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ValleyVet

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ValleyVet Reviews Summary

Valley Vet has established a solid reputation for providing reliable products and excellent customer service, with many customers praising the quality of items and competitive pricing. Quick and efficient shipping, along with responsive customer support, enhances the overall shopping experience. However, some customers have expressed concerns regarding shipping delays and the need for timely orders, especially for critical medications. Despite these issues, the general sentiment reflects high levels of customer satisfaction, loyalty, and a willingness to recommend the company for its comprehensive selection and attentive service.

This summary is generated by AI, based on text from customer reviews

service
25
value
27
shipping
23
returns
9
quality
25

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Fantastic
October 17, 2017

Fast and accurate service. I will use your Pharmacy to order Vetoryl capsules for my dog from now on. I didn't wait for more than 7 days to receive my order.

Date of experience: October 16, 2017
Pennsylvania
1 review
0 helpful votes
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Heartworm medications
October 17, 2017

It was received very timely and the price is much better than I have gotten before. I will be placing my orders from now on with ValleyVet.

Date of experience: October 16, 2017
Florida
1 review
0 helpful votes
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We will use Valley Vet again. The service was good, they took care of getting the prescription. We received our items very quickly.

Date of experience: October 16, 2017
California
1 review
0 helpful votes
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Whenever I purchase from valley vet I know my product will come within the advertised time frame. The product I ordered was very cost effective and worked as it should have.

Date of experience: October 16, 2017
California
1 review
0 helpful votes
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Thank you! The order was easy to make, once my letters was approved for the brander, the hard part was waiting. It is awesome sturdy equipment.

Date of experience: October 16, 2017
Vermont
1 review
0 helpful votes
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Love This Company
October 17, 2017

They are very reliable. Very fast shippers. Would highly recommend them. I have used valley vet several months now for my cats prescription and will continue to use them in the future.

Date of experience: October 16, 2017
Washington
1 review
0 helpful votes
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Fast. Cheap. Good.
October 17, 2017

Valley Vet delivers what I need when I want it. Fast, reliable, competitive pricing, good selection.

Date of experience: October 16, 2017
Arizona
1 review
0 helpful votes
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Very pleased. Thanks
October 17, 2017

Excellent service in time of arrival of products. Very easy online service. Product explain well, reviews where good. Waiting on giving second fose.

Date of experience: October 16, 2017
Texas
1 review
0 helpful votes
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Thank you for such fast service and great products! I am a repeat customer. I am always happy with your service.

Date of experience: October 16, 2017
Kansas
1 review
0 helpful votes
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You can always rely on Valley Vet for the best pet, equine and people products around. They have a great selection, super prices and super fast shipping! Thank you!

Date of experience: October 16, 2017
Georgia
1 review
0 helpful votes
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Cheap meds
October 17, 2017

Great quality. Fast service. Vet wanted to charge 291. Valley vet costs me $95. Happy mom. Healthy pup.

Date of experience: October 16, 2017
New Jersey
1 review
0 helpful votes
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Great
October 17, 2017

My item arrived within the time stated and quick service. I would highly recommend and use this company again.

Date of experience: October 16, 2017
Texas
1 review
0 helpful votes
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Thumbs up
October 17, 2017

Excellent service. Everyone I spoke with was courteous and professional! From customer service to pharmacy department, was treated very well

Date of experience: October 16, 2017
Colorado
1 review
0 helpful votes
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I have been using Valley Vet for years and they will always be my go to place to shop for my horses. They have everything you would ever need at competitive prices and their service is superb! Plus free shipping. How could it be any better than that?!

Date of experience: October 16, 2017
Oregon
1 review
0 helpful votes
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I love ordering from Valley Vet for all my horses needs!
Great service, great products and great deals always!

Date of experience: October 16, 2017
Washington
1 review
0 helpful votes
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Great Service
October 17, 2017

We ordered 25 vaccines for dogs. Arrived quickly and dry ice was still partially frozen.
I make a point of following up with our local postal people when it is to arrive as they tend to hold on to things until it's convenient to them to deliver even though they are to be delivered in 24 hours. I tmight help if in large letters on the package it said
Something like. VACCINES. 24 HOUR DELIVERY. Linda H., Humane Society, WA.

Date of experience: October 16, 2017
California
1 review
0 helpful votes
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I had ordered two Kensington fly sheets which, unbeknownst to me when I ordered, where drop-shipped from Kensington. I decided not to keep them, and even though the Valley Vet return policy says drop-shipped items might not be returnable, Valley Vet took them back. I've ordered from Valley Vet quite a few times over the years, and have never been disappointed with their service.

Having said this, customers who purchase OTC veterinary products such as Seresto flea collars, Frontline, or Cheristin should know that, with the exception of Bayer, no manufacturer of veterinary products normally sold through veterinarians sells directly to Valley Vet or any other online source. They sell only to veterinarians. But there is nothing to stop unscrupulous veterinarians from buying large quantities and re-selling it to online shops. The term for this is "diversion." Some manufacturers like Elanco put tracking codes in the cartons and will cut off sales to veterinarians caught diverting product, but most don't bother. But they will not stand by diverted products. If you purchase a diverted product online in order to beat the price charged by your veterinarian, and you have any kind of a problem with the product, you're on your own. As for purchasing FDA-approved drugs requiring a prescription, Valley Vet is accredited by the National Association of Boards of Pharmacy, which you should look for when purchased prescription drugs online, but unless your veterinarian does not carry a particular drug, you still might be better off purchasing directly from your veterinarian, especially drugs like insulin that require refrigeration.

Date of experience: October 15, 2017
Colorado
1 review
0 helpful votes
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Jakes wire tighteners
October 16, 2017

Came fast and worked great saved a lot of time thanks Ill be getting more of them as needed I still have a lot of fencing to do and lots of trees along the line so Im sure Ill need more they dont kink the wire and can tighten them again if needed

Date of experience: October 15, 2017
California
1 review
0 helpful votes
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Great service!
October 14, 2017

Very speedy and efficient service! Glad to order from Valley Vet! Like the quality of all the products! Thanks!

Date of experience: October 14, 2017
Arizona
1 review
0 helpful votes
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I only order my 13mwz's from Valley Vet. Great pricing and quick delivery. I have been doing this for years and have turned several of my co-workers on to you too.

Date of experience: October 13, 2017

From the business

Valley Vet Supply offers pet supplies, dog supplies, horse supplies, horse tack and farm supplies. Free Shipping on Qualifying Orders.


valleyvet.com
Founded in 1985
Marysville, KS, United States