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Vegas Gems

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Vegas Gems Reviews Summary

Vegas Gems has 84 customer reviews and ranks 7th in the Sports Betting category. Common review topics include customer service.

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Colorado
1 review
0 helpful votes
Follow Tirso F.
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Very poor Inconsistant service,
March 18, 2024
Updated review

I have been to the chat feature and had limited to zero response from the customer support team here. The support team will just up and leave me right in the middle of the conversation, or they just won't reply to my messages then I'll leave and come back and it says support resolved convo not true but ya used to be legit and prompt but now idk

Date of experience: March 18, 2024
The gaming experience is legit one of a kind
December 6, 2023
Previous review

So I've been to a lot of websites similar to these only they're not as prompt they're not as easy to communicate with you're not as kind but I can guarantee you one thing this is a very good gaming site to check out I've been only going through them today just discovered them and I'm actually excited to say it's a good platform lots of games and again like I said they're fast registrations fast that response customer service excellent thank you

Date of experience: December 6, 2023
New York
1 review
0 helpful votes
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Good game to play
March 14, 2024
Updated review

If you have the opportunity to play this game of life you need to appreciate every moment. So let's go get paid!

Date of experience: March 13, 2024
Great games
January 7, 2024
Previous review

I love these games and the money is unbelievable and and great blessings when you are in need, give it a try.

Date of experience: January 6, 2024
Oregon
1 review
0 helpful votes
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Amazing
February 8, 2024
Updated review

I love the games they are high end exitabke and full of bonuses I enjoy the promotions the customer service and the potential for winning

Date of experience: February 7, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Barbara, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!

Fabulous exciting games win much
January 5, 2024
Previous review

Great platforms nice customer service, exciting, engaging games fun filled times la la la la la la la la la

Date of experience: January 5, 2024
Texas
2 reviews
0 helpful votes
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Great honest site
February 5, 2024
Updated review

They have great Fast & friendly customer service! 😘😘😘 So many Platforms to Choose from & so many bonuses I recommend yall to join this platform And they Cash you out To I give them 5 Stars

Please Use My Referral Code: 576cce5f3b

Date of experience: February 2, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Tarika, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!

Great honest site
February 2, 2024
Previous review

They have fawt friendly customer service hot platform so many bonuses I recommend yall to join this platform I give them 5 stats

Date of experience: February 2, 2024
California
1 review
0 helpful votes
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Took a long time to get my ID verified
February 1, 2024

It took about ten times before I was able to sign up. Customer service was quick, but it needs to be updated.

Date of experience: February 1, 2024
Darren B. — Vegas Gems Rep
over a year old

Thank you for your review! We appreciate your feedback. Just a friendly reminder, ID details has to be clear to maintain the security of our accounts. Thanks!

California
1 review
0 helpful votes
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Amazing platform
January 21, 2024
Updated review

This is an amazing online casino that helps you keep your mind busy while you've been having a rough day

Date of experience: January 20, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Amanda, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!

Amazing platform
December 20, 2023
Previous review

This platform is very legit and very awesome I really Recommend others to try it out
What made my experience great is how they were able to grant me my sign up bonus as they said they would
They have many slots to chose from great customer service I urge everyone to try this company out asap

Date of experience: December 19, 2023
Georgia
1 review
0 helpful votes
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Vegas Gems
January 18, 2024

What a great game to play so don't miss out come in join the fun people and let's enjoy the fun and the prizes

Date of experience: January 18, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Kentrail, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at [email protected] with your website email and we would be happy to help you!

Florida
1 review
0 helpful votes
Follow Ohh W.
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New player
January 15, 2024

I haven't been able to fully get into it because for some reason it won't take my ID and I have submitted it over 10 times. It has never been this hard to get verified. I never went threw this much it's really don't make any sense.

Date of experience: January 15, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear customer, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at [email protected] with your website email and we would be happy to help you!

North Carolina
1 review
0 helpful votes
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No Scam zone 🚫
January 11, 2024
Updated review

Very amazing platform you don't have to worry about getting scammed here everything is on the website it's your money the staff will make sure you get it

Date of experience: January 10, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Dusty, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!

