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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Boroscope
May 13, 2024

This Boroscope is Awsome. Scrèn is perfect and pictures are the same. Wish I could to conect to my phone to share is the only problem.

Date of experience: May 9, 2024
Oregon
1 review
0 helpful votes
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Exactly as advertised
May 13, 2024

I was hesitant especially after getting a fraud alert after being charged because it wasn't named as vevor, but I figured I used PayPal so I took the chance. The weed barrier was less expensive, free shipping and came in just a few days. No problems.

Date of experience: May 9, 2024
Utah
1 review
0 helpful votes
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Vevor
May 13, 2024

The product was good. Shipment was delivered quickly and on time.
I ordered two of the same item, but one was the wrong color. It was still used do to the color not being a huge issue.

Date of experience: May 9, 2024
Illinois
1 review
0 helpful votes
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Nice
May 13, 2024

Awesome product. Was very easy to work with and a great price.

Date of experience: May 9, 2024
Georgia
2 reviews
0 helpful votes
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I bought this transformer to pair with my Vevor 3500 Watt Pure Sine Wave Inverter so I can have mobile 240 VAC power. 3500 watts at 120 VAV = 29 Amps, and through the Transformer - at 90% conversion efficiency - is 29 / 2 times 90% = 13 Amp at 240 VAC. That's calculated. I would expect this to be able to carry a 240 VAC 10 amp load without issue. The combination of Inverter and Transformer were cheaper than buying a dedicated 12VDC to 240 VAC Pure Sine Wave Inverter, and the pair offer more versatility. Haven't needed the 240 VAC yet, but I have it available. BTW: I absolutely LOVE the VEVOR Pure Sine Wave Inverter.

Date of experience: May 9, 2024
Alabama
2 reviews
0 helpful votes
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Items I've purchased so far from Vevor have all been high quality material that performed as advertised and delivered on time.

Date of experience: May 9, 2024
Georgia
1 review
0 helpful votes
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Vevor review
May 13, 2024

Item was good price and was delivered as scheduled.

Date of experience: May 9, 2024
District of Columbia
1 review
0 helpful votes
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Three Point Trailer Hitch
May 13, 2024

Not disappointed. Great price, arrived timely, well packaged, and just what I wanted. I was happy with a prior purchase from Vevor and next time I need something, they will be where I look first.

Date of experience: May 9, 2024
Arkansas
1 review
0 helpful votes
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Machine works for 30 minutes sometimes then shut-off while working materials on frying surface with the green light on. Sometimes it runs for an hour then shut-off.

Date of experience: May 9, 2024
Missouri
1 review
0 helpful votes
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Updated after more Customer Service calls:
The shopping experience for the tabletop air distiller was fine and I love the variety (and quality) of products that Vevor has, but my unit came in with a rattle in the head / fan unit. Support was initially not great but was resolved on subsequent conversation.

Initially they asked me to fix the unit myself. They sent me a decent video (that was not about my issue but helped me find it). I contacted them again after writing this review stating you should not make consumers fix their brand new equipment.

The reps I got after that were fantastic and they got me a new part. It took some time as they were out of the heads, but they did it and the new part works perfectly!

Thanks, Vevor, for listening to a customer and making things right. Well done!

Date of experience: May 9, 2024
Vevor .. Vevor Rep
over a year old

Dear Vinnie,

We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

California
1 review
0 helpful votes
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Exelent air gun
May 13, 2024

Muy fuerte, y no muy ruidosa.me parece justo el precio. Además viene con extras socket.

Date of experience: May 8, 2024
Washington
1 review
0 helpful votes
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You don't have to spend a fortune to buy quality products. Every purchase has exceeded my expectation for performance.

Date of experience: May 8, 2024
California
2 reviews
0 helpful votes
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We ordered a dog grooming table, and it is awesome! East to assembler and very sturdy and user friendly. Packaging and shipping were great also!

Date of experience: May 8, 2024
New Mexico
1 review
0 helpful votes
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Zero Customor service
May 13, 2024

First and last time buying from them, a poorly boxed item being sent by the worst shipper (FedEx) equals a destroyed item that even the shipper realized it was pointless to continue shipping to my address, so they returned it in mid-shipping. Vevor will not send a new one out until they receive the damaged one along with FedExes reimbursement! I asked for a refund and that too will come only after the Fedex payment!

Date of experience: May 8, 2024
California
1 review
0 helpful votes
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I have ordered twice from Vevopr. Once through Home Depot, and the second time directly. I thank your service very much.

Date of experience: May 8, 2024
Wisconsin
1 review
0 helpful votes
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Great incubator, but it took a lot of time to figure out how to use the function key since there is nothing about that in the manual. Almost had to call for help, but I am stubborn, and figured it out by myself. Also with the size and shape it would be very helpful if there was some sort of handle to lift the lid easier.

Date of experience: May 8, 2024
Ohio
1 review
0 helpful votes
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220 extension cord
May 13, 2024

I bought 50 ft cord and I thought it was going to be junk. But after using it for a couple weeks I am truly happy with it. It's preforms great and rolls up super easy. Its a great value

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
Vevor .. Vevor Rep
over a year old

Dear Jason,

Thanks for your review.
We have sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

New Jersey
1 review
0 helpful votes
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Shipping speed us good, the products are working well

Date of experience: May 8, 2024
Pennsylvania
1 review
0 helpful votes
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Great price and value
May 13, 2024

Very good price and easy to order.
Free shipping.
Quality product.

Date of experience: May 8, 2024
Missouri
1 review
0 helpful votes
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The fluid pump arrived at my door surprisingly soon after ordering. There were no instructions included with it when it arrived, but it isn't a particularly complicated machine and assembly was pretty straightforward. The machine is a bit slower than I expected it would be, but it's much easier than trying to fill fluids under a car, as I don't have a lift. It's much better than sticking a hose on a bottle and squeezing thick differential fluid up into a fill hole while lying underneath a vehicle while it's on jack stands with only about 20" max room to work from the floor beneath. I just set it up and prime it to the end of the hose, place the hose in the fill hole and sit on a bucket stool and pump it. The accessory kit was especially handy, and the quick release chuck made switching between adapters a snap. The machine isn't very difficult to clean up afterward because it has pour spout to empty fluid after a job, and there is a large enough opening to reach into and clean it out after a job to switch to different fluids to pump. I look forward to using it on more jobs that I used to dread the thought of doing the way I used to have to. The tool makes jobs which involve pumping fluids up into places so much easier.

Date of experience: May 8, 2024