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Vietnam Immigration Reviews Summary
Positive Highlights
- The online application process is easy to follow and complete.
- Customer support responds quickly and resolves issues efficiently.
- Visas are often delivered within the promised timeframe.
Negative Highlights
- Some travelers did not receive their visa and had to pay for emergency processing.
- Airport immigration processing can be slow even with pre-arranged visa information.
- A visa was printed with another traveler's name, causing confusion.
Most commonly discussed topics
The recent reviews behind these summaries
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I've been using this service for many years. They are always professional and supply all needed documents. Highly recommend
The directions made it clear what information was needed, and it was easy to enter into the form. The receipt of the visa was very prompt, and within the timeframe that was stated.
Easy and convenient to apply. Had to fast track visa and they met the promised date without any issues.
Filling for the Vietnamese visa was understandable and easy to do.
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Best site to get a Vietnam visa. The teams were friendly easy and professionally courteous. Only thing to note that there is an extra $2.50 that is not captured in the receipt for the visa but is captured on your bank statement for anyone that is needing to turn in business receipts to match.
We had a problem with the passport attachment. While many other countries would have refused the application, we received an email and writhing hours everything was sorted!
Thank you!
I can feel the customs officer are working kindly, patiently and efficiently. They make great service for visitor and tourist.
The visa is very quick and arrived within a few days. But an unknown tourist's name is printed on the same visa as mine. It should be printed separately.
We had our visa info online. We showed it to the immigration officer who gave us a form to complete. It was the same info as on our phone. We waited over an hour to be processed. We missed our transportation in to the city.
Applied for a visa for wife and I and only received my wife's visa. Had to apply through and agent who charged my an arm and a leg for an emergency one. Was on holiday and still did not receive my visa from immigration as they kept on requesting information which I uploaded. Tries mailing support which just never answer.
It was easy to apply. When changes were needed the office reached out to us and got the work done with ease.
I have used this service many times over the years. They are very responsive and have great customer service. Highly recommend.
My leader asked me to apply Vietnam visa on May 30th afternoon. I chose Vietnam immigration to check the visa application as it is the most professional website to get the visa. By easily delivered my information, it said I could get my visa before 7pm of Jun 5rd, only 4 working days. Even on May 31st, Saturday, I received the reply from immigration to provide some additional information. They are so professional, so quick to deal with my visa application. I got my visa on Jun 5th on time. Thanks for their specialized, considerate service. It is a great experience to get the Vietnam visa from immigration.
It's very simple to apply online, and fast, effective, many options are available with different prices, and on-arrival is also very easy for trips
I have been to Vietnam more than 200years ago which I have to apply the visa via a travel agency in Hong Kong, this time, I am surprised that it's so eery easy and convenient to apply the visa and pay the fee online, this is super.
Quick and easy. They completed the task correctly the first time. I am grateful for the service because I had limited time to plan this trip.
My experience was great. Quick time through customs and easy to find my guy to navigate the system. Very responsive team and very professional and dialed.
Very efficient and kind service: fast response was received from the officer via email, with very detailed instructions and reminders.
As a filipino citizen and first time traveller in Vietnam, I didn't know that i don't need a visa in our shortest travel. Vietnam Immigration informed me that. But I already paid our visa. I emailed right away that if i had a chances to refund my payment and they said Yes i was so happy that they responding quickly. Thanks you so much Vietnam Immigration
Smooth communication, clear instructions, nice staff, efficient service!