Friendly staff
December 15, 2023
Previous review

The staff was very respectful and helpful made sure I got the most out of my money very knowledgeable

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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It is ok. Could let you Winn more though.
January 7, 2024

It's a little leggy and graphics could be better.it needs more votality and it will be a good Plat form.

Date of experience: January 7, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Luke, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at [email protected] with your website email and we would be happy to help you!

California
1 review
0 helpful votes
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Waiting on sign up bonus
January 5, 2024

Offered sign up bonus and never received it, they offer free sign up bonus and it's not free you have to buy credits to receive bonus

Date of experience: January 5, 2024
Darren B. — Vegas Gems Rep
over a year old

Dear Javier, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at [email protected] with your website email and we would be happy to help you!

Missouri
1 review
0 helpful votes
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Absolute trash
December 28, 2023

Have had to submit for verification over 5 times and still no good, has been worst platform experience ever dealt with

Date of experience: December 28, 2023
Darren B. — Vegas Gems Rep
over a year old

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.
[email protected]

California
1 review
0 helpful votes
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Part 1 of maybe 3 reviews I
December 26, 2023

Part1 of maybe 3 reviews I submitted 3 supporting photos of my ID and selfie which all the are Uber clear and all three were denied my birthday was December 23rd and on the day my ID expired. Expired or not that is me and I submitted it the day before it was expired they are saying that none of my photos meet there criteria all unfairities aside I have not received my new License yet and being they took so long to review them they were now expired and of'curse they didn't tell me that was the reason but any intelligent person can read the small print or read between the lines so I'm pretty sure that is the reason I am still not verified

Date of experience: December 26, 2023
Darren B. — Vegas Gems Rep
over a year old

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.
[email protected]

Texas
1 review
0 helpful votes
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Great site
December 26, 2023

Just signed up, easy process and great ganevseltion can't wait to play more.hopefully redeeming a breeze too..

Date of experience: December 24, 2023
Darren B. — Vegas Gems Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Texas
1 review
0 helpful votes
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Grm
December 24, 2023

Great business good fast sign you want regret it I promise it takes as long as 5 min and then it's great to

Date of experience: December 24, 2023
Darren B. — Vegas Gems Rep
over a year old

We sincerely apologize for the less-than-ideal experience you encountered. We deeply regret any inconvenience caused and would like to swiftly address and resolve this issue for you. Please reach out to us at our support email, providing your website email, and we will do our utmost to assist you promptly. Your satisfaction is of utmost importance to us, and we appreciate the opportunity to make things right.

North Carolina
1 review
0 helpful votes
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Prompt and legit
December 5, 2023

Great platform. Legit. I've redeemed twice from free play on your sign up bonus. Friendly and very prompt and fast customer service.

Date of experience: December 4, 2023
Darren B. — Vegas Gems Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

California
1 review
0 helpful votes
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Love this site!
December 5, 2023

Easy to understand great graphics and great games! Love the customer service"s polite and helpful attitude

Date of experience: December 4, 2023
Darren B. — Vegas Gems Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Florida
1 review
0 helpful votes
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Great place to play!
December 5, 2023

It's one of the hottest places to play right now with the best onboarding promotions and bonuses, not to mention the quality and speed of customer service with great redeeming and deposit rules. Doesn't get much better than this ladies and gentlemen.

Date of experience: December 4, 2023
Darren B. — Vegas Gems Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Tennessee
1 review
0 helpful votes
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Awesome place to play
December 4, 2023

Very fast response customer service and alot of gaming platforms to play on.Easy site to operate and great

Date of experience: December 4, 2023
Darren B. — Vegas Gems Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

North Carolina
1 review
0 helpful votes
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Great choice for anyone looking
December 4, 2023

Vegasgems.games had very fast & friendly service. They offer many different ways for players to earn bonuses. Great platforms. Totally legit. I am definitely putting them in my top 3 places to play with.

Date of experience: December 3, 2023
Darren B. — Vegas Gems Rep
over a year old

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!