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ViewBug has a rating of 3.6 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ViewBug most frequently mention photo contests, amateur photographer and amazing photos. ViewBug ranks 3rd among Photo Sharing sites.
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Each change it gets worse and less fun. Cant download your own pics. When things don't work. They are poorly supportive to premium customers. Steer clear.
Still sending me spam emails even after unsubscribing, which I believe is in breach of Anti-spam laws.
Hello Fred,
Please contact our member support team at http://bit.ly/EmailViewBug. They can definitely assist with this and make sure you're not receiving any unwanted emails from our community.
This is a great site to learn from. Putting your photos out there for others to see is a little scary. But soon you build up confidence and start entering contests and challenges. I am not a pro but I have learned to take better photos by judging other photos and learning what appeals to me as a photographer. There are some wonderful photos on this site by great photographers,
Hi Leona,
Thank you for your honest feedback. We welcome photographers of all experience levels and we're so pleased you're enjoying your time in the community!:-)
I joined viewbug usingtheir promotional offer of 1 months pro membership for £6.99 But have now discovered they took £74 out claiming i purchased a years membership. Total theives best avoided if you want to keep your money. Total scamming dishonest
Hi Andrew,
We are sorry to hear of the concerns regarding your membership and costs! It sounds like you may have purchased an annual subscription. We offer PRO and PRO+ subscriptions with an annual pay option, Premium membership has annual and monthly pay options. We also have a free Lite membership as well. Please contact our member support team at http://bit.ly/EmailViewBug for all billing concerns, they're definitely able to help.
I remember that when I first found this site, I was enthralled. There was so much to do and try out for a photographer! Since then, however, it really hasn't improved. I would actually argue the site has declined.
The biggest pull of the websites is its photo contests. This is where you are made to believe you can receive big prizes for good photography. However, this has turned into another cash grab for them. Most contests are reserved for their memberships. Finding a contest that you like and can do for free is a chore. There used to be a way to sort out the free contests from the elite ones, but now there is no way to do that. Viewbug makes you go through all of the elite contests to find a free contest, which creates a feeling of fulfillment with your free membership: a ploy to make you buy pro.
If you want to showcase your photography in any way, this is not the best site for you. The only thing you will get is a lot of spam and no prizes.
Hi T. R.,
Thanks for your feedback. We are sorry to hear that you're unhappy with the photo contests. We do still offer several free photo contests every month, along with Premium and PRO subscriptions. You can always view just the free photo contests by going to --> https://www.viewbug.com/photo-contests/free
Thank you again for your feedback.
The ViewBug Team
What does Elite awards from viewbug mean? I got this notification 2 days ago and i dont know what it means.
Hi David,
Thanks for your post. The Elite award is for your photo with the most traction, per the specific photo category. This award is not based on a specific competition but is selected from among all of your photo uploads (within each category).
If you need further assistance, please feel free to reach out to our team at http://bit.ly/EmailVB
The ViewBug Team
I've had an account for longer than I remember and the overall experience is great. Every site i've tried has its downs and so far, this is the one with the least. There's some ambiguity in their words, but everything is visible when searching for it. I was a paid member for a while and am thinking on paying again since I'm beginning to be active on photography once more.
Hi Alejandro,
Thank you for your post! We are so glad to hear you're enjoying your time within the community. If we can ever be of any support, please do not hesitate to reach out to our Member Support Team at http://bit.ly/EmailVB.
The ViewBug Team
I have been a member for over two years now, I have not upgraded yet, but even as a member with a free membership, their support has been super helpful and treated me as if I was a paid member. The perks of having an account are great, as I can participate in free contests and create my own challenges. I also enjoy the community, as other photographers are willing to give you advice on your photos. Overall it has been a great experience.
Hi Tania,
We really appreciate your support and feedback. Thank you for being a part of the ViewBug Community. As always, if we can be of any assistance do not hesitate to reach out to our Member Support Team at http://bit.ly/EmailVB
The ViewBug Team
Awesome photography, fun contests and many challenges created by other photographers.
I bought the membership to get unlimited uploads and access to videos to improve my photography, and I have to say I did get a lot more than only these two benefits. Received discounts for other products, I unlocked more contests and get more points which I'm still not sure how to use or redeem but will find out. Before buying the membership I had a question and reached out to support and within 1 day, they replied and resolved my inquiry. Overall, super happy, no complains and do recommend it!
Hi Rose!
We are thrilled to hear that you're enjoying the ViewBug community. Thank you for your participation and support!
The ViewBug Team
So I'm a pro+ and first I thought that the site was fun, and enjoyed participating in contests and challenges... Then I started noticing how most of the contests where just full of pictures that did not fit the contest description, and how you could have fantastic pictures, spot on at the description be lower than someones shaky phonepics that barely fit in the description. So maybe the winner was handpicked but everything else is just random.
I tried to make my own challenge, and thought that that would be nice boost for getting noticed... well the issue is, you can't find the non-sponsored challenges anywhere! So even after marketing it on the forum (I'll get back to that soon) I just had 10 pictures submitted. So, even though I'm paying a silly high amount of money for "exposure and extras" I get nothing for it. Except for a "logo" that pretty much was my name in a circle... That's quite a expensive logo.
