UserTestingReviews 148

Alright, so I've been a tester for 2-3 years now. I've only recently been leaving it open all day and taking lots of tests. I don't know how much longer I'll continue- for the exact reasons everyone has listed... it's game over once you get a few 1 stars, taking your payments, and rarely qualifying for tests. Lately I've been laughing- some of the test qualifications will ask something like 'Do you work in Protein Research, Bio-scientist, Physicist, etc?" LOL! I can promise you anyone in a high paying STEM career isn't going to be taking online tests for $10. Lots of these tests want big baller professionals. Your best bet is to give your best guesses on the qualifications. But let's be clear- get used to seeing 'Sorry, unfortunately you did not qualify."

Next topic- besides not qualifying, it's only a matter of time before your one stars and payment rejection begin piling up. I'm a good tester and thoroughly spend time going over their entire site, always give them 15-20+ minutes. I've gotten 3 one star ratings for petty reasons and 2 payment rejections.

That's almost like slavery and blind robbery. You DO NOT take 20 minutes of my time for free. As independent contractors, we will always get the boot, as a contractor the company values the client over you any day! These clients do not give a rat's a** about rating 1 star and stealing payment for any dumb reason... they are probably sitting in a cushy office in another reality from us stay at home moms, disabled barely getting by, and unemployed people just trying to earn a few bucks on the internet.

I also was told I would receive a bonus for certain longer tests that take over 25 minutes, these tests indicated that. Think I ever saw one bonus? Nope!

Last thing - usertesting customer service takes quite awhile to respond to emails. Sometimes it's next day, but usually 3-6 days.

Did not want this to be a rant, but taking our payment based on client's petty opinion is very wrong. If they feel the need to ruin the tester's ability to ever get tests by rating 1 star, so be it, but usertesting should not allow payment reversal.

I signed up excited hoping to make a few bucks. Few is right. Passed the initial test easily and thought it was fun. For the "try out test", it showed many tests to choose from. I chose a five minute test that paid 3 bucks. I submitted and they said I was accepted about three days later. I went back on and got my first real test right away. For 10 bucks. Again, I was excited. Took it happily and then saw I had to wait until it was approved, that took a whole week. Finally I was on and ready to go. A couple qualifying umm surveys popped up and I didn't qualify. That was a bit over a week ago. I got paid for my other two and made 13 dollars... (in two weeks)
While I think it's a great idea, theres nothing to do but wait with it open so you hear the ding when something becomes available. Unfortunately hard to qualify for anything.
Ill keep trying for a few more weeks but so far ehh. My three stars are for how quickly I got paid for the two things I was able to do.
6/6/16 update= I was able to do another test yesterday so two tests since May 31st. I did up it a star, to four now because it is a good site. My reasoning being... it's fun to do the tests, IF you can get one. The qualifications are very specific but companies are paying for the service so I get that. I'm only doing laptop tests, phone and iPad aren't options for me. The biggest thing... if you are trying to make a living at home, this isn't going to be it. That was my biggest mistake signing up. With realizing this, it's a good site. I signed up to a handful of other testing sites and Usertesting is the only one I've got tests for. At all. I'd try it out if you have time to leave the tab open for hours on end. If not, this site may not he for you. I've made 33 bucks in I believe three weeks. Ah well. It's something. (In under two hours total)

I worked as a user tester for this site. Being a user tester entails waiting for a test you qualify for, then spending your precious time testing a website for them. Not long ago I qualified to take a test. A test where you had to be a teacher in order to qualify. Luckily I'm a teacher who spends time outside of my home country (u.s. A) in order to teach in Guatemala. They are very racist. Upon learning that I volunteer my skills in a third world country they decided they would not pay me for the test I performed. They also insulted my intelligence because I do not teach in the u.s.a.