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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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The pieces misrepresented there's no 2 inch receiver on it. It's just a 2 inch piece of steel that's worthless. You cannot use it for anything you guys just no good

Date of experience: March 23, 2024
Vevor .. — Vevor Rep
over a year old

Dear Ken,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Pennsylvania
1 review
0 helpful votes
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I purchased the pitching net from vevor. I'm extremely pleased with the quality of the product and the price I paid. On top of that I received the item within 2 days of ordering it! All around it was a great purchasing experience, I highly recommend.

Date of experience: March 23, 2024
Georgia
2 reviews
0 helpful votes
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Overall, a pleasant experience.
March 23, 2024

My order was filled and shipped fast. I will order from them again.

Date of experience: March 22, 2024
Tennessee
1 review
0 helpful votes
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Great products
March 22, 2024

The first time I ever heard of the brand was my father bought a air jack and I absolutely love using it. I started looking around online and bought a offroad recovery kit with shackles, receiver hitch and 30ft strap and it's some really good quality item. Will continue buying from this company.

Date of experience: March 22, 2024
Illinois
1 review
0 helpful votes
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Barrel dolly
March 22, 2024

Great price and great tool. Also got it at a reasonable time.

Date of experience: March 22, 2024
New York
1 review
0 helpful votes
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Product ordered is not working.
March 22, 2024

Contacted customer service number. Received a call center person who said the tech dept would contact me at night by email. Still waiting for contact by tech dept.

Date of experience: March 22, 2024
Pennsylvania
1 review
0 helpful votes
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Great
March 22, 2024

Good will buy again when I need something in future

Date of experience: March 21, 2024
Alabama
2 reviews
0 helpful votes
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Exactly what I needed, good product. Fast shipping!the

Date of experience: March 21, 2024
Washington
1 review
0 helpful votes
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Tremendous helpful tool
March 22, 2024

We love it except the last day of our major project, the spring came off the part that cuts when you pull the rope. That prunes the smaller branches. We never found it. The bag already has a whole in the bottom, never put anything sharp away in it. And a wing nut came off the big blade. We had to stop in the middle of our project for my husband to try and find something else to work on it.

Date of experience: March 21, 2024
Oregon
2 reviews
0 helpful votes
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Good Stuff
March 22, 2024

Great products for great prices Free freight and on time deliveries

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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I love your products, but
March 22, 2024

I was glad to make a few purchases and sign up for your membership and get a good deal.
But, the shower pump I got had a flaw.The sump pump was creating a bubble inside it and would not work, however, I was able to resolve it by removing the "O" ring seal from the lid of the pump.

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Router
March 22, 2024

Ordering was simple,
I was well informed about my order status.
The router arrived quickly and exactly as promised.
The router was packaged well with no damage.
The instructions with the router really suck! They don't match the current model, the diagrams are incomplete and they reference letters but the diagrams have numbers. You will spend some time figuring things out for yourself.
The router works well for the price.

Date of experience: March 20, 2024
New York
1 review
0 helpful votes
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Satisfied report
March 22, 2024

Very satisfied fast response and satisfied with material

Date of experience: March 20, 2024
Kansas
1 review
0 helpful votes
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Great Service
March 22, 2024

Everything was of good quality, and it got to me very quickly.

Date of experience: March 20, 2024
North Dakota
1 review
0 helpful votes
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Your ad said that you have 150ft of said rope for x amount of dollars, I paid you what you was asking but in return I only got 148 ft 9in of rope. Maybe it was an honest mistake, I can deal with that. Plz don't send me the foot and 3 inches that it was short cause it won't be any good to me. Thank you.

Date of experience: March 20, 2024
Indiana
1 review
0 helpful votes
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Amazing!
March 22, 2024

Finally! I have been searching for an item exactly like this for so long! You can find them on other websites, but at 3 or 4 times the cost of this one. I am a homeschooling mom of 3, so I needed something to hold a lot of weight that would last for years. It took about 35 minutes for me to build, with only a slight issue of a couple screws going in crooked. It was an easy fix by just guiding it with a little force. I ordered the 27 compartment option.The only thing that could've made me happier is if it came in white, which seems like it would be a basic option for all the sizes. I will absolutely recommend this item to every teacher, homeschool mom, work from home employee, or crafter I know!

Date of experience: March 20, 2024
North Dakota
2 reviews
0 helpful votes
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Brake line press works great!
March 22, 2024

Fast shipping and great tool. Price was excellent compared to other makes of the same tool.

Date of experience: March 20, 2024
Ohio
1 review
0 helpful votes
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Battery backpack sprayer
March 22, 2024

Little on the bulky side wish it was 3 gallons instead of 4. But I am still happy with it. All the different variety nozzle ends gives you options for any use, price, and always fast delivery when I order.

Date of experience: March 20, 2024
Washington
1 review
0 helpful votes
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Almost there
March 22, 2024

Assembly. The roof rack illustration has small print.
Threaded material not cleaned, flakes and loose metal makes reassembly impossible.

Date of experience: March 20, 2024
Vevor .. — Vevor Rep
over a year old

Dear Marc,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Iowa
1 review
0 helpful votes
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Value and quality
March 22, 2024

I was looking for a small arc welder to replace my Chicago Electric 80 amp inverter arc welder, that after 8 or nine years of light use, was losing its ability to consistently start and hold a burn. I saw some reviews on YouTube of the Vevor MMA 200 and ordered one from Vevor. Not only was it on sale ( as of 3/24), for less than a $100.00, but the shipping was free and it arrived in about a week! And.the welder runs on 120v and 220v and has worked very nicely!

Date of experience: March 20, 2024