Then the forum, starting off, the forum was full of ideas, help and shoutouts about new challenges, and it was fun. Then the tones started changing, more and more negative comments about viewbug, and how people aren't getting what they've paid for, how customer service is non-existent and how unorganized the site has become. VB responded to these with shutting down the forum without notice, so now you have no possibility to actually connect with everyone else. So now we don't have the forum to connect, the challenges are impossible to get upped, contests winners/placements are randomized but mostly I feel discouraged by having the feeling that they made enough money to just let the site die. Even here you can see that they still tried to answer peoples comments, but not anymore. I recommend that if you are searcing for a photography contest site, go somewhere else, this site is taking its last breaths.
Hi Emma,
Thank you for your sharing your detailed feedback. We are sorry to hear you have some concerns. Our Member Support Team is available 7 days a week via email and we'd definitely like to help you with your concerns. Please feel free to reach out to [email protected].
Best Regards,
The ViewBug Team
So, I receive a message that I have a new follower. I haven't been to the dang ViewBug site in months, or maybe years. I decide to go take a peek and see what's what.
Well, I can't login under my email address account, so I login via Facebook. That brings me to an account with ZERO of my photos. I realize I must have two accounts and try the "lost password?" link. That link takes to some ViewBug wall page.
OK, so I figure maybe it's just me. I'm tired. I'll just send a detailed message to tech support explaining all the things I've tried, all the links I noticed that were broken, and what happened when I clicked on those broken links. As a programmer, I write very detailed bug reports. I know how important details are when reporting an issue.
Twenty minutes later I have completed my email to support, click the "Send" button and... nothing. The link to send to tech support isn't working.
So, there's that.
Hi Robert,
We are very sorry to hear you're experiencing issues with logging in. Our Member Support Team is available 7 days a week via email, please send an email directly to [email protected]. You will receive an automated email right away to let you know your email has been received. A support member will review and reply to your inquiry within 24 hours. We do apologize for any inconvenience.
Best Regards,
The ViewBug Team
I have not used this site for years, and saw a new charge for $59.00 on my credit card last august. After repeated attempts to reach them I was told basically sorry about your luck, and make sure not to renew again.? I told that operator and four more I wanted my account deleted, so low and behold today another $59.00 charge for another renewal. Uggh. Now there is no phone to contact, I have sent emails regarding this, and called in a dispute to my CC.
Hi Tracey,
Our team is available to support our members, including refund requests. Please send an email directly to [email protected] and be sure to include your ViewBug username and the email address attached to your account.
Once you send your email to us at [email protected], you will receive an automated email right away to let you know your email has been received. A support member will review and reply to your inquiry within 24 hours. We hope to hear from you soon.
Best Regards,
The ViewBug Team
IF you're just starting in photography its a great way to get to see what other's do and and then compare your work with others and get tips from them. IF you don't win contests no big deal, you can still show your work to the world.
Hi Tom,
Thanks for your feedback! We definitely welcome photographers with varying styles and experience levels. Thank you for participating within our community.
The ViewBug Team
I bought the PRO+ membership and returned it within two weeks as I wasn't using it. They have mentioned on their website that they would return it within 30 days but when I ask for a refund the reply saying my deal isn't included in refund as it has links with some third party which wasn't even mentioned initially.
Hi Ankit,
Thanks for your post. We do information on our 30-day refund policy as well as specific details on promotional upgrades that include free services and offers with the purchase. Our Member Support Team is available 7 days a week via email to assist with member concerns. Please feel free to contact Member Support at [email protected]. They will do their best to assist with all member concerns.
The ViewBug Team
I have been on this site for several years now, thinking I will give it a chance! Well, I've wasted too much time already! If you choose to stay here for free and never upgrade to any of the paid memberships ( there is a very aggressive sales pitch for you to upgrade), you will get no exposure at all! I'm no fool! I have some pretty decent photos, and hardly anyone looked at them! I'm told that there are a large number of photographers on this site, yet when I enter any of the challenges or competitions in order to gain exposure, I noticed that in the end a very small number of people had a chance to view my photos (50 the most if I'm lucky)! I realized that half the time, my photos are not even shown! Another thing that bothers me are the winning photos! I have seen some amazing inspiring photos on this site, and yet, half the time the winning photos are a joke! I'm through! Time to move on. Out with the old, in with the new!
Hi Gabriella,
Thank you for your post. While upgraded accounts have more access within the site which can create more exposure opportunities, free Lite members are also able to get significant exposure.
We encourage members to give peer awards and like other photos, leave comments and interact with others. Participating in photo contests and joining photo challenges are also great ways to get more opportunities for impressions on members' images/profile. These can be effective ways to increase exposure to your work and build your network in the photography community.
We also feature some of the awesome images from among ViewBug members throughout our site, on our contest headers, as well as in our social media campaigns. Features are not exclusive to upgraded memberships.
