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ViewBugReviews 249

3.6

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ViewBug Reviews Summary

ViewBug has a rating of 3.6 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ViewBug most frequently mention photo contests, amateur photographer and amazing photos. ViewBug ranks 3rd among Photo Sharing sites.

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53
value
53
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20
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quality
48

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Germany
1 review
1 helpful vote
Follow Betty H.
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I have not been a member very long. I really enjoy looking at other pictures. However I am surprised that I sometimes see members who have posted hardly any pictures (less than 100), which aren't very spectacular, sharp or otherwise outstanding and still they have thousands of followers and awards. So I really do wonder how to get more followers, I like, award, vote but still it remains a bit low. HoResPhotography

Date of experience: December 4, 2017
ViewBug T. ViewBug Rep
over a year old

Hi Betty,

Thank you for taking the time to share your feedback with us. ViewBug is a community comprised of members from around the world with varying photographic styles, experience level, and their approach to interacting. We have some members who invest time in engaging within the community, which allows them an opportunity to build a following, increase their exposure, and create their own "photography tribe" within the larger ViewBug community.

We encourage you to engage with other members, give peer awards and like their photos, leave comments and interact with others whose photos and approach are of interest to you. Participate in photo contests and join photo challenges, as both are great ways to get more opportunities for impressions on your images/profile. These can be effective ways to increase exposure to your work and build your network in the photography community.

If we can be of any assistance, please do reach out to our member support team directly, by going here: http://bit.ly/EmailVB

Warmest regards,
Your friends at ViewBug

New York
2 reviews
28 helpful votes
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So I've been a member of Viewbug for a year, and have many awards, etc. I was recently ranked in the top 10 class out of 198,252 images (Natural World Photo Contest). I started thinking about what this actually meant.

If I rank ahead of 190,000 images, and people are voting by displaying 4 images per screen, then you would need 800,000 page views to even have the photos looked at once. I would expect to have my images viewed at least 10 times, so that would be 8,000,000 page views for all of the photos. I doubt that all of the photos are even looked at more than once. Tech support has never told me how many views my images got in this contest. Since they refuse to answer this question, then this is looking like a contest that is based on just a few, if any views. I suggest that VB become more transparent in this regard so that their paying subscribers can decide if this is actually a contest or a lottery or some automated system based on... something. If you are taking my money and giving out prizes as part of a contest, then you need to tell me how the contest is determined.

Viewbug needs to answer the question: Are ALL of the photos in a contest displayed at least once for voting? If not, then how do you decide which photos get displayed? What is the average number of views per photo per contest. My point is, given the large volume of images, it seems unlikely that all of the photos are viewed even once which makes this more of a lottery than a contest.

Date of experience: August 31, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Tom,

Thanks for taking the time to share your experience with ViewBug.com.

Specific to your post about ranking in the Natural World Photo Contest. Ranking ahead of 190,000 images is quite a feat! The most recent Natural World Photo Contest had 202,092 photo submissions. The total number of photo entries is always listed in the DETAILS >> HERE'S HOW IT WORKS section of the contest page. Here's a direct link to the contest you referenced: https://www.viewbug.com/contests/our-natural-world-photo-contest

Our voting system uses a proprietary algorithm that displays a different set of images to each person voting. This algorithm allows for maximum exposure to all images entered within a contest.

The views on a photo during the voting process are not counted as individual page views on your photo's page. The page views on your individual photo page's are based on actual views of the specific photo page.

If you have any further questions or concerns, we encourage you to reach out to our member support team, here: bit.ly/EmailVB. Our team is always happy to help.

Thank you again,

The ViewBug Team

Minnesota
2 reviews
14 helpful votes
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I have been a stock photographer for over 30 years. I am a member of ViewBug and enjoy it. I both enter and create challenges and enter the bigger contests. If you look at it as a way to learn and update your skills it is a great site. It can be fun for beginners and pros alike. The bulk of the 'winners' don't get more than a pat on the head type award so you aren't going to get famous.

