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US Global Tech

3.9

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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 2nd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Mary T.
1 review
0 helpful votes
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I think I spoke to several techs, one being Marc, the others's names I don't know. All were very patient because I was woken from a sleep and a little slow. All the techs were very nice and it appears that my computer is running normal again.

Date of experience: December 28, 2018
Joey T.
4 reviews
0 helpful votes
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I'm so happy that they were able to help me protect my computer, it had been infected by malware, it's working so nice now. I liked how they encouraged me that they were able to fix it. Couldn't be happier.

Date of experience: December 27, 2018
Charlotte I.
17 reviews
0 helpful votes
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I was referred to USGlobalTech from Norton Security
December 28, 2018

I was referred to USGlobalTech from Norton Security. My tech was very helpful in finding several problems I didn't know I had, and did not have the skill to remove. He was very helpful, polite and patient.

Date of experience: December 27, 2018
villard X.
1 review
0 helpful votes
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Very professional
December 27, 2018

Very professional

Date of experience: December 27, 2018
Ralph H.
14 reviews
0 helpful votes
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Melanie Greene was extremely helpful and courteous The computer clean up successful. Marked improvement!

Date of experience: December 27, 2018
Vaughn W.
2 reviews
0 helpful votes
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I am very satisfied with the work to get the norton programs working. Thanks for the follow up.

Date of experience: December 26, 2018
Carol M.
1 review
0 helpful votes
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Dan is excellent at what he does
December 27, 2018

Dan is excellent at what he does. We are very, very satisfied with his work in our behalf.

Date of experience: December 26, 2018
Gabriel R.
12 reviews
0 helpful votes
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The tech was courteous, professional, thorough and explained everything pertaining to the problem with the printer. Service was quick and hassle free. Dan is a credit to this company.

Date of experience: December 26, 2018
shelly H.
1 review
0 helpful votes
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Everything went well if there a problem i will call you.

Date of experience: December 25, 2018
Tom E.
18 reviews
0 helpful votes
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As stated earlier, both Christine and Mary did great job on this Christmas day. Solved a myriad of problems this old man would never thought existed! Spent about 4 hours and were chipper the whole time.

Date of experience: December 25, 2018
Joan D.
1 review
0 helpful votes
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Excellent customer relations experience
December 25, 2018

Excellent customer relations experience. The two technicians very efficient and knowlegable.

Since during the holiday season and in particular Christmas day, very gracious and efficient and well done.

Both computers now equipped with the Panda Dom Global Dome installed and Tech work complete.

Thank you and Merry Christmas.

Date of experience: December 25, 2018
Robert Z.
19 reviews
0 helpful votes
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Overall good
December 24, 2018

Overall good. A little disconcerting having someone I don't know working on my computer. You should work on some way to increase a customer's comfort level and trust.

Cai was good but a little hard to communicate with--had to repeat myself and ask for clarification several times.

Lost my Firefox bookmarks which will take me awhile to recreate.

Date of experience: December 24, 2018
Joel M.
8 reviews
0 helpful votes
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Great joband thanks for being professional
December 24, 2018

Great joband thanks for being professional

Date of experience: December 23, 2018
Nancy O.
1 review
0 helpful votes
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The computer was slow with a lot of popups
December 23, 2018

The computer was slow with a lot of popups. I called about not being able to make a wireless connection to my printer. That was also fixed and it was all done in less than 2 hours

Date of experience: December 23, 2018
Alfonso H.
1 review
0 helpful votes
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Patrick is a great person and knows a lot!
December 23, 2018

Patrick is a great person and knows a lot! He is a real wizard.

Date of experience: December 22, 2018
JM A.
4 reviews
0 helpful votes
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USGlobalTech.com was very helpful, prompt, and appeared to sufficiently address my concern(s).

Date of experience: December 22, 2018
Gary P.
1 review
0 helpful votes
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Refreshingly excellent!
December 23, 2018

Refreshingly excellent!

Date of experience: December 22, 2018
Judith B.
15 reviews
0 helpful votes
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...
December 23, 2018

Date of experience: December 22, 2018
Al O.
5 reviews
0 helpful votes
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Though it took a longer time than initially suggested, the outcome was more than satisfactory. I look forward to a continued good relationship during the covered time period of this contract. The technician was courteous and helpful throughout the process.

Date of experience: December 22, 2018
Lois M.
4 reviews
0 helpful votes
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I had called Trend Micro to determine if my virus protection software was up to date. When I called the toll-free number that came up, I was connected to your representative Zarina, who then took control of my computer and updated it so that it should run much more efficiently. Thank you for such a knowledgeable and helpful technician. I could not have done it on my own with the limited technical experience I have.

Date of experience: December 21, 2018

From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States