Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Schnelle Lieferung, Qualität passt. Produkt ist wie beschrieben.
Schnelle Lieferung, sehr gute Qualität, wirkt sehr Robust und Langlebig
Schnelle Lieferung, super Preis! Die Qualität der 32L Box ist ebenfalls super.
Die Bedienungsanleitung ist leider nicht in deutscher Sprache
Très bonne impression de la qualité du produit, cable très longue
It cuts the dies very well. I only used the machine 2 times and the plastic plates warp very badly. I turn them around, and it does not help. I would not buy this machine a second time.
Reçu rapidement et bien emballé.
Bon produit rapport qualité/prix.
Die Maschine hat mir die Arbeit erleichtert, müßte in meinem Haus für die Wärmepumpe groeße Löecher bohren, um die Verbindung von der Wärmepumpe zur Heizung herzustellen.
Email with the item I had been looking for showed up at the right time. Shipping time was great. Easy assembly instructions. Very nicely made.
It was an Easy order, with a quick delivery quick delivery. The box is a very good product
Products are as published and described. Shipping fast and well packaged,
Dear customer,
Thanks for your review.
If you meet any other questions, please contact us.
Your satisfaction would drive us to move on.
Best Regards,
Tanya
Buona la qualità prezzo ho acquistato un seggiolino montato senza nessun problema
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?


Dear Heiderose Forby,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team