Date of experience: August 20, 2017
ViewBug T. ViewBug Rep
over a year old

Hi Sue,

Thank you for your honest input and for sharing your experience with ViewBug.

We are definitely very community-oriented, so we're so glad to know you enjoy the photo challenges and photo contests. We are always exploring ways we can enhance the overall ViewBug experience and we are truly grateful that you've taken the time to offer your insights.

Thank you!

The ViewBug Team

Oklahoma
1 review
8 helpful votes
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My Ratings?
August 4, 2017

I just started taking photos not too long ago when I found this site. I love the page, I really do. I also like that contests are for everybody, so I can join them. It makes me happy to know people are actually looking at my photos and LIKING them! So yeah, no complaints there. However, I was wondering why that Viewbug doesn't keep you up to date on where you are rated until the contest's over. I get these random emails, occasionally, about how I'm in the running to be crowned, but I'm not sure where that puts me in the running for top few pictures.

And the fact that you don't get your exact rating also bothers me. My contests simply say that I was in the top... Let's say eighty, fifty, or thirty, like three of mine, for my photo. It bothers me that I don't know who the others participating are, or what rank I am. I'd like to see that, so I can see who I lost to, and who I beat. If only to improve myself for the next contest. I really want to know what my ratings were, or currently ARE for the contests I'm in. Any chance you can tell me why you don't tell me that information?

Date of experience: August 3, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Madison,

Thank you for sharing your experience. We are so glad to know that you're enjoying the ViewBug community and our photo contests.

With regard to your question about rankings, during each week of the voting period of a contest a ranking email is sent out to all participants letting them know how their image is performing in that week's voting.

For example, the ranking will say "your image is currently ahead of 3,340 other images". If your image is ranked within any of the Top Classes, you'll see the Top 10, Top 20, Top 30% recognition. The total number of entries in any contest can be viewed on the contest's page by clicking on the DETAILS tab, it's in the "Here's How it Works" section.

Because rankings are private, members are not able to see how other images are performing specifically, only how their own images are fairing against the entire group of submissions.

We certainly appreciate your feedback and will share this with our team for possible consideration. We're always exploring areas where we can improve the experience for our members!

All the best,
The ViewBug Team

Arizona
1 review
10 helpful votes
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I have really enjoyed my experience with ViewBug. It even inspired me to take my hobby more seriously and now I have my own photography business. While I understand that adult content photographs have their place in the art world, I don't think ViewBug is the best venue to display this type of art. We have a lot of under aged patrons at ViewBug and I think there are a lot of other places these photographs could be displayed.

It seems recently there has been an increase in the number of adult content photos. I even tried to report one photo because of the nudity and the picture ended up on my Facebook page. As a result, I stopped reporting these images. While I will continue to support ViewBug at the Pro level, I wish more was being done to make this site a little less "sexual" and a little more artistic.

Date of experience: May 31, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Kristi,

Thank you for taking the time share your experience. We are so pleased to know that ViewBug has provided inspiration and that you have expanded your photography journey!

While we do permit artistic nudity, we do require members to use the Adult Content filter. This allows members who prefer not to view this type of content, the ability to filter out those images. That said, we do not permit x-rated or similar adult imagery.

For members who've reached the moderator level in their membership, there is a "Report Image" link on each photo that allows members to quickly send an image report alert to our team. Members are always able to send a confidential report to our Member Support team as well.

As ViewBug continues to grow, our team explores avenues to continue moderating images as efficiently as possible. Your feedback is greatly appreciated!

