Utsav FashionReviews 2,082

This outfit fitted me perfectly and it was just as pictured. Excellent service and fast delivery.

The outfit is very well made. Lovely spring flowers. Really is nice

I am very happy with my order, it is beautiful both for color and material. The fit is 100% accurate with was a pleasant surprise. Ordering online was not very intuitive, while it asked about my size before submitting the transaction, I received two emails asking about my size. I was concerned there was information missing despite multiple communications. And the delivery time was not entirely clear which is understandable given it involved international transit.
Lastly a bit unprofessional to subscribe my email to newsletter without asking me and very difficult process to unsubscribe.

Not the right size I am disappointed a little, no room to make it lose either 😯.

Utsav fashion has the best most polite and courteous customer service of all the online Indian clothing websites. The Salwer Kameez I purchased is exactly as it is advertised. Very nice soft crepe material and beautiful print. My only concern is the Salwer online shows a style with handkerchief hem. They failed to create this style. The Salwer they sent me is a loose V shape palazzo pant. It is not a flattering look at all.

It was easy to shop and prompt delivery. I received the product exactly as the picture online. I liked the Saree very much. It's beautiful.

Have ordered from other websites based in India before, and they handled the customs fees, so I never had to pay any additional charges. However, with this order, I had to pay both customs fees and FedEx Clearance Service Fees. Because of this, I don't think I will be ordering from Utsav again. Thank you.

The site was easy to navigate and the saree came as beautiful as it was shown on the website. Had many compliments which made me very happy with the purchase.

SPTA******* - received product is nothing like the picture shown
Also some of the sizes supplied are saying the size ordered but are small make or something
Not happy at all

Though overall customer service was efficient and quick to respond, I can't say the same for the product received. I submitted my measurement for slim shoulder sleeve (the sleeveless sleeve's width) but received the normal width for the sleeveless sleeve instead. The broad sleeve width not only makes the armhole tighter and uncomfortable, but it also ruins the whole overall look as it looks nothing like the picture - I have to send it for alteration in my country which cost me extra time and money. The saree in the picture looks regal but the one I received looks coarse and not as fluid as pictured.

A bit confusing when it comes to checkout as it caused me some panic when I keep getting redirected to 'paypal' page when I select to pay with credit card. Only after chatting on live chat with your agent did she clarify that I have to pay with my credit card through PayPal.

Easy to shop, good quality and lots of options to choose from.

I am very happy with my purchase and your product is very nice.