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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Satisfied customer
December 29, 2023

Rug was a decent price and amazing quality. We love it and it fits our deck perfectly.

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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17 Liter Humidifier
December 29, 2023

It came quicker than expected. The fill nozzle is quite small but it can be filled more easily if you use a milk pitcher to transfer water from the pail to pour into the opening.
This type of humidifier takes distilled water, otherwise you'll need to purchase these little water purifiers separately and use 2 per month. If you don't use distilled or you don't use the filters, there will be white dust everywhere, every single day until you stop using tap water.
FYI, works great but you have to be prepared to spend a little bit extra to use it. The cheapest alternative is water purifiers.

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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Multi size button maker
December 28, 2023

My kid loves it. He's done a dozen small buttons so far, no problems that we can see.

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Vevor Automatic Heat Press
December 28, 2023

Have used it twice and settings are great right out of box. Look forward to really trying it out.

Date of experience: December 28, 2023
Australia
1 review
0 helpful votes
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Good value
December 28, 2023

Just what I was looking for works a treat arrived quickly

Date of experience: December 28, 2023
Australia
1 review
0 helpful votes
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Vevor Weather Station
December 28, 2023

Easy buying, super quick turnaround from purchasing to receiving, updates along the way, thanks:-)

Date of experience: December 28, 2023
California
1 review
0 helpful votes
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Pleased with Purchase
December 28, 2023

Delivered on time. No damages. Easy to install. The flexible vent included is not allowed in California. I had to get rigid vent.

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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Chainsaw manual sharpener
December 28, 2023

Delivered as guaranteed
Works well. Touched up my older chain and it cut better than when I do it freestyle.
Vevor has great products at good prices. Service is the best!
Am making up my next list today!

Date of experience: December 28, 2023
Georgia
1 review
0 helpful votes
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Great prices!
December 28, 2023

Very quick shipping and the web site is easy to use!

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
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Garage Floor Tiles
December 28, 2023

Couldn't be happier with the way the garage floor came out…extremely easy to install (use a scroll saw to cut tiles as needed)

Date of experience: December 28, 2023
Minnesota
1 review
0 helpful votes
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Christmas present
December 28, 2023

Unit purchased does not work. Talked to tech support and they are sending part...

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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8kw diesel heater
December 28, 2023

Was great,ordering was simple and delivery was very efficient

Date of experience: December 28, 2023
Australia
1 review
0 helpful votes
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Poor
January 26, 2024

Used the jack for the first time and the lifting mechanism (ratchet) bent and stopped engaging

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
Vevor .. Vevor Rep
over a year old

Hello Fred,

Hope you are well. We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Florida
1 review
0 helpful votes
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BUYER BEWARE!
January 26, 2024

TERRIBLE! I ordered a pair of FLOOD VENTS for my construction project. They sent me two plates of steel which DO NOT provide ventilation for water or air. Attempting to request return auth has been an exercise in bot hell. First they offered me 10% refund, then 20%, then 40%, each back-and-forth email taking a couple days. Clearly they are stalling and hoping that they can stretch it out beyond 30 days so that they just just ignore me. I WILL NOT GO AWAY! Many people seem to order products from them and have no problems, but the mark of quality of any company is not measured by reviews when there are no problems, but how they do when handling problems. These people could not possibly be worse. BUYER BEWARE! If you buy from VEVOR you'd better hope that there are no problems, because if there are, you will surely suffer. These are miserable, evil people to deal with.

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2023
Vevor .. Vevor Rep
over a year old

Hello pablo,

Sorry for that you take an unpleasant shopping experience on our site.
Your satisfaction is important to us, and we want to ensure that we do everything possible to resolve the issue.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Arkansas
1 review
0 helpful votes
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Great tumbler press
December 28, 2023

I use it for the first time and it worked great. Very easy to use. Setting the time and temperature is so easy to set.

Date of experience: December 28, 2023
New York
2 reviews
0 helpful votes
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Great proudct
December 28, 2023

Great product, reasonable price and fast shipping.

Date of experience: December 28, 2023
District of Columbia
1 review
0 helpful votes
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Great tool box
December 28, 2023

Quality construction. Fast shipping. Extremely happy.

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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Super le service de livraison la rapidité l emballage securitaire

Date of experience: December 28, 2023
Massachusetts
1 review
0 helpful votes
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Gutter Guards
December 28, 2023

I ordered the gutter guards for my gutters and they fit exactly as Vevor said they would. The box came with the guards and all the screws and the tool to install the screws, as Vevor advertised. I would recommend this product to anyone. Thanks, Doug

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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Very pleased
December 28, 2023

Arrived super quick.
Love the free shipping. Product is well built.

Date of experience: December 28, 2023