Washington
1 review
3 helpful votes
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I also noticed that same shots for the same challenge appear on the voting page again and again, BUT... yes, there's a but to it. Those are shots that I did NOT vote for, so to me it is absolutely logical that they reappear (just in case you change your mind)... after all, there are only so many entries in a challenge, even if they do run into thousands. I have learnt so much from other photographers on Viewbug and I can see the results in the quality of my photography. I won't be able to compete with the greats on Viewbug, even less with the world renowned ones like my absolute hero Art Wolfe, but that is not my aim. I do what I love, have fun... AND I receive reviews and advice to boot.

Date of experience: May 26, 2017
ViewBug T. ViewBug Rep
over a year old

Thank you Angela!

We appreciate you taking the time to share your experience with ViewBug. We do use a proprietary algorithm for our voting process, to ensure that all images are able to get equal exposure and opportunities to be viewed for voting. Our team regularly monitors challenges and contests, to make sure things are working properly. We will definitely continue to do so, as we strive to provide the best experience for our members.

We're very honored to have you as a member of the community. We hope that you'll continue to enjoy the community, find inspiration, and grow in your own photography journey!

All the best,
Your friends at ViewBug

Illinois
1 review
7 helpful votes
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I have been a member for a little under 6 months. Before joining, I did my due diligence and did some research into the ViewBug site. I stumbled upon these reviews and a few Facebook pages directed at calling ViewBug a scam. I have to say it almost deterred me from joining. I noticed though that it was only a handful of people who were having issues. ViewBug has hundreds of thousands of members so the ratio wasn't worrisome to me. One of the main complaints was how they hound you about joining or raising your membership level at a cost.
I cannot tell you the amount of emails I get from other reputable companies that offer similar services doing the same thing. ViewBug's sales model is no different than that of other companies. To me, this doesn't make it a scam or a bad site. People fail to realize the cost associated with running a site like this. I also read there were issues receiving and/or winning prizes. For me, I was looking for a site that I could receive honest feedback about my photos and learn in the process. In the end, I decided to join.
I am truly happy I did. Not only have a met a TON of talented photographers who I learn so much from on a daily basis but I also have gained a great deal of confidence in my own ability. The networking opportunities are so worth what I pay each month to be a member. When it comes to entering contests, yes, it's a numbers game. If there are 60,000 photographs entered in one contest or challenge, what are the odds yours will get noticed. You do get weekly emails letting you know roughly where your photo ranks ahead of other entries but nothing specific. I'm ok with this. I'm very motivated when I get an email saying my photo is ahead of 52,000 other photos. The bottom line to recognition is you have to work at it. I spend the time going through photographs and commenting on them, liking them and giving peer awards. I spend the time voting in contests that I am in. I also follow photographers who have similar styles and interests as my own. As I do this, I grow the number of followers, I noticed my votes started to increase and my ranking progressively get better. I make a point of interacting this way at least once a day. Because of this, I started gaining more and more likes, more and more peer awards etc. This make sense. Just like Facebook, your main feed is made up of people you follow. The more people you follow and that follow you, the more your work gets noticed. People usually return the follow when you follow them too. Overall, this site is no different than other sites that offer the same type of service. Yes, there is a membership fee. The higher the membership, the more you pay but the more you get. Of course I would like to win a contest but that's not my main goal. I would rather have my work noticed by like photographers and grow my name as a photographer than win a prize. I really like ViewBug, it's really done wonders for my confidence, my photography knowledge and inspires me daily.

Date of experience: May 9, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Susan,

Thank you for taking the time to share your honest feedback on your experience with ViewBug.

While we're aware there may be some who have a negative perspective or even misinformation about ViewBug, we stand proud in our dedication to our members and to operating in 100% integrity. We do work hard to cultivate a community that our members enjoy being a part of and find value in, for free and upgraded members.

