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ViralStyle has a rating of 2.6 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 7th among Marketplace sites.
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Quick and easy. Got my order packed up nice and safe. Would be happy to shop with ViralStyle again. Look forward to doing more business in the future.
Horrible service will never recommend or go through again!...
A great product and vendor kept me apprised at all stages of order until delivery. Would order again from them anytime.
Before I purchased items for Christmas gifts, I emailed the company to ensure they would be received in time for Christmas (I explained I had to wrap them and then ship them back out). I was promised they would arrive in plenty of time.
The arrived on 12/19, offering very little turnaround time. And, when I opened them, the printing on the shirts was not on straight. Here I am, December 20th, and I have to return these products, at my own expense, for a refund. I'll be out at the mall on Friday night before Christmas, purchasing new gifts that I have to overnight on a Saturday to arrive by Christmas Eve.
I will NEVER EVER purchase anything from Viralstyle again. Poor quality of work and poor customer service.
The screen print was horrible it looked like it was washed several times already. Reached out to the company about getting a replacement with no response. Check other reviews you will find similar comments, wish I had checked before my purchase. DO NOT BUY FROM THIS VENDOR!
I ordered this mug for my mom's christmas present a few weeks ago and the USPS shipping label was finally printed last week but USPS did not recieve the item until this week. I live in NH and it's cominng from FL so I'm very displeased with this shipping issue.
Customer service was not helpful at all. An order placed on 11/25/18 was completed after an order placed at a later date. No information on how to return items, no invoice included. Quality of product was poor
I have emailed and called without any response to correct my order
Very sad as they are Christmas gifts
Perfect timing for a great Christmas gift. Both of my bosses loved these unique t-shirts. This is very annoying that I have to write 100 words.
Easy to order and the shirts came earlier than promised, right in time for a sports related Christmas party!
I ordered on the 4th of December. It said it would be delieved by the 21st on the original email. They sent me an email stating it was shipped on the 18th. When I track it, it only says that a label was printed. It has not been shipped and I've tried numerous times to cancel. As of today it still has not been shipped. They told me in an email that due to high demand a lot of items have been delayed. So why can't they refund if they didn't send it? Clearly seems like a scam
It took a long time for my order to arrive and shipping was expensive. I ordered 2 t shirts about 2 weeks apart. The first t shirt I received was supposed to be a "premium" t shirt, the tag on it says "light weight". I still have not received the other t shirt which is supposed to be just a "cotton" t shirt. I can not imagine it being less quality than the supposed "premium" one. I thought maybe they got it reversed. We'll see once my other order comes in.
When I ordered my product I was told it would be here in 3 business days. Instead, I am still waiting a month later. I doubt I will use your service again.
It says my item is awaiting USPS pickup in Tampa... since December 14! I can't contact ViralStyle.
Very disappointed.
I bought the shirt for a Christmas gift. She loved it. The material seemed be be good quality. The smell of the shirt was strong from the inking.
Saw this as a suggested on my Facebook and I clicked on it. I ordered easily and chose quick shipping. Got the shirts in time for the National Championship Playoffs!
The label was created a week ago and it has still not shipped. I'm not convinced this company is legitimate.
I thought I had purchased the wrong shirt and called their customer service number and left them a detailed message with all the info they requested and I never received a call back. Luckily I checked the picture my sister had sent and the shirt was correct but disappointed no one called me back.
I ordered 2 mugs for Christmas approximately a month ago, but they still haven't been delivered. I'm not sure if I'm going to receive them or not.
I was not sent an email when the shirt was mailed. I don't feel communication was professional in comparison to other sites I have ordered from. I still do not have my order which was a Christmas gift.
Answer: To assist you better please reply to this email [email protected] with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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