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Vevor

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Montana
2 reviews
0 helpful votes
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Smart cookie
January 13, 2024

Vevor products have always been good quality and reasonable in price.
Delivery was always fast. Will continue to order from Vevor.

Date of experience: January 13, 2024
Illinois
1 review
0 helpful votes
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Fantastic tools with great pricing
January 13, 2024

Awesome company to do business with, huge range of tools, rock bottom pricing and super fast shipping..

Date of experience: January 12, 2024
Mississippi
1 review
0 helpful votes
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Not universal fit
February 10, 2024

I purchased the Vevor motorcycle Jack to use on my 2018 Triumph Bonneville Bobber. The Jack with the roll around base is advertised to be 4.7" tall however, it measures 5" and won't fit under my bike. I have to use the Jack only to lift the bike and put it on a paddock stand first then let the Jack down and put it in the roll around base. I haven't been able to find a spot under my bike to lift it using the roll around dolly that didn't feel like the bike wouldn't fall off. The Jack will lift the bike okay, just can't use the roll around base. If I had it to do over I would have saved the extra $20.00 and just purchased the Jack alone.

Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2024
Vevor .. Vevor Rep
over a year old

Dear Tim,

Hope you are well. We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Texas
1 review
0 helpful votes
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Service is good
January 12, 2024

Service was good and on time. The products were delivered with no problems or breakage.

Date of experience: January 12, 2024
Washington
1 review
0 helpful votes
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Product arrived as ordered.
January 12, 2024

However, thankfully, I have an expert lath fan, as he had to make several adjustment so the lath would do it's work properly. The center set up, was 1/4 inch off, both moving parts were too tight and had to be corrected. However, after correcting what he found, he is very happy with the lath. We do believe, the finish lath, such as above, could be better. A lath that will not center, is not a good lath!

Date of experience: January 12, 2024
Iowa
1 review
0 helpful votes
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Couldn't find what I wanted for the thru wall exhaust in garage to expel the humidity in the winter when the snow melts off vehicles, with the controls I wanted. Ran across this one that did, so I don't have to configure controls, just got to mount in the sidewall of the garage. (when the weather permits)

Date of experience: January 12, 2024
Louisiana
1 review
0 helpful votes
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Kitchen appliances
January 12, 2024

Easy to order, delivery is perfect"."……………………….
………..

Date of experience: January 12, 2024
Pennsylvania
1 review
0 helpful votes
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It came. They dropped it off the door. I picked it up. That's what I ordered.

Date of experience: January 12, 2024
Wisconsin
1 review
0 helpful votes
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Vevor 3 ton jack
January 12, 2024

The vevor air jack was all it was advertised as. Only used it once so far. I have a 5000 lb dual axel boat that had a low tire. Pushed the jack under the axel and it quickly lifted the trailer up with no problem. Used to use a manual jack. Not anymore. Thus jack is awesome

Date of experience: January 12, 2024
New York
1 review
0 helpful votes
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Pole saw
January 12, 2024

Went to Amazon found a pole saw I wanted bought it, winter is here have not used it waiting for spring

Date of experience: January 12, 2024
Kansas
1 review
0 helpful votes
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Mike
January 12, 2024

Everything i have ordered has come quick delivery. Good quality.packaged well for transport.very pleased customer

Date of experience: January 12, 2024
Maine
1 review
0 helpful votes
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Everything came on time
January 12, 2024

Product work's great so far. Even showed up earlier than expected.

Date of experience: January 12, 2024
Idaho
2 reviews
0 helpful votes
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Cool beans
January 11, 2024

Cool beans cool beans cool beans cool beans cool...

Date of experience: January 11, 2024
Alabama
1 review
0 helpful votes
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Dissatisfied Customer
February 10, 2024

I usually do not make many complaints, however, this is an exception to the rule. I do sincerely hope that anybody that makes a purchase from Vevor has better luck than I. The museum I work in purchased a vinyl cutter with a 12 month warranty. After 6-7 months of use the machine stops responding. I have spent hours to troubleshoot the vinyl cutter, yet no good results. I contacted Vevor and they ask me to jump through all kinds of hoops. I followed their instructions, uploaded pictures and videos. They said they would send me a new mainboard. Yet, no mainboard ever came. The vinyl cutter still does not work. When I contact customer service, they just tell me to be very patient. It has been over a month and a half now. I guess they do not understand the speed of business. If I were running a sign shop, I would be out of business by now. Buyer Beware!

I am in the exhibit business, luckily, not the sign business anymore. Mandatory Disclaimer: These are my opinions and experiences and do not necessarily reflect those of The City of Birmingham.

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Vevor attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2024
Vevor .. Vevor Rep
over a year old

Dear Valued customer,

Hope you are well. We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Wisconsin
1 review
0 helpful votes
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Backup Camera
January 11, 2024

Ordering process was great. I was surprised & disappointed with the length of time it took to get the item delivered. It took almost 2 weeks. The item was for my son's Christmas present. It arrived about a week late for that. I haven't talked with my son lately so I'm not sure of his opinion about the product.

Date of experience: January 11, 2024
Nevada
2 reviews
3 helpful votes
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Vevor Is Great
January 11, 2024

Great place for tools, random supplies and stuff you couldn't find anywhere else. Excellent quality and very reasonable pricing. Free shipping on just about everything

Date of experience: January 11, 2024
Ohio
1 review
0 helpful votes
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Wonderful
January 11, 2024

I am very pleased with my purchase. Received it with no shipping charges and a swift delivery. Very, very good company to purchase from.

Date of experience: January 11, 2024
Texas
1 review
0 helpful votes
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Delivery is way to slow.
January 11, 2024

Shipping may be free but it is way to slow. %0 characters is to much for a review. Short and sweet.

Date of experience: January 11, 2024
New York
1 review
0 helpful votes
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Great Service
January 10, 2024

Item shipped relatively fast. Can't wait to get it going.

Date of experience: January 10, 2024
Maryland
1 review
0 helpful votes
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Easy and quick
January 10, 2024

Item was explained well and am very happy with my product and the item came in a timely manner.

Date of experience: January 10, 2024