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Vevor

4.3

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From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Ein sehr guter Lieferant
June 14, 2024

Sehr schnelle Lieferung. Alle Infos kam zeitnah rund um zufrieden weiter zu empfehlen.

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Not too bad
June 14, 2024

When I opened the box and took out the parts, one of the screw holes had a crack. Getting a hold of customer service was the hardest part using their app. Every time I go down to being number two or next in line, I got disconnected to the of frustration. Not sure why someone can't be reach via phone. Ended up just putting it together anyways because I just couldn't bother trying to contact someone there about the situation. Even after putting it together I tried to connect with them and still the same situation. I personally feel, companies that are willing to stand behind what they put out in public never make it a task for their customers to get in touch with them. Customer service these days. It's better to walk in a show room and touch and handle what you want to purchase. At least you see a face and communicate with someone face to face. The pulpit/ lecture looks nice but could be a bit more stable.

Date of experience: June 4, 2024
Vevor .. Vevor Rep
over a year old

Dear Oral R,

We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email and opened an ticket for you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Ohio
2 reviews
0 helpful votes
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My wife has trouble getting around. I bought this railing assembly to help her step into our garage. No complaints! The package included everything I needed to install it. I ended up cutting it shorter and
I put a rubber cap over the end. No problem.

Date of experience: June 4, 2024
Germany
1 review
0 helpful votes
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Excelente
June 14, 2024

Trabaja muy bien, podo todo lo que necesite sin tener que recargar la batería

Date of experience: June 4, 2024
Germany
1 review
0 helpful votes
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Hängehöhle (120 cm) grün
June 14, 2024

Die Hängehöhle war einfach zusammenzubauen und die Qualität (Stoff, Streben, aufblasbares Kissen) sowie die Verarbeitung der Nähte sind sehr gut.
Dieses Produkt kann ich auf jeden Fall weiterempfehlen.

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Excellent!
June 14, 2024

One of the fastest order processing and shipping that I experienced. Great company and products.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Whatever I need from kitchen hardware pullouts to quality commercial grade appliances and much more, Vevor can be counted on to offer superb quality solutions at amazing prices delivered in timely manner.

Date of experience: June 3, 2024
Germany
1 review
0 helpful votes
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Satisfied
June 13, 2024

For this price, the quality is more than surprisingly good.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Cool toaster!
June 13, 2024

The ordering was simple, and the product was at a good price!.Cool to the touch and all the bells and whistles for that price of a toaster!

Date of experience: June 3, 2024
Kentucky
1 review
0 helpful votes
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I ordered a ATF transfer pump and it was damaged in shipping. Customer service was very easy to work with, to resolve the damage. I was very impressed with them. I will say that the communication was by email, but they do respond and take care of the issues.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Quick attach
June 13, 2024

Poor quality welds are showing cracks and poor penetration. Shipping box was a wreck when delivered. Very disappointed, unusual for vevor.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
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Want a full refund
June 13, 2024

When I called for a refund your people pushed for me to keep the product even though it didn't fit at all

Date of experience: June 2, 2024
Vevor .. Vevor Rep
over a year old

Dear Michael,

We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

Illinois
1 review
0 helpful votes
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The item did not arrive with all of the pieces needed. Part of the puller was missing a section that was needed to make it work

Date of experience: June 2, 2024
Vevor .. Vevor Rep
over a year old

Dear Karen R,

We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Florida
1 review
0 helpful votes
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.25 HP Chiller….is awesome!
June 12, 2024

Outdoor hydroponic setup was too hot and root rot was a thing. A thing of the past I should say!.25 HP chiller gets my water down to 65 with zero problem. Small until, super quiet! :)

Date of experience: June 2, 2024
Germany
1 review
0 helpful votes
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Reifen gut Rest wackelig
June 9, 2024

Tolle Räder aber der Rest ist kaum zu gebrauchen und es wackelt alles nur herum

Date of experience: May 30, 2024
Vevor .. Vevor Rep
over a year old

Dear Maik,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Canada
1 review
0 helpful votes
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Had a bad experience with Vevor delivery...after 10 days they have not provided a valid TR#...was supposed to deliver the tool in 5 days...just buy from Amazon

Date of experience: May 29, 2024
Vevor .. Vevor Rep
over a year old

Dear Antonius,

We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

Vermont
1 review
0 helpful votes
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Avoid this company
June 8, 2024

Do not inder any circumstances order from Vevor directly. They lie about shipping dates and do not honor promises to refuns. Scam!

Date of experience: May 29, 2024
Vevor .. Vevor Rep
over a year old

Dear Ima,

We feel so sorry for your unpleasant experience.
Our support team communicated this issue with you in email.
Hope you 're satisfied with our sulotion.
Beg your pardon and understanding.
If you have any other questions, please don't hesitate to contact us.

Have a great day.
Vevor Team

Indiana
2 reviews
0 helpful votes
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What I expected and good value
May 28, 2024

Received what I expected when seeing and ordering it. Quality material and sturdy once installed.

Date of experience: May 28, 2024
California
1 review
0 helpful votes
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As described and quick delivery
May 27, 2024

What i was looking for.good price well packaged and quick delivery

Date of experience: May 25, 2024
Czechia
1 review
0 helpful votes
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Vše podle popisu, funkční, masivní. Rychlé dodání.

Date of experience: May 24, 2024