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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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Bought a shirt not at all what I expected it didn't have any bling like the photo showed probably will not order anything else
This company is a joke. Live chat is not live chat. Instead you're in a que for hours. Very poor service. Sad.
I placed an order on 11/19 for an ugly Christmas sweater to wear for my work's holiday party on 12/14. I received a notification on 12/5 that my item had shipped, but for several days after when I checked the tracking, there seemed to be no progress. Then, when I checked it on 12/10, it said my item wouldn't be delivered until 12/20, well after the event that I ordered it for in the first place. I contacted them and they said they couldn't be sure when it would arrive, as they were waiting on USPS. So, I decided to wait and see if it would come before 12/14, and if it looked like it'd be arriving too late, then so be it, I'd send it back. Fortunately, it arrived yesterday, 12/12, just in time. The quality of the item is great and the sizing is nice. I assume this is a smaller company, once they get their logistics worked out they should be on their way.
Very through company. Emailed to make sure my order was correct since it was larger than most orders
I ordered a medium, it does not look like a medium at all. I am giving it as a gift for Christmas however, I feel like I will need to exchange it.
It was for 1 Sweatshirt, and 2 t shirts. What I got was 3 sweatshirts and sending back arriving in the 17th. On 12/5 i placed the 3 ordered and YOU verified. What I got 3 sweatshirts. In the package I wrote the people filling your orders must be Elvira, fling monkey"s (wicket witch)
Well, who can I say? This is my first time buying items with ViralStyle and is very good service and fast shipping, so they deserve 5 stars for wonderful and professional job.
Shirt I got was really nice but had a few typos. The package took a few wakes to get to me. I wish it came a bit earlier but it wasn't anything terrible.
Not happy! Was to get my shirts on Dec 12th by UPS and now my shirts have been transferred over to USPS and my shirts are not to arrive untilDec 24th!
Shipped fast and nice quality. My husband saw this on a website or add and had to have it! I purchased and it was delivered within 2 weeks. Can't wait to give it to him in May for his 50th!
I didn't understand the waiting for printing or creating the items. I assumed that when I ordered the items they shipped within a few days. Love the merchandise, just don't like your system. Too old to get it I guess. Sorry
Quality of shirts is good. Printing is as advertised. Delivery as promised. Great gift for any Boston sports fan.
The quality is so bad! The logo was printed crooked, and the sizes are off. Customer service was supposed to change the size and resend. I have not received a new one but got an email another was shipped... wrong size.
It arrived in a reasonable amount of time. The quality is very good and the XL is true to size. Very pleased!
Picture shows nice Belding colors orange and black, But when it arrived it is faded red and almost gray. Very Disappointed.
My order was placed on Nov. 24th and I received a notice on Dec. 4th with shipping info. No updates since and it will show no order status other than pre shipping info. I replied to the emails for site support help on Dec 11th with absolutely no answers still today. Have no idea if it is going to make it for Christmas or even at all. Horrible service!
Very cool products offered. Very long lag time between order and delivery.
Too long for me personally. I still have not received my "Wisconsin t-shirt".
Will probably not order again from ViralStyle nor recommend to others.
Shopping was super easy. Payment was too. And everything came to me very quickly! Glad to be doing business with them.
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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