNTS. I got 2 for only $50! Overall its amazing no complaints it was just the shipping delay. But all these reviews had me really worried reading through them cause of there experience but overall mine was outstanding!

Date of experience: June 13, 2018
Georgia
1 review
2 helpful votes
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I needed this for an event, just a basic shaper to go under my dress to smooth some of the lumps. I paid for priority shipping and handling because I needed it in three weeks and the site said 4-7 processing days for priority handled items. Approximately May 19th, I sent an email regarding the shipping of my order (ordered April 13, event May 3) and only after my email, did it ship. I tried to cancel the order thru email, thru the chat, no luck and only after I sent the email requesting a cancellation did the items ship. I got my package and refused it at the post office and shipped it right back. I will be taking up the charges with my bank because I don't foresee a refund from the company. Beware a zero refund company. And take your money someplace else.

Date of experience: June 6, 2018
Canada
1 review
1 helpful vote
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Why is zero not an option? I've had similar experiences as the other reviews... I am kicking myself for not checking these before ordering. I ordered May 4th 7-12 business days to process an order. My order is still unfilled. I was informed it would be done by this week, I contacted the online chat, and they are sorry for the inconvenience the delay has caused but they will be getting more orders in 7 days... They have a no refund policy, now I know why. If any company has a no refund policy there is a reason. I pulled up all the reviews and copy and pasted it to the chat, they have no turned off the chat so I don't have that option anymore. I contacted my bank and I am disputing the charge.

What a rip off, save yourselves. Do not order from them.

Date of experience: May 31, 2018
New York
1 review
1 helpful vote
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I ordered from this company because they seemed like a nice and honest company. Shame on me for not doing more research. Ive reached out to them MULTIPLE times asking where my product is and I get the same automatic sent message saying that it will be sent next week because theyve had a delayed shipment in product. This company is a SCAM and they WILL steal from you. I asked for a refund and they refused to give me my money back (because theyre a fraudulent website) I have a new born child Im trying to care for while this company is stealing my money. Please do not order from this website. It is so sad that websites like this still exist and they dont care who they are stealing from. In this case, an active fire fighter and a newborn child. I am BEYOND upset with this company, and my own stupidity for not doing more research before placing my order. I wish these people wouldnt lie and just give me what they already took my money for. Or give me my hard earned money back. I have filed a complaint with the BBB and my bank. Stay away from this dishonest company.

Date of experience: May 24, 2018
Louisiana
1 review
2 helpful votes
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FRAUD
May 21, 2018

Do not order from this site. I ordered 2 waist trainers & never received them. I emailed them several times to see where my package was but never received a response. When i tried to get a refund they said all sales become final. NEVER going to order from here again.

Date of experience: May 21, 2018
Utah
1 review
4 helpful votes
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They took my money, but no product was received. I communicated with them via chat on their webpage, and they said there is a shipping delay. They can not tell me when I will receive my product. They refuse to cancel my order and are in direct violation of the laws that govern online business. They are required to provide you notice of shipping delays and a new shipping date. They have not done this. They refuse to cancel my order siting their "return" policy. I have NOTHING to return! Worst customer experience I have ever had. I would give it 0 starts if I could.

Date of experience: May 17, 2018
Germany
1 review
2 helpful votes
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Unfortunately the reviews are all the same. I had ordered 4 trainers from them in the last 2 years and I've lost almost 80 lbs. I love the way trainers make me feel and they really support my lower back which is important because I have titties bigger than I want. However, this is the first time that I have had a problem with Waistrainerz and it seems impossible to get anyone to answer. The company would be better off saying that the trainers are back ordered on their website rather than telling people it's on it's way when it hasn't even shipped. The rep on chat told me today that confirmation emails are sent with tracking numbers. Later on in the chat when I wanted a "cancellation" she said it couldn't be processed because I already got a confirmation email. I told her that was news to me as I never did, which was REALLY odd, because I upgraded my shipping at checkout to 1 day... it has been a month. These people don't understand time. Great product, horrible company, go to angelcurves for all your future trainers.

Date of experience: May 7, 2018
Minnesota
1 review
1 helpful vote
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Scam!
May 1, 2018

Placed an order a month ago still have not received it. No one answers the customer service line. The chat online continues to send me the same message saying sorry for the delay. Will never order from here again! Im out of $80.

Date of experience: May 1, 2018
Florida
1 review
6 helpful votes
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Received order
April 26, 2018
Updated review

I wanted to do a follow up review and advise everyone that I finally received one of my shapers out of the two I ordered. The shaper seemed to be in good condition but it was extremely small. Now I'm waiting on the second and we'll see how that goes.

Date of experience: April 26, 2018

Scam!
April 9, 2018
Previous review

Purchased 2 Camila Shapers from this company on 3/5/2018 and order was never received. No one answered on their customer service line, sent Chat message on their website and they claim they were going to send me a tracking number. The tracking number was never received, sent another chat message today and they claim that their out of shapers and mine will be sent when they receive some in. This business is a total scam and needs to be held responsible.

Date of experience: April 9, 2018