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Vevor

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases.
Upgrading every space isnʼ t just a task, itʼ s a declaration of reinvention.
Upgrade with VEVOR.


vevor.com
Rancho Cucamonga, CA, United States
+282
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Retracting issue
September 1, 2025

The extension was easy and the ladder was solid while I was cleaning gutters. However, retracting the ladder was extremely difficult

Date of experience: August 22, 2025
Vevor .. Vevor Rep
7 months ago

Dear customer,
We received your review on Sitejabber.

We're very sorry to hear about the unpleasant experience you've had with us so far.

I am Now creating a follow-up ticket for you.

Our related colleague will get back to you as soon as possible.

Please free to contact us again if you have any questions.

Best regards,

Vevor Team

Minnesota
1 review
0 helpful votes
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Very happy
September 1, 2025

I like ordering from vevor. Good quality products at a fair price and shipped right to my door within a few days. Very satisfied. Thank you.

Date of experience: August 22, 2025
Iowa
1 review
0 helpful votes
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Superb products
August 29, 2025

I have two retractable hose units around my house, chainsaw for small tree jobs, and recently just received a 4 gallon sprayer. All these products are excellent for completing my lawn and yard jobs. Great quality and durable pieces to use for your home. Oh, I also have a lawn edger that gives my yard a straight edge and looks sharp in the neighborhood.

Date of experience: August 19, 2025
New York
1 review
0 helpful votes
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Gutter filters
August 29, 2025

Easy to order, fast shipment, good price, easy to install!

Date of experience: August 19, 2025
Minnesota
1 review
0 helpful votes
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Product showed up missing all the hardware needed to assemble. Returning needs approval, Still waiting on 3rd day now for resolution. Need this ASAP for a project and still no word. Other retailers have instant results

Date of experience: August 17, 2025
Vevor .. Vevor Rep
7 months ago

Dear Customer,

Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue.

We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates.

Thank you for your understanding and patience.

Sincerely,
Vevor

Ohio
1 review
0 helpful votes
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Never disappointed and fast shipping
August 26, 2025

Everything I've purchased has been exactly what I expected and was delivered super fast

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Very good delivery
August 25, 2025

On time and product was as advertised. Easy to order and great quality. I'd use again.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Happy
August 25, 2025

Great price at a great time on a long time on my tool bucket list item.
I am disabled and on a limited budget but still young at heart when it comes to great tools.

Date of experience: August 13, 2025
Illinois
1 review
0 helpful votes
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Great
August 23, 2025

Wonderful 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😃👍😃👍😃👍😃👍

Date of experience: August 13, 2025
South Dakota
1 review
0 helpful votes
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Satisfied customer
August 23, 2025

The order was shipped and received very quickly. The price ws reasonable.Because of price.

Date of experience: August 12, 2025
Washington
1 review
0 helpful votes
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Superb products at Great Value
August 21, 2025

Excellent product quality at a very good value price wise and very happy all around will recommend this website to all family and friends.

Date of experience: August 11, 2025
Texas
3 reviews
6 helpful votes
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Not realizing this was a vendor of all assorted junk I purchased a septic tank pump. It malfunctioned 1.5 years into a 2 year warranty causing my house to flood 3 times in one day and upwards of $100,000 damage in 5 rooms including floors and walls. I contacted them and the games were on. First, they denied the order, then denied the warranty time limit. I proved the so-called customer service wrong on all counts. The emails, pictures, and other documentation were submitted and what was returned was auto-scripted emails with no resolution. The first clue should've been that they're based in China. Think Temu. Cheap crap.

Date of experience: March 9, 2025
Vevor .. Vevor Rep
7 months ago

Dear customer,
I am sorry for the unpleasant experience.

Could you please share us more details, like your order number? So that we can better help you?

Thank you for your patience.

Best regards,
Vevor

Wisconsin
1 review
0 helpful votes
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Quick
August 17, 2025

Fast delivery, nice product I buy and use a lot of there stuff for the work I do

Date of experience: August 7, 2025
Florida
1 review
0 helpful votes
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Vevor charger
August 16, 2025

First time trying your product. So far happy with purchase.

Date of experience: August 6, 2025
Georgia
1 review
0 helpful votes
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Floor jacks
August 15, 2025

Fast shipping and just what I needed. Will definitely buy from again.

Date of experience: August 5, 2025
Wisconsin
1 review
0 helpful votes
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So smooth
August 1, 2025

They work great and are so smooth. Love it! Shipping was very quick and slick.

Date of experience: July 22, 2025
New York
2 reviews
6 helpful votes
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I am opening a restaurant, and I ordered a locked metal storage cabinet from Vevor. I am planning to use it to store liquor and other supplies. The cabinet came in a couple of days but it is missing a part. The cabinet cannot be assembled without the missing part which helps to support and hold the cabinet together. The part is labeled "G" in section 4 of their assembly instructions. The part has no possible use except as part of their cabinet. I have emailed them and messaged them several times. First, they asked me to send me my order number and photos of the parts I did receive. I complied with their request. Next, they told me the missing part might be attached to a different part, but I checked carefully and it is not. Now they tell me they are "investigating" Actually, they are just giving me a run-a-round. I paid more than $100 for this cabinet but it cannot be assembled. The cabinet is useless without the missing part. I am spending valuable time emailing and messaging back and forth. The missing part is labeled part "G" in their assembly instructions. They are making something simple into something difficult and frustrating. Just send me the missing part.

Date of experience: July 16, 2025
Vevor .. Vevor Rep
8 months ago

Dear customer,
I am sorry for your unpleasant experience.

We have already created a ticket for you and assigned you a colleague to follow your case.

Thank you for your patience.

Best regards,
Vevor

Illinois
1 review
0 helpful votes
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Air Jack 5 ton
July 28, 2025

Was looking for something to Jack and level parts of my home! Saw advertisement on FB! Looked compact and easy use for multiple things! Ordered! Came quickly and was exactly what I wanted

Date of experience: July 18, 2025
Louisiana
1 review
0 helpful votes
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Vevor 16 Gal fuel caddy
July 28, 2025

Ordered this caddy to move smaller amounts of fuel to my boat at a marina that doesn't sell fuel. It took a little bit longer than i expected but it was worth the wait It is easy to assemble but for the pump Party I solved this by duck taping pump temporarily to the tank to put the plate and screws in.

Date of experience: July 17, 2025
Florida
1 review
0 helpful votes
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It was a great experience
July 25, 2025

Good, good, good, good, good, good, good, good, good, good, good

Date of experience: July 15, 2025