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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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Need someone to call me back after 3 emails messages no one will respond. All I need is to let them know 1 of the3 shirts I ordered is mess up need to get another one before Christmas. Sad they will sure take your order but want respond back.
T-shirt screen print quality not as expected based on ordering information on line. The hoodie looked fine.
Ordered 11/23/18 and have still not received as of 12/12/18. Have only received an update indicating that shipping label was created 12/04/18. Probably will not order from them again.
Very unhappy with this item. Asked for order to be cancelled and it was not. I ordered black and brown was shipped. I need instructions on how to return for a credit.
Fast, accurate, easy to order, many fun themes and items to choose from
Fast, accurate, easy to order, many fun themes and items tho choose from
Shipping took too long; No notification of the shipment. The Shirts were not what I ordered.; No Packing Slip with the Shirts.
No RMA with the shipment.
Great experience except the delivery status was a day off, but I got the shirts in time so I am overlooking that.
Very poor quality. The logo on the front of the short is crooked and already peeling In one of the corners and there are small cracks on the logo.
The shirt arrived a few days ahead of time and fit perfect. Why does the review have to be at least one hundred characters though? I said all I needed to.
I love your shirt but it took to long and I couldn't track my package. I was just sent that my package was shipped off with tracking number but couldn't track it.
It was difficult to understand the "campaign" situation and therefore took a while to get the item. Tracking updates weren't consistent and the item took about two weeks to get to me once it shipped so for a while I thought it was lost. Once the item did come it was evident the sizes run small. I got a large women's shirt and it fits like a medium.
I was disappointed in the poor quality of the applique on these shirts. The colors are more subdued than indicated in the website. The quality of the shirts seem fine but I am skeptical how long the decals will last.
Pictured shirt I bought was white, when delivered it is green. Pretty disappointed, sign up for my first triathlon and the swag is way sub par. They prob get away with it du to no colors being listed for anything.
The shirt I viewed online/instagram was Dallas Stars and the print was crisp and vibrant. I purchased through ViralStyle and upon delivery the print is faded and not clear - looks used. I am disappointed because this was a Christmas gift and now I'm embarrassed to give it away.
The length of time to ship it out is way to long. I ordered this to give as xmas present and we already had our xmas party this past weekend and I didn't have this to give to the person I'm supposed to give it to.
Great product, good service, timely delivery. Over all a good experience! I sure if I see any other ideas for gifts or myself I wouldn't hesitate to order again
Ordering was fine, but tracking didn't work. Tracking # is invalid. Sure wish the order would arrive!
Shirt is cheap and very stiff. Wasted money.
Picture is what was shown but they need better quality shirts. I may return
I can't review my product, because I am still waiting to actually receive it to actually be able to use it.
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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