Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Alles in bester Ordnung.Ware wiebeschrieben. Zügiger Versand.
War alles gut beschrieben
Preis hat gepasst
Und sehr praktisch
Sehr schnelle Lieferung
Den besten was ich je gekauft habe Preis Leistung ist super. Nur zum empfehlen
Würde immer wieder Vevor bestellen,schnell und unkompliziert und tolle Qualität
So far so good except for the flashing cutter was garbage, did not work as advertised. Head rotated and couldn't cut any sheet metal that wasn't flat.
Ordered this cable to hook my *******watts generator and the price was unbelievably lower than anyone I could find all over the net.I recommend this vendor for good pricing and fast delivery.
Used to remove the smell and a new pick up that I bought
Ran it for about four hours and let it sit over the weekend
Truck smells almost like new again
Not top of the line tools but they do what they are supposed to. Fast shipping too.
Parts I ordered were reasonably priced, arrived quickly and were as described. There was no damage as they were in very secure packaging.
J'ai fait une erreur sur l'adresse en oubliant une lettre. Donc pas de livraison. J'ai fait une correction mais pas de nouvelles
One of the few remaining lower cost paper cutters with a paper clamp attached to the blade.
Would have preferred an extra magnet paper guide to be included
Sorry to let you know that some washers & spring washers are missing from the package so i just bought my self
Dear Anaclito Balitao,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Quality product, good price, fast delivery! Would recommend!
Product arrived quickly, and it was exactly as described allowed me to get the job done in a very cost manner.
I have ordered several items, and the products are above average quality and a very attractive price. I wasn't expecting a lot out of a few items I purchased due to the price, but they were actually decent quality, dare I say great quality.
I can't say anything bad about my purchases. I would highly recommend.
Got exactly what I had expected and very quick delivery time!
Handrail very well built. The only issue was I had to run a tap through the threads as they weren't tapped very well
You chose to ship Purolator who does not deliver to this location. They have consigned the shipment to Canada Post (I believe) and I will have to travel to get my shipment.
Dear Scott Dudley,
We deeply apologize for any inconvenience caused.
Although the shipping process is outside our direct control, we remain dedicated to supporting you. We will conduct a review of the relevant parties involved in this logistics chain. We will also try to switch to another carrier to ensure that similar cases will not happen again. Thank you for drawing our attention to this case.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Answer: By email, they respond within 1 day. That said, they talk in circles, not adding any value to their support.
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?


Dear Roger Emond,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team