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ValleyVet

4.7

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ValleyVet Reviews Summary

Valley Vet has established a solid reputation for providing reliable products and excellent customer service, with many customers praising the quality of items and competitive pricing. Quick and efficient shipping, along with responsive customer support, enhances the overall shopping experience. However, some customers have expressed concerns regarding shipping delays and the need for timely orders, especially for critical medications. Despite these issues, the general sentiment reflects high levels of customer satisfaction, loyalty, and a willingness to recommend the company for its comprehensive selection and attentive service.

This summary is generated by AI, based on text from customer reviews

service
25
value
27
shipping
23
returns
9
quality
25

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Great purchase
January 10, 2023

The purchase was fair priced, I received the product in a fair time.

Date of experience: January 10, 2023
South Carolina
1 review
0 helpful votes
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Awesome Cat House
January 10, 2023

My husband said this was worth every penny! He put it together in minutes. The alley cat tried to move in that night but our stray cat wasn't having it. She moved to the new house and put him out to her old house. WE LOVE THIS HOUSE!

Date of experience: January 9, 2023
California
1 review
0 helpful votes
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Bottle is in great shape
January 9, 2023

Was extremely impressed by the wrapping and time they took to insure the glass bottle made it safe! I have used this product before and it worked well!

Date of experience: January 9, 2023
Minnesota
1 review
0 helpful votes
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Ivermectin order
January 9, 2023

I ordered 10 tubes of 1.87% paste. I would like to see prices under $6 again per tube. Thanks

Date of experience: January 9, 2023
Minnesota
1 review
0 helpful votes
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My daughter needed a rope for her Western Equestrian Studies program in college. I originally ordered from Rods, but they didn't have it in stick. I tried Valley Vet Supply and my daughter had the rope in just a few days. Thank you.

Date of experience: September 9, 2022
Wyoming
1 review
0 helpful votes
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Birthday boots
August 26, 2022

I ordered these boots for my grandson's birthday. From the selection to ordering to shipping/delivery the entire process went off without a hitch! The item was exactly as advertised, the price was the lowest I found anywhere, and were delivered within days of my placing my order. Definitely will shop ValleyVet again!

Date of experience: August 25, 2022
Tennessee
1 review
0 helpful votes
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Fantastic Vendor
August 12, 2022

These folks are super fast and professional. The website is super easy to use and clearly identifies when something is out of stock. Definitely recommend!

Date of experience: August 11, 2022
Texas
1 review
0 helpful votes
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Leave you hanging
August 27, 2021

Purchased some meds. Waited and heard nothing nor seen any notifications. So attempted to call and their mail box was full( Non-Professional). So notified Paypal. They Refunded immediatly and offered no apologies or explanation.

Date of experience: August 27, 2021
Virginia
1 review
0 helpful votes
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They sell defective syrInges! BE CAREFUL ITS CAN STUCK IN YOUR DOG SKIN! ON THE PHONE SHE TOLD ME THEY HAVE 30 DAYS RETURN POLICY! HOW DO YOU WANT ME TO TRY ALL 4 BOXES WITH SYRINGES FOR 30 DAYS?

Date of experience: April 24, 2021
Arizona
1 review
0 helpful votes
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Genuinely kind
December 13, 2020

Our dog made an ugly turn during the middle of the night. I was able to schedule them online with great ease. Dr. Ishak communicated everything that would happen and prepared us for what to expect. He was so very kind, considerate and respectful. Putting down a pet is terribly hard and painful but Valley vet made it as painless as possible for all parties involved.
I can not express my gratitude and appreciation adequately. We are beyond words. Thank you.

Date of experience: December 12, 2020
Florida
3 reviews
9 helpful votes
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Great store
July 17, 2020

Wonderful store! They were very knowledgeable about dogs and their food needs. I highly recommend this store for all your doggie needs. Mine are happily chewing on their bones as we speak

Date of experience: July 16, 2020
Arkansas
1 review
10 helpful votes
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Did order Ichon by them from the website 500 mg - 5ml for $26.49. Find out today at was just 100 mg - 5ml. Did call, just to find out, from the lady of the friendly way, that at is 5ml. LOL nice to get screwed. Bad, Bad, that was a big scam.
The first Pic. Is out the packaging and the second is my order print out.

Date of experience: June 4, 2020
New York
1 review
6 helpful votes
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My 14 year cat was attacked by an unknown animal. Called Valley Vet as they were listed as emergency vet by on my regular vets voicemail,
Excellent service from the person that answered the phone to vet techs and Dr. that treated my cat.
Very through, kind and caring. Could not have been any better under the circumstances.
Thank you!

Date of experience: March 8, 2020
Philippines
1 review
0 helpful votes
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Great customer service
December 4, 2019

Great customer service. Shipping is always on time.It was super easy to order and they arrived very fast! I am completely satisfied with ValleyVet.

Date of experience: December 3, 2019
Caitlin O.
Georgia
1 review
15 helpful votes
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RUDE CUSTOMER SERVICE
November 12, 2019

I have had nothing but great things to say about this company/website until this morning. After not receiving a product I waited an extended amount of time until calling to figure out what happened. I even got an email from valley vet asking for delivery confirmation. I got a notification from the tracking saying the package would be delayed and then never updated after that. No package came... so I called hoping they would have some answers as to what happened to the package. The lady I spoke with from customer service was the rudest customer service representative I have ever spoken with. She told me, "I thought" a package was not delivered, well I wouldn't be calling if it had? I cannot believe someone like her is working as a customer service rep. Before hanging up all she said was, "bye." She was extremely condescending the entire length of the phone call. This one phone call has me reconsidering where I am purchasing my medications. Very disappointed!

Date of experience: November 12, 2019
Mississippi
2 reviews
7 helpful votes
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Worst shipping EVER!
February 4, 2019

Paid for 1 day shipping, almost 60 dollars, after 6 days of not receiving the package I contacted them and they refused to refund me shipping charges so I refused the order and they lost a customer, as I will NEVER order from them again.

Date of experience: February 4, 2019
GB
1 review
0 helpful votes
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Fast shipping
November 12, 2018

Great and affordable prices, great customer service, fast shipping. I will be ordering from them again!

Date of experience: November 10, 2018
Italy
1 review
0 helpful votes
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Shipping is good.
September 20, 2018

Super easy! I believe we got our order within two days. Good delivery! Good price! Easy to use. Shipping is always on time.

Date of experience: September 20, 2018
Pennsylvania
1 review
2 helpful votes
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Valley Vet has been an affordable option for my dog's medication, and they have incredibly good customer service. When there was a miscommunication about the delivery of my product, they were kind enough to overnight it so my dog would not miss her pills!

Date of experience: June 13, 2018
North Carolina
1 review
10 helpful votes
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Do NOT do business with these people. If you have ever noticed on their website, they will post an image of a supposedly available item. They even go so far as to say they have as many as 20 of that item. They will take your money VERY QUICKLY and THEN come back and tell you that they must try to get the item from another supplier. In short, they are NOT in possession of the image they are selling. BUYER BEWARE! They will take your money and leave you with zilch.

Date of experience: April 19, 2018

From the business

Valley Vet Supply offers pet supplies, dog supplies, horse supplies, horse tack and farm supplies. Free Shipping on Qualifying Orders.


valleyvet.com
Founded in 1985
Marysville, KS, United States