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From the business
US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.
US Birth Certificates Reviews Summary
The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.
This summary is generated by AI, based on text from customer reviews
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Only complaint is that it shouldn't cost so much. Other than that, it's no problem knowing the correct information on a valid person, me.
I received excellent and efficient assistance with a last minute emergency. I was extremely impressed with the professionalism of every staff member I had contact with. Great work.
Hello,
We truly value your feedback. Rest assured, your document is being processed swiftly. If you have additional questions, contact us here: https://www.usbirthcertificates.com/contact-us.
Best regards,
USBirthCertificates Team
Fast, efficient, helpful in emergency situation.
I did not realize how much it would cost and was something I could do myself. Just happened to accidentally land on the site.
Hello,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.
Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.
Kind regards,
USBirthCertificates Team
Yyyg xxxxxx bvvv free yyyyy uuuu dads aaaa kkoowrt
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
Very easy to order online and verify who i was. Ordered 2 different certificates and they arrived on the same day.
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
Hello,
We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us
We are here to help and improve.
Sincerely,
USBirthCertificates Team
Hello,
We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.
Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
Sincerely,
USBirthCertificates Team
Much faster than I had expected. Ordered it on Wednesday and received it on the following Monday. Very nice work. I
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
I have ordered my son's birth certificate in the past and it was much easier.
Having to pay twice and get forms notarized on top of it was not explained very well.
Hello,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.
Our aim is to offer a transparent service that ensures a smooth certificate request process. We regret any difficulties you faced in contacting us and appreciate your feedback.
Please provide us with your contact information so that we can personally address your concerns and assist you accordingly.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
Sincerely,
USBirthCertificates Team
That's a quite a charge to print a piece of paper
Good, need to get a copy of my birth certificate to update my drivers license with a star for air travel.
Hello,
Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.
Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.
Best regards,
USBirthCertificates Team
All you get is a filled in form to send in. Much more expensive than going to the county.
Hello,
We understand that when it comes to important documents like birth certificates, trust and transparency are essential.
US Birth Certificates is a legitimate private service that helps individuals prepare and submit their birth certificate replacement requests. We are not affiliated with any government agency, and the official record is always issued by the corresponding state’s vital records office.
Our role is to simplify the process by providing step by step guidance, document verification, and customer support to help avoid common mistakes that could delay the request.
If you ever have questions about your order or need clarification about how the process works, our support team is always available to help.
Sincerely,
Team US Birth Certificates
I am beginning to suspect that this company is a scam. We have contacted the numbers on the website to no avail and emails. The order was placed on October 14,2025 and today is March 2,2026. I lost my money paid them $224.50 plus they keep billing me $9 for succeeding months for whatever reasons that I was able to stop payment through my bank. This is probably another scam that looks legitimate.
Hello Mila,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely, Cami
USBirthCertificates.com Team"
Thank you so much for making it easy for us here in another country.
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
I was mislead to believe they would be filing my request for me, making the cost worth it. Instead, I received a poorly filled out PDF (half the fields were cut off and unreadable) with erroneous instructions for sending it in myself — I found out that NY state requires a court order along with the request if I am the child of the person on record. None of that was included in the instructions supplied to me with my order.
A waste of my time and money!
Hello,
We understand that when it comes to important documents like birth certificates, trust and transparency are essential.
US Birth Certificates is a legitimate private service that helps individuals prepare and submit their birth certificate replacement requests. We are not affiliated with any government agency, and the official record is always issued by the corresponding state’s vital records office.
Our role is to simplify the process by providing step by step guidance, document verification, and customer support to help avoid common mistakes that could delay the request.
If you ever have questions about your order or need clarification about how the process works, our support team is always available to help.
Sincerely,
Team US Birth Certificates
I received several messages asking if I got it before I did. This was very concerning for me. I finally got it today, over a week later.
Hello,
We sincerely appreciate your feedback. At USBirthCertificates.com, we are committed to providing exceptional customer service and are always looking for ways to improve.
We regret that your experience did not meet your expectations and we value your feedback. Your comments help us identify areas where we can improve and we pledge to take them into consideration to provide you with even better service in the future.
We appreciate your time and feedback. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Sincerely,
USBirthCertificates Team
Need death certificate for Marguerite Dukes and they want my birth Certificate … I am the Son of deceased Marguerite Dukes… don't have birth certificate but could send my social security card. John Terry Dukes.
Hello,
Thank you for your rating. We are finalizing your order and appreciate your patience. For updates, please visit: https://www.usbirthcertificates.com/contact-us.
Best regards,
USBirthCertificates Team
Paid for premium service which was supposed to expedite my request. According to the website, 4-6 weeks. After 8 weeks I checked the status. Now the expected delivery date changed to 5-7 weeks. Finally received after multiple emails and calls but took 10 weeks! (Applied 12/18/25, received 2/21/26) This resulted in changing my travel dates and was a very stressful experience.
Hello,
We sincerely appreciate your feedback. At USBirthCertificates.com, we are committed to providing exceptional customer service and are always looking for ways to improve.
We regret that your experience did not meet your expectations and we value your feedback. Your comments help us identify areas where we can improve and we pledge to take them into consideration to provide you with even better service in the future.
We appreciate your time and feedback. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Sincerely,
USBirthCertificates Team
I paid you 84 dollars to fill out a form and then have to send it in with the fee. If i had known I would have just gone to the County clerks office and paid a minimal fee. Bait and switch, people, bait and switch. It's like those people that claim to get you a passport but it's this exact same scam to a T. I suppose you do those as well.
Hello,
We understand that when it comes to important documents like birth certificates, trust and transparency are essential.
US Birth Certificates is a legitimate private service that helps individuals prepare and submit their birth certificate replacement requests. We are not affiliated with any government agency, and the official record is always issued by the corresponding state’s vital records office.
Our role is to simplify the process by providing step by step guidance, document verification, and customer support to help avoid common mistakes that could delay the request.
If you ever have questions about your order or