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VIP Outlet

2.9

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VIP Outlet Reviews Summary

VIP Outlet has a rating of 2.9 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VIP Outlet most frequently mention and credit card. VIP Outlet ranks 44th among Electronics sites.

service
54
value
54
shipping
53
returns
29
quality
52

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California
1 review
0 helpful votes
Follow changhoon k.
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Good deal
January 8, 2021

If you want to have an item with goood price, less than market privce, then do not hesitate visiting vipout.com

Date of experience: January 7, 2021
Iowa
1 review
1 helpful vote
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Terrible service and credit
January 1, 2021

I purchased an apple ipad pro 128g on VipOutlet with 15% discount coupon. However, I received an apple ipad pro 64g, and it was not the latest model and the color was silver. Therefore, I send an email to their customer service about the situation. They told me to return the ipad pro back but they only offer a 10% discount coupon. Moreover, it would took a long time to receive the refund. I don't have extra money to buy a new one and I really need an ipad pro for studying now.
As a result, I decided to keep the ipad pro and told them to provide me partial refund. They replied me "Thank you for considering in keeping the item. We would be happy to ask the management for a possible partial refund to offer on this order, but before we do that we need to visually inspect the item. Could you please provide us with pictures of what you've described, serial number(s) and any labels on the box. Please include also the blue sticker that contains the TRG". After I provide all the pictures and videos, they asked me to return the ipad pro back without any reasonalbe explain for me. They waste my time and treat me like an idiot.

Date of experience: January 1, 2021
California
1 review
0 helpful votes
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Great Value
December 30, 2020

I purchased a set of Pokemon trading card tins on vipoutlet. The tins came in brand new condition, the shipping was fast and free, and the variety of constant deals and coupons offered made the product below MSRP. I also don't know if it was just good luck but I also pulled some amazing cards from the tins! Definitely new product that wasn't sketchy or resealed.

Date of experience: December 29, 2020
Colorado
1 review
0 helpful votes
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Great buys
December 29, 2020

Was skeptical with order. But overall satisfaction was wonderful. I am happy my order came in two days and would definitely use vip againg.

Date of experience: December 28, 2020
Georgia
1 review
0 helpful votes
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Excellent all around!
December 28, 2020

Excellent service, product and customer service. Had many products at very reasonable prices. Won't look anywhere else next time I need a phone.

Date of experience: December 27, 2020
New Mexico
1 review
2 helpful votes
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I have purchased numerous items from VIPOutlet over the past couple of years. Fast and efficient ordering, friendly customer service in the unlikely event you ever need them. Every Item accurately described. "Grade A" & "Grade B" quality items better than expected. Many Items deep discounted, but you have to check the site frequently and act quickly as these items sell out fast! Always free shipping on every item. Great coupons usually available on total sales over $25.

Date of experience: December 23, 2020
Illinois
1 review
0 helpful votes
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Fast shipping, 10% discount for being a first-time customer, and the Samsung 32" HD 1080P Smart TV came in the original factory box.

Date of experience: December 23, 2020
Colorado
2 reviews
0 helpful votes
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Wonderful experience
December 21, 2020

Had the last doll I've been looking for and shipped without any issues. Had a question and the response was immediate

Date of experience: December 20, 2020
KR
1 review
0 helpful votes
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Good seller vipoutlet
December 20, 2020

Good dicount coupon, cheap product and quality is also good!
You can buy good products if you want somethings~

Date of experience: December 20, 2020
Texas
1 review
0 helpful votes
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Every order i have made they shipped the same day as the order! Throw in great prices and they are hard to beat!
Highly recommend!

Date of experience: December 16, 2020
Georgia
1 review
2 helpful votes
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RUN!
December 15, 2020

Don't do it. Pay more and shop elsewhere. I made a purchase on 11/27.4 minutes after the first purchase, another order was submitted but for $70 more than the first. This scared me so I immediately requested cancellation of both. The first order was canceled but they couldn't access the second in the system. On 12/4, I was charged $240 for this order but they still couldn't cancel. Yesterday the order changed from "pending" to "delivered". An order was never made or received. Today I was told I will be refunded "sooner or later". This is a nightmare! Do not order from this company. RUN!

Date of experience: December 14, 2020
Arizona
1 review
0 helpful votes
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This new tv has a great sound! The lg 28" smart tv is perfect for the bedroom for nights on netflix with the husband! Lightweight, sturdy, and clear picture quality makes the price an even better value! Less than $80 after coupons!

Date of experience: December 11, 2020
Pennsylvania
1 review
0 helpful votes
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Great prices
December 10, 2020

Have purchased 2 items so far perfect condition and fast delivery I will continue to purchase from VIP OUTLETS

Date of experience: December 9, 2020
Pennsylvania
2 reviews
0 helpful votes
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Bose Earbuds
December 10, 2020

My order was correct, product was as stated in the description, and arrived quickly! I have recommended VIP Outlet to all of my family and friends. Great experience!

Date of experience: December 9, 2020
Texas
1 review
0 helpful votes
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Excellent service
December 7, 2020

My order came very quickly, was packaged very well so no issue at all with condition of item order. Would use them again for any future orders.

Date of experience: December 6, 2020
California
2 reviews
3 helpful votes
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VIP Deals Rock
December 7, 2020

I have been buying from VIP, since they started. When they have a deal, it's a DEAL! Customer service has been great. Tracking of order—excellent. I recommend them!

Date of experience: December 6, 2020
Tennessee
1 review
0 helpful votes
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Great Experience
December 7, 2020

I used to buy items from VIPOutlet at eBay since few years. I recently realized that they do have a website and we can place order(s) directly. I have purchased an item (condition Like New). After order placed, I had a question about the order and i sent a email to them. They replied in quick time(within an hour on a non-business day) with the details. Shipping was amazing fast. Shipped on next business day and received in 2 days. Though "item description says Like new", i received it the product with plastic wrapped, All accessories are present. Just started using, no issues so far. I really impressed the service, product quality. They do have a 30 day returns, which gives me peace-of-mind.

I would recommend VIP Outlet.

Date of experience: December 6, 2020
Colorado
1 review
0 helpful votes
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Great place to shop!
December 7, 2020

Great deals! The item I was looking for was out of stock. Was able to leave my email and within a day I received an email saying the item was back in stock. Items are as described and shipping is fast. Highly recommend!

Date of experience: December 5, 2020
Georgia
1 review
0 helpful votes
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Everything I have ordered has always been as described and in the condition they list it as. It arrives on time or even earlier then they anticipated. I have purchased electronics and a lawn mower and have been pleased with all purchases.

Date of experience: December 5, 2020
Canada
1 review
0 helpful votes
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Great deals here!
December 7, 2020

I have now purchased from VIP Outlet on 3 separate occasions, and will continue to look to them in the future. Have saved over half off retail on grade a reconditioned as well as new items. Customer service is prompt, courteous, and patient. Well done, and THANKS!

Date of experience: December 5, 2020