As a growing community, our focus is always on trying to provide the most exceptional experience for our members and bringing photographers from around the world together. Thank you again for sharing, we truly appreciate it.:-)

With sincere thanks,
The ViewBug Team

Michigan
2 reviews
4 helpful votes
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I've been a member of ViewBug (pro level, though I'm not a pro photographer). I used to have great fun with it and have uploaded a great many photos to the site. Recently, I created a challenge and now they are refusing to post it among the available challenges. The only reason I can determine as to why they are doing this is because I don't have time to write everyone that follows me and ask they to enter. A pro photog who helps me from time to time says the banner photo for the challenge is excellent and the description for what should be entered is fine (you don't get much room to begin with). My photos receive a fair amount of likes and awards which is fun, and also the inspiration is good. My experience with the challenge has soured me a bit on the site, however. Maybe i just shouldn't have tried doing it, I put it off a long time, but wanted to be more involved. Also I think their judges need to be more open about entries. All photos don't have naked people, children or long-timed shots, yet they are still beautiful and well planned shots. I'm not saying don't try it, I'm just expressing my disappointment. I liked it better the way it was when I started.

Date of experience: May 7, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Tina,

Thank you for your sharing your honest thoughts and feedback with us. We are glad to know that your photos have received great recognition from within the community! This is definitely something that ViewBug is all about, connecting photographers and creating exposure opportunities for our member's wonderful photos.

Just a quick note on photo challenges, unfortunately not all photo challenges will be published in the main ViewBug Challenges page. Once a new Photo Challenge is created it will be immediately published in the creator's profile under Challenges >> Created.

The goal of photo challenges is to allow members to create their own photo challenges, to encourage their followers and other interested photographers to participate. A ViewBug system notification is also sent out to all of your followers when your new challenge is published. This is where engaging with others and promoting your challenge, can be very helpful. While we do our best to try and approve as many challenges as we can, this is not a guarantee for challenge creators.

We receive your input with welcome ears and again we thank you for taking the time to share this with us.

Namibia
1 review
1 helpful vote
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Inspiring Site
April 13, 2017

It is the first time I have joined a photo contesting site in weeks back, as an amateur photographer it is pleasing to see my photos receiving likes, peer awards or viewed by professional photographers in the globe, It is really incouraging me to take up photography very serious and try to improves further. I have no experience to critisize but I give thub up to viewbug by giving amateurs and professional photographers opportunity to showcase their photos
Thank you viewbug.

Date of experience: April 12, 2017
ViewBug T. ViewBug Rep
over a year old

Thank you Tomas! We truly appreciate you taking the time to share your feedback! Thank you for joining our community and we hope you'll continue to improve and be inspired.:-)

Sincerely,
The ViewBug Team

New York
2 reviews
2 helpful votes
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Will not join
April 7, 2017

After just being on the site for a few weeks, I concur with most. Too much emphasis on going Pro. Why bother? Just use the site for inspiration. You should have to PAY to enter a contest.

Date of experience: April 7, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Avery,

Thanks for sharing your honest feedback. While going Pro does offer the most access to features within ViewBug, we have many free contests that are available to all membership levels. Free contests can always be viewed on the Photo Contest page, under the Free tab.:-)

We hope you'll continue to find inspiration and participate within the community!

With sincere thanks,
The ViewBug Team

Texas
1 review
8 helpful votes
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Double kind of review
March 12, 2017

At first I really liked the page its an amazing place to get inspiration and see photos from all around the globe. So many talented photographers to learn from and get in contact with there. I used to be a paying pro member but one thing bugged me to the point where I just had enough and stopped enjoying it. When i discovered that multiple times photos kept showing up over and over under one contest so you could vote for the same photo over and over under the voting time and when I reached out to view bug about it they said NO thats not possible the system makes it that the photo will only show up one time, so i made shore to check the photos and ad the likes to them to see if i was wrong and NO it was the same photo taken by the same photographer and the same profile it hapend so many times that I just saied nope if viewbug dont even want to check in to the fact that there system have a problem or even say hey that should not happen lets see what glitch we might have and fix it instead of nope thats not possible then why should I pay for a membership so I closed my account and have not been back even do I miss looking at all the photos it was a fun site I just refuse to be a part of something that just want to take your money and not correct something that is clearly wrong. Would I recommend the site maby to get inspiration thats it BUT NEVER becoming a paying member dont waste you money

Date of experience: March 11, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Lm,

Thanks for your honest feedback. We're definitely sorry to hear that you had some concerns with the voting/images within a contest.

If you have a moment, please send the details of the contest and what you experienced (with as much specific information as possible) to our Support team at [email protected]. We'd definitely like to have our support and tech teams review the information and run any necessary tests on our end. We'd be happy to discuss your account and how we might be able to assist, via our Support team.

Thank you again for taking the time to share you honest insights with us. We review all member feedback as it helps us as we strive to improve the overall community experience.

All the best,
The ViewBug Team

Illinois
1 review
14 helpful votes
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Deceptive to new members
February 22, 2017

When I first joined the site, I was surprised and encouraged by the attention my material was receiving. In fact, I almost purchased a monthly membership based on that. Then, I received a "very special" invitation to be a "curator" and "welcome new members" (only offered to 15%!) by liking and awarding their uploads! This site clearly feeds and financially exploits creative insecurity and social media's dopamine effect and has probably lured countless memberships from people who turned out to be highly disappointed once the little welcoming committee has moved on to fresher meat.

Date of experience: February 22, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Todd,

Thank you for taking the time to share your feedback. We do apologize for any confusion created by any of our site's offers or features. That is definitely not our intention.

The curator program is 100% optional and is a great way for members to expand their network of photographers, get more exposure to their profiles, photos, and any challenges or contests they're participating in, as well as provide any help or tips for the members they're connecting with.

Curators can engage with is many or as few profiles/photos as they'd prefer and they're definitely not required to comment/like/award any images or profiles that they're not genuinely interested in.:-)

Our members are located around the world, with varying photography interests, styles, and goals. We strive to create a community where all members can interact in a way that best suits them.

Thank you again for sharing your honest feedback. We will definitely take your input into consideration as we continue to improve the overall member experience.

All the best,
The ViewBug Team

Florida
2 reviews
28 helpful votes
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I joined this site 2 years ago when I first got into that art and I would like to say nowhere have I seen photographers that get on so well together. If you were a member of my facebook group you would know this is not the norm. I have also pushed myself as a result of the site directly and I have done well. I would def recommend to others.

Date of experience: February 10, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Darcy,

Thank you for positive and honest feedback! We truly strive to create a community that emphasizes the love of photography, creativity, and positive interactions among photographers from around the world.

Thank you for being a valued member of our extended ViewBug family!

All the best,
Your friends at ViewBug

New Zealand
1 review
3 helpful votes
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I have so much to learn and only making slow progress am always surprised, delighted and encouraged by ViewBug members awarding my images. This is awesome! Can't tell you what a lift this gives when most of the time I even struggle to decide what is good and what isn't. This site is amazing, it not only encourages its members but provides every opportunity to learn from others images it also inspires us to try out so many options. I enter contests and challenges for wider exposure and points, never thinking I would come close to achieving more than that. Thank you ViewBug. Cheers Linda49

Date of experience: February 9, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Linda,

Congratulations on being a finalist! We are so glad that ViewBug is a part of your journey to learn and grow as a photographer.

We truly appreciate you taking the time to share your honest feedback. Thank you for being a valued member and for sharing your creativity within the community!

Best wishes,
The ViewBug Team

Canada
2 reviews
9 helpful votes
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Documentation needs a lot of work... I don't understand how most of the site works or what the heck "you're almost there" means! I also have trouble voting, because the voting menu does not offer an "are you sure?" Option to confirm a choice... I have given so many people a "peer award" when they deserved so much more, because the button is so sensitive. Also, I only vote one per four or not at all because the next four come up right after the second vote, and I have often gone on, so that leaves me with a skipped set not voting at all when I should, so I feel like a terrible judge! Quality of photography is great, and would SO love to win a better camera. Appreciate the decent prizes. Also appreciate the articles to improve technique.

Date of experience: February 6, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Mb W.,

Thank you for sharing your honest feedback. This type of input helps our team, as we continue to explore areas of improvement for ViewBug.com.

We do have a Help Center, which can be a helpful resource: http://help.viewbug.com/

We also have a Member Support Team, you can always ask specific questions related to your account and ViewBug site-related questions.

You can contact our member support team at [email protected] or by going here: http://bit.ly/EmailVB

Thanks again for sharing your honest feedback and we do hope you'll reach out to our Member Support Team for any assistance.:-)

Have a great day,
The ViewBug Team

Australia
1 review
1 helpful vote
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It seems my problem has been resolved.

They have put up a photo in my name, and it is NOT my photo. It is sexual of nature and I can't find a way to cancel it or to let them know. I'm very upset!...

Date of experience: February 5, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Gabrielle,

Thank you for taking the time to share your feedback with us!

We are sorry to hear you've been experiencing issues. It sounds like the problem you described is related to the cached data on your browser.

Please be sure to reach out to our member support team at [email protected] and they'll be able to review your account and assist with your inquiry. Kindly remember to provide the email address attached to your ViewBug account when you reach out to them.

You may also find our contact details by visiting our support page at http://help.viewbug.com/ and clicking on the blue 'Email Us' link right under 'Contact Us'.

If you’d like to delete the photo in question; simply refer to the “How can I remove or delete a photo?” article by clicking on the link below. This article also includes a step-by-step video showing how to delete a photo from your ViewBug profile.

How can I remove or delete a photo?:
http://help.viewbug.com/customer/portal/articles/730107

We look forward to hearing from you.

Have a good day!
The ViewBug Team

Pennsylvania
1 review
3 helpful votes
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Challenging
February 4, 2017

Love all aspects the contests, challenges, the voters, all are worth every minute, love voting and welcoming new viewbug participants

Date of experience: February 4, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Kathryn,

We very much appreciate your positive feedback and are glad to hear that you love voting and welcoming new ViewBug members.

We value your membership and are honored to have you as a member of the ViewBug family.:)

Have a wonderful day!
The ViewBug Team

Canada
1 review
7 helpful votes
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I was attracted to Viewbug by their long list of expert judges. There was virtually nothing to tell me about how the site operates, but I expected it to be similar to other sites that offer juried competition for a gallery exhibition or other prices.

This site is different. Most winners are decided members votes. Members range widely in skill level and experience. Look at the work posted on Flickr and similar sites to get an idea. If you are an advanced photographer, these competitions are not very useful and similar to the ones you can get for free elsewhere online. The juried competitions involve members narrowing the selection down to about 50 images (from thousands) and a more experienced juror (a website staff or other) just looks at top 50 images.

I found the nondisclosure of that up front together with listing of great many expert judges creating an impression that the competitions are juried by experts. Even when you do become a member, it is difficult to find out how the competitions are organised. By that time it is too late and 3 weeks after I signed up for a year, I was offered only about 1/4 of what I paid back. I found this deceptive. I hope that you didi better research of this site than I did and that you learn from the experience.

Date of experience: January 25, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Pavel,

We very much appreciate your feedback and would like to explain the situation when there has been a misunderstanding or dissatisfaction with our service.

As we described in our responses to your emails; only the People's Choice winner is selected by member's votes via the Photo Trifecta and that's why this specific winning category is called "People's Choice". Grand Jury Winner, Amateur Winner, and all the other winners are selected by one or more judges depending on the contest guidelines. You can see a list of some of our judges here: https://www.viewbug.com/judges

Per your reply; we understand some people may know ways to cheat the system however Photo Trifecta helps us avoid these type of issues. The Photo Trifecta is based on a proprietary algorithm that helps us choose the best photos based on the people's choice. The system displays set of 4 photos in a randomized fashion based on our algorithm which is designed to allow all entries the most opportunities for being viewed. Voters can only vote one time within a contest's voting trifecta and each voter views different photo sets.

We see that you purchased the upgraded membership with the BESTDEAL promotion which reduced the total cost of the Pro membership by $60 USD and included several third-party products as part of the upgrade which are non-refundable. As stated on our upgrade and FAQ pages; purchases that include redeemable third-party products are non-refundable - just like any other non-refundable services that you would purchase via other websites. For your convenience; we've provided the details below:

Please refer to our upgrade page for more details: https://www.viewbug.com/upgrade

IS THERE A 100% MONEY-BACK GUARANTEE?
If you are unsatisfied with your upgrade, ViewBug will refund any unused portion of your subscription. Please note that upgrades that include any redeemable third-party value added products are non-refundable.

You may also check out our FAQ page at http://help.viewbug.com/customer/portal/articles/2647982

We do appreciate your honest feedback as it helps our team best understand how we can improve the ViewBug experience. While we do have many happy members, we do realize that there are some members may not be as satisfied. In your specific case, we tried to do our best to assist you with your concerns, while still honoring the terms and conditions of this non-refundable purchase, for all members.

All the best,
The ViewBug Team

Minnesota
6 reviews
35 helpful votes
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I have been a member of Viewbug since August 2016. I have been very pleased with the site, aside from a few issues I've brought up before, and clarifications that still haven't been made to my satisfaction, and from reading here, other people's satisfaction as well. One thing that really "bugs" me is the lack of definition for awards we can give to others. What is the meaning and difference between giving someone a "top choice" award versus "all star", for example? Those definitions and differences continue to be unclear to me! Another experience I've had, which someone else here complained about, is that I, too have had the same photos pop up in different trifectas when voting in a contest. What is happening with that? Why are one or two photos in a contest continuing to be repeated in different trifectas I'm being shown? Also, Viewbug needs to add a "clear" button. I agree with another reviewer on here that the buttons are sensitive - I too have accidentally given a peer award when I wanted to give more! Can a clear button be added to erase this sort of mistake and give a person the higher award they deserve? Other than that, I am overall very pleased with Viewbug. Once some of these issues are answered and resolved, I think I will be happy to give Viewbug 5 stars!

Date of experience: January 16, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Rebecca,

Thank you so much for sharing your experience and are glad to hear that you enjoy being a part of the community.

We sincerely apologize for any inconvenience. Unfortunately, sometimes members upload an Adult Content without the filter or forget to click on the box for Adult Content. If our members report the photo, we'll be able to locate those images faster and filter them appropriately.

We are sorry to hear that you feel pushed to upgrade to Pro membership. We’ll be sure to share your feed back with our management team.

Please note that Finalists are a mix of popular shots, top voted + judges selections. The votes in a contest help determine the People's Choice winner. The finalists can include images that ranked during the voting period, but not all ranked images will be a finalist. The Grand Jury Winner is selected from among the finalists, which again, is not determined by votes so the voting rankings are not applicable in this category. The total number of finalists can vary, depending on the contest.

We value your membership and would like to learn more about how we can improve your experience with us. Please feel free to contact our member support team at [email protected] for any questions or concerns.

Have a nice day!
The ViewBug Team

District of Columbia
1 review
2 helpful votes
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Happy so far
January 8, 2017

I just joined about 2 weeks ago and I guess before I joined I should have checked it out first but I did not. I have had no problem so far and I am enjoying myself so I am going with the flow. In life you have to take chances and that is what I am doing.

Date of experience: January 8, 2017
ViewBug T. ViewBug Rep
over a year old

Hello Michael,

We very much appreciate your positive feedback and are glad to hear that you are enjoying yourself.

We value your membership and are honored to have you as a member of the ViewBug family.:)

Have a lovely day!
The ViewBug Team

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