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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Tractor implement
December 6, 2024

Exceed my expectations. We'll made, fantastic price and fast shipping.

Date of experience: November 25, 2024
Kentucky
1 review
0 helpful votes
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Automatic Tumbler Press
December 6, 2024

This is my first purchase from before website and although I haven't got to try out the tumbler press that I ordered, I can say that shipping was on time and quick plus free with a minimum order. The tumbler press was nicely packaged as far as protection from damage and the press looks great. So far my experience has been nothing but positive with Vevor.

Date of experience: November 25, 2024
Missouri
1 review
0 helpful votes
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Great shopping experience
December 6, 2024

Ordered a milk cream separator and it was delivered in only two days. The product arrived in great condition and performed exactly as described on the website.

Date of experience: November 25, 2024
Texas
1 review
0 helpful votes
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Very good product and fast delivery
December 5, 2024

I accidentally found your product, I was going to buy PetraTools. I love the product and how sturdy it is.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Got a nice shelving unit.
December 5, 2024

It took a while to put together but the end result was very satisfactory. You should keep the useless
Hammer. It needs to be 10 times heavier to actually work.

Date of experience: November 25, 2024
Iowa
1 review
0 helpful votes
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Xmas gift
December 5, 2024

Quick delivery, haven't assembled yet, but appears all good

Date of experience: November 25, 2024
Indiana
1 review
0 helpful votes
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Purchased a drain auger
December 5, 2024

Having issues with the drains and decided to purchase a drain auger. Worked great. Wished I would have purchase one years ago.

Date of experience: November 24, 2024
Florida
1 review
0 helpful votes
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Great product
December 5, 2024

The cord protector covers were perfect for the placement. They were placed on the street in our community and stood up to the vehicular traffic. Definitely an A+ in our book.

Date of experience: November 24, 2024
Alabama
1 review
0 helpful votes
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EXTREMELY poor customer service.
December 4, 2024

Vevor macerator sewage pump. Quit working during the first week. Contacted vevor, was told to send photos. Sent photo of toilet bowl full of water. (I'm old and tech challenged so I had to get help to upload photos). Received no response. Initiated another chat. After some time received a note saying I had tripped a heat monitor. It would start working after it cooled down. By this time it had been cooling over two weeks. Initiated a 3rd chat received promise to resolve problem. No response in days.

Date of experience: November 24, 2024
Vevor .. — Vevor Rep
over a year old

Hello Oscar,

We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

We have successfully requested a reshipment for you as the solution in accordance with our commitment.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Virginia
2 reviews
0 helpful votes
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Great equipment and Quick shipping!
December 4, 2024

I have ordered several pieces of equipment to use in my product making business. I have saved money an gotten quality equipment.

Date of experience: November 24, 2024
Massachusetts
2 reviews
0 helpful votes
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Quality
December 4, 2024

The products they sell are good quality, not junk.
Very satisfy with their sonic shipping.

Date of experience: November 23, 2024
Arizona
1 review
0 helpful votes
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Have made several purchases from Vevor and all good with no issues. I recommend them if you find something you like.

Date of experience: November 23, 2024
Idaho
2 reviews
0 helpful votes
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Been buying from Vevor for some time now and haven't had a bad experience yet. I ordered a sausage stuffer on Tuesday and received it on Thursday. It seems like great quality. Once I use it, I will know.
Thank you Vevor.

Date of experience: November 23, 2024
Maine
1 review
0 helpful votes
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Timber claw
December 3, 2024

First time buying any thing from VEVOR. Very skeptical but purchased a log claw. Price was almost too good to be true. It was delivered a day early and works extremely well. It is easier with two people but works as designed.

Date of experience: November 23, 2024
Missouri
1 review
0 helpful votes
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Item very dissappointing. Defective.
December 3, 2024

Item is defective and has very poor user manual. Cannot get setup to use. So have wasted time and money!

Date of experience: November 23, 2024
Vevor .. — Vevor Rep
over a year old

Dear customer,

We deeply regret the unsatisfactory service you received previously. Customer feedback is of utmost importance to us, and we will swiftly relay your comments to the appropriate department for necessary improvements.

We have documented your information and would forward it to our product team for further improvement.

And we would like to work together to resolve the case to your satisfaction.
We sent an email to you. Could you please check your email box and reply back?

Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team

Texas
1 review
0 helpful votes
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Scaffold wheels
December 3, 2024

They were shipped very quickly and are a great product. They are a fraction of the cost of the same product in stores or other sites. Would recommend vevor to anyone!

Date of experience: November 23, 2024
Rhode Island
1 review
0 helpful votes
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Good delivery time and easy to order on line I'm planing to continue shopping on this platform

Date of experience: November 23, 2024
California
3 reviews
6 helpful votes
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I have purchased several products from Vevor and I have been please with the quality of each of them. So far, so good!

Date of experience: November 22, 2024
Montana
1 review
0 helpful votes
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Everything I have ordered has been the best tool I have purchased to get the job done. From wood working to steel fabrication to lawn care. As a small business owner of four different companies, I have been nothing but impressed by the quality and prices of everything I have purchased!
When ordering whatever I need to get the job none, I always look at the VEVOR app first to order!

Date of experience: November 21, 2024
Colorado
1 review
0 helpful votes
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Vevor purchase
December 1, 2024

Good selection; Good price; fast delivery, very satisfied.

Date of experience: November 21, 2024