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ValleyVet

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ValleyVet Reviews Summary

Valley Vet has established a solid reputation for providing reliable products and excellent customer service, with many customers praising the quality of items and competitive pricing. Quick and efficient shipping, along with responsive customer support, enhances the overall shopping experience. However, some customers have expressed concerns regarding shipping delays and the need for timely orders, especially for critical medications. Despite these issues, the general sentiment reflects high levels of customer satisfaction, loyalty, and a willingness to recommend the company for its comprehensive selection and attentive service.

This summary is generated by AI, based on text from customer reviews

service
25
value
27
shipping
23
returns
9
quality
25

We monitor reviews for authenticity

Debi T.
Washington
1 review
0 helpful votes
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Great prices
October 31, 2017

Valley Vet has been reliable in delivering the prescriptions for my dogs. It is easy to order and quick to arrive and far less expensive than purchasing the meds from my vet.

Date of experience: October 30, 2017
Michigan
8 reviews
14 helpful votes
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I have been buying from Valley Vet Supply for a number of years now and have always found them to be prompt at filling the order (only took 6 days to arrive on most recent). I don't recall ever having a serious problem with either the ordering process or any of the products, but it does concern me that some people obviously have and claim that VV didn't stand behind the product.

Date of experience: October 30, 2017
Texas
1 review
0 helpful votes
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Easy to place order!
October 30, 2017

Great people to work with. Always fast and easy in receiving merchandise.
I will continue to order from them in the future. I've never had a negative experience with them.

Date of experience: October 30, 2017
Alabama
1 review
0 helpful votes
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Good price and quality
October 30, 2017

Shipping was good. You get what you pay for in quality, so i knew what i was getting and it will do the job. Will probably order from valley vet again.

Date of experience: October 30, 2017
Nebraska
1 review
0 helpful votes
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Best quality ever
October 30, 2017

My pups love them... great price and quality. Will order again... delivered and shipped on time, packaging was great

Date of experience: October 30, 2017
Pennsylvania
1 review
0 helpful votes
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So far my horse is doing well with STP. I am expecting good results. I received the STZ within a week after ordering it.

Date of experience: October 29, 2017
California
1 review
0 helpful votes
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I only found out where my package was by writing to you, as UPS never left me a notice. Thank you for your help and follow-up.

Date of experience: October 29, 2017
Maryland
2 reviews
1 helpful vote
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Great price
October 30, 2017

I bought 2 bottles of Cosequin for cats. It was a great price and very fast delivery. Your company always has the best deals Thanks!

Date of experience: October 29, 2017
Massachusetts
1 review
0 helpful votes
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Thank you
October 30, 2017

Thank you for your excellent service and prices. Your telephone staff are very knowledgeable and well trained, and your service is quick. Additionally, the online prices are very competitive. Will use Valley Vet again.

Date of experience: October 29, 2017
Indiana
1 review
0 helpful votes
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Large variety of top products at the best prices. Easy to navigate website. Quick and usually free shipping.

Date of experience: October 29, 2017
Texas
1 review
0 helpful votes
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Always a pleasure!
October 30, 2017

Valley Vet never lets me down. Another smooth and speedy transaction. Great prices, great customer service... what more could you want?

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
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Always Helpful
October 30, 2017

When ordering medications for my 3 dogs the staff is efficient and helpful obtaining orders from our veterinarian. Delivery is fast.

Date of experience: October 28, 2017
California
1 review
0 helpful votes
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Great service
October 30, 2017

I've been shopping with Valley Vet for a couple of years now and always gotten the best price and great service.
Thank you!

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
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Thank you
October 30, 2017

Very polite, professional, and quick. I had initially placed an order for ground delivery and wasn't able to change my order in time to upgrade to overnight shipping. They went above and beyond to help me place a new overnight order and then intercept the previous order with a refund to help me out.

Date of experience: October 28, 2017
Washington
1 review
0 helpful votes
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Great service
October 30, 2017

Even though my first bottle arrived broken they handled it quickly and had me a new one in no time. Customer service was very helpful and efficient.

Date of experience: October 28, 2017
South Carolina
1 review
0 helpful votes
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Valley Vet makes online ordering easy and service is fast. Their prices are the best value and I can depend upon them to get it right the first time.

Date of experience: October 27, 2017
Wisconsin
1 review
0 helpful votes
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Pleased
October 28, 2017

Pleased with how quickly the item shipped. Arrived far sooner than its estimated time. Will not hesitate to order from them again

Date of experience: October 27, 2017
Alabama
1 review
0 helpful votes
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I needed some pain med for my dog, but needed maintenance amounts which I could not afford from my vet. Valley vet had what I needed at an affordable price

Date of experience: October 27, 2017
Nebraska
1 review
0 helpful votes
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I place multiple orders with Valley Vet throughout the year, and I've always received a great price for good quality merchandise that's packed well and received quickly.

Date of experience: October 27, 2017
Arizona
1 review
0 helpful votes
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Order placed
October 27, 2017

Recieved, on time and was just fine. Don't like doing these reviews. Can I please request that they be stopped?

Date of experience: October 27, 2017

From the business

Valley Vet Supply offers pet supplies, dog supplies, horse supplies, horse tack and farm supplies. Free Shipping on Qualifying Orders.


valleyvet.com
Founded in 1985
Marysville, KS, United States