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The Virtual Reward Center is a website where users can redeem their virtual rewards. It provides a link to follow for redemption and offers contact information for assistance.
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Followed the steps to get my virtual card - but no card. Kept getting told the problem was on my end, wrong browser, wrong device, etc. Tried on 2 mobile devices, 2 desktop computers, 3 different browsers - nothing. So now they say they'll get back to me next week sometime - right! Sure you will! Either dishonest or just totally incompetent.
I sent my older iPad in under Apples trade in program which is through another company. I recieved a gift card from Virtural Reward Center in the amount agreed to for my old iPad. I tried using the gift card to order a new iPad but Apple would not accept the gift card. BEWARE OF APPLRS TRADE IN PROGRAM!
This is a virtual ripoff company. Avoid using. Tried to use on several different vendors and the card was declined. Lost a special offer and a waste of time. The merchants will NOT accept this form of payment. They miss lead you in believing the card can be used with any merchant and it is easy. I am taking this matter further with the Consumer Financial Protection Bureau.
www.consumerfinance.gov/Complaint
I was given a 300 gift card and while on the website it glitched, it caused me to end up with a target gift card instead of a amazon gift card. This was THEIR issue with THEIR site but is now my problem as they refuse to fix it.
The Virtual Rewards card has terms and conditions that are so vague that you need to calculate the exact time and date that the card expires.
The card in question expired on March 31,2019 but the true expiration of the card occurred based on UTC time, which I believe the average person would not know what that means.
After emails and a conversation with the Manager, it is clear that the terms are intentionally hard to understand and the hard stance that no expired funds can be made available is unconscionable.
This company hopes that there will be expired funds so they can basically steal from the card holder.
Answer: Email only, they do reply on EST time. So if you need help on the west coast it is not the best.
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