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Vehiclehistory

3.9

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Vehiclehistory Reviews Summary

The company has garnered a mixed reputation, with customers praising the value and comprehensiveness of its vehicle history reports, often highlighting the ease of use and the depth of information provided. Many users appreciate the affordability and the prompt, personal customer support. However, significant concerns arise regarding billing practices, with reports of unauthorized charges and poor customer service when seeking refunds. This inconsistency in service delivery has led to frustration among customers, suggesting a need for improved transparency and support mechanisms to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12
value
12
shipping
4
quality
10

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Ken M.
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I use this site to help me evaluate cars I'm interested in purchasing. I got tired of paying other services anytime I wanted information about a car. Love the site!

Date of experience: August 1, 2017
Virginia
2 reviews
2 helpful votes
Follow Daniel S.
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I'm so glad I could get a vehicle report printed out for the car I was looking to buy instead of having to pay outrageous fees on various sites to gather the information i needed.
Thank you for the great work.

Date of experience: August 1, 2017
California
1 review
0 helpful votes
Follow Hanna W.
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I'm so glad I could get a vehicle report printed out for the car I was selling instead of having to pay $10-$40, which was what other sites charged.

Date of experience: July 31, 2017
Texas
1 review
0 helpful votes
Follow Manoj B.
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More than CARFAX
July 31, 2017

I liked the fact that Research.com provides details that you may not think of beyond the carfax when purchasing a car not to miss the fact that you don't have to shell out any $$. When you start the process you're usually forced to eliminate cars that sometimes don't come with a carfax report which I rather not or in some cases you pay for a carfax and then find out that the car does not have a clean title and that's money down the toilet drain. I'd certainly recommend Research.com when you're in the market for a car.

Date of experience: July 31, 2017
Georgia
1 review
0 helpful votes
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I recently learned of this site. It gave me a lot more information than other sites. I will definitely use it going forward when researching vehicles.

Date of experience: July 31, 2017
California
1 review
0 helpful votes
Follow Kathi A.
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This site is ideal for researching a car. You can choose whether you are looking for the best deal or by the exact car you are looking for. I will never use another car buying site again.

Babykitty

Date of experience: July 31, 2017
California
2 reviews
0 helpful votes
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Research.com is a great resource, for when looking to buy a used car. It has already unearthed one salvage car being sold as "clean", raised questions on a couple of others about the actual trim level, (VIN description didn't match, and raised questions about the seller's "one owner from new" claim, and the price is right:-) I also like that it is only limited in searches per day and not overall.
The last time I was car hunting I used one of the pay search engines and they tried to restrict my searches, claiming I was a dealer, when in reality I just like to be thorough!

Date of experience: July 30, 2017
Ohio
1 review
0 helpful votes
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5 Star
July 31, 2017

This site showed everything about the vehicle that I researched. The information was very helpful. Thank you.

Date of experience: July 30, 2017
New Mexico
1 review
0 helpful votes
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Great site
July 30, 2017

Great site to check vin numbers on vehicles. The results from this site has been most helpful. No doubt this is the place to come to do some research on vehicles before purchasing.

Date of experience: July 30, 2017
Texas
2 reviews
0 helpful votes
Follow James S.
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My wife's Infiniti just experienced catastrophic engine failure and we are looking to purchase an inexpensive cash car. We found a few we liked that seemed too good to be true. After researching more on the vin of the vehicles we found out why the deals seemed too good. There were a bunch of issues with the vehicle. I think this site just saved me $12,000. Thank you for the free, detailed report.

Date of experience: July 30, 2017
Illinois
1 review
0 helpful votes
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Very pleased with the results. A lot of information and very accurate. I will use this site in the future.

Date of experience: July 30, 2017
Oregon
1 review
0 helpful votes
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Great info
July 30, 2017

If you don't have a lot of cash to research the background history of every car you're interested in, this site will be invaluable for getting basic facts (and a lot more detail than you probably need). Be armed with information before bidding at auction! Plug the VIN in and here comes your three-page report!

Date of experience: July 30, 2017
New Jersey
1 review
0 helpful votes
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Good enough
July 30, 2017

Excellent site, marvelous job. It helps me to find the date when the car was sold on auction. I wish you provided with auction listing numbers, and also possibility to check for Canadian salvages.

Date of experience: July 29, 2017
New York
1 review
0 helpful votes
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Amazing website!
July 30, 2017

This site is better than carfax and is so easy to use! It is amazing! Love it! 10/10! Not only does it give information it is easy to read which when looking for a car is always nice to have!

Date of experience: July 29, 2017
Ohio
1 review
0 helpful votes
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Free CarFax
July 29, 2017

This is a great site that I use often when I'm looking for a car for myself or my family, an amazing service that gives all the info and is free! I would recommend this website to literally anyone who is looking for a car but is not willing to spend the extra money on the carfax subscription.

Date of experience: July 29, 2017
New Jersey
1 review
0 helpful votes
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I like this site as it gives me the car information required and a detailed information. This is really nice and 5 stars for this.

Date of experience: July 29, 2017
New York
1 review
0 helpful votes
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Had a good deal of info regarding recalls etc. We were able to make a decision about a purchase quickly.

Date of experience: July 29, 2017
Maryland
1 review
0 helpful votes
Follow Mohamed S.
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Great report!
July 29, 2017

This is great and gives complete records for free in seconds. This is great place to check before buying any car. I will recommend this.

Date of experience: July 29, 2017
Kentucky
2 reviews
0 helpful votes
Follow maheshkuma D.
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The report was totally free and had all the information we were looking for. And the navigation is also easy.

Date of experience: July 29, 2017
Arizona
1 review
0 helpful votes
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User friendly.
July 29, 2017

Fast, Free, very informative. Style of vehicle, make, model, engine info, vehicle sevice history. What more can you say and want. Outstanding really knocks you out.

Date of experience: July 29, 2017