Virginplus.caReviews 1

Virgin Mobility was great to us until bell mobility bought out virgin. Once bell mobility purchased virgin they harrass, suspend, give you payment dates regardless to you telling them that payment date won't work out. Bell mobility has nothing but attitude on the phone and suspends services on our life line preventing calls in or out and data from being used. Please, we hope anyone considering virgin as their carrier know it is not virgin but bell mobility that gets your business. Bell refused to take recently made payments and apply them to the farthest past due month, instead applying the payments to recent period and then stating we owe one month from months ago. This puts your account past due and in collection's hands to suspend service because it's a month from three months ago. If they applied the recent payment to the farthest months invoice, it would be only the recent invoice period past due and not in collection's to suspend services. As nuts as it sounds bell wants more money on top of the recent invoice in order to pay out a month owing three months ago. We offered payment dates but all were refused by bell as they want immediately or next week payments which is not possible. They want priority over all other accounts. Please reconsider giving bell mobility business unless you have the funds in the future at all times. Thankfully our contract ended when virgin was still virgin. Bell will suspend your service under contract and demand all months left on the contract before allowing service up again. Be careful with bell mobility.