The ViewBug Team
Nothing. Not a single win, not a single mention, nothing. I've even suggested regional competitions, so that you wouldn't necessarily always feel that it you against the entire world, but the competitions the way they are now? C'mon. I'm not going to base my exposure on how much money I spend on the site. It's a waste of time. And o yes, of money.
Hi Carl,
Thanks for your feedback. We do understand that when it comes to contests seeing some winners might be frustrating. The judges and many of the voters take their selection process very seriously. Art is in the eye of the beholder and the judges as well as voters each has a different interpretation of the techniques and creativity behind each photo submitted.
We see the contests as a great tool to explore our creativity and expertise behind specific themes. We also have photo challenges, which allows members to create their own photo competitions and attract similar photographers and photography styles of interest.
The ViewBug Team
Watch your credit card charges. I upgraded my ViewBug subscription in late November to "Pro+" for $79. On January 1 an unauthorized charge from ViewBug for $79 showed up on another card that I had used once a year or two ago.
I contacted their Customer Support. They claimed they did not make the charge and consequently would NOT reverse the charges. I had to file a dispute with my CC company.
I have since deleted ALL my pictures, website and profile on ViewBug. I do no tolerate unethical companies and ViewBug is one!
Hi Phil,
Thanks for your post. Our Member Support Team can definitely review all upgrade/renewal matters. For any billing or account matters, we definitely encourage members to reach out immediately to our member support team at [email protected].
The ViewBug Team
I'm on viewbug and upgraded to start selling I was doing monthly repayments when I got 3 messages to say they where preparing to upgrade my account in other words they where going to take the money for the year without my permission so l cancel
Hi Paul,
Thanks for your post. Our Member Support Team can definitely review all upgrade/renewal matters. We do not switch monthly accounts to annual billing. For any billing or account matters, we definitely encourage members to reach out immediately to our member support team at [email protected].
The ViewBug Team
I'm a photographer and thats are my full time job. I have my audiance here in country. But here at ViewBug is nothing happening simmular about it in this scammy, full of promotion ads $#*!. I quit.
Hi Deividas,
Thanks for your post. We are sorry to hear that you didn't enjoy your time within the community. If you decide to return and/or we can ever be of assistance, please contact our Member Support Team at [email protected].
The ViewBug Team
I have been using the website for 3 years, it's funny but of really no much use to improve with photography. I decided to not renew the premium membership and unticked automatic renewal box on my account. I didn't realize it had to be deactivated also from Paypal (why?) so today I got an unwanted payment. I'm trying since hours to talk about the issue to get my money (which I badly need!) back, I have a Case open but have no idea if and when someone will answer. It's ridiculous they have nothing like a real time chat for urgent matters at least.
Hi Monica,
Thanks for your post. Our Member Support Team can definitely review all upgrade/renewal matters. For any billing or account matters, we definitely encourage members to reach out immediately to our member support team at [email protected]. Our live agents reply within 24 hours, typically much less.
The ViewBug Team
Answer: Hello Yasmine, Thank you for your message! We see that Lori F. Has already replied back to your question. Thank you so much Lori for assisting a fellow ViewBug member.: -) To maintain an archive of the communication and for better assistance; please kindly contact our member support team at [email protected]. They'll be happy to assist you with any questions and concerns you may have.:-) Have a lovely day! Your friends at ViewBug
Answer: Hello Cameron, Thanks for your question. We allow members to mark their own original photography for print sale. We offer 3 print types, members can set their own markup price. The printing and shipping is handled by our team. You can view more about selling photo prints on ViewBug, here: http://bit.ly/VBprints
Answer: Hello Rebecca, Thank you for your follow up message! We do not charge additional fees for exposure or any other features. Our members have the option to keep their account as a Free Lite account if they prefer or pay for Monthly or Yearly Premium or Pro membership. If you have any additional questions, please kindly contact our member support team at [email protected] as we are required to provide support and/or answer questions via our own support portal to maintain an archive of the communication. Have a good day!
Answer: Hi there, yes! With a community of millions, new photography tools including personalized photography training and more creative products. Check us out at VIEWBUG.com :)
Answer: Hello Paco, While we do have paid options for participation, we also have the option to participate for free. Simply create an account and start submitting your photos.
Answer: Hello Bayan, Thank you for your question. Please note that these awards were given for your participation, however, no prize is associated with them. Please review the emails you've received when these awards were given to review the reason for receiving them. Should you have additional questions, please send us an email to [email protected] to receive timely assistance. All the best!
Answer: Hello Pedro, you may contact us by sending an email to [email protected] with your inquiry where it will be attended within less than 24 hours from being received.
Welcome to ViewBug, a creative community with the world's best photo contests. Approved by millions of photographers, the best brands and awesome judges. Join over 100 photo contests per year and browse a huge selection of quality photos.
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HI Sean,
Thanks for your post. We are very sorry to hear that you're unhappy with some of our recent site updates/changes. We are continually working to improve the community and our site functionality.
If you have concerns, questions, or feedback our member support team is always available via email: http://bit.ly/EmailViewBug Please note that our support team replies to all emails within 24 hours, 7 days a week.
We do care and we are listening, thank you for taking the time to share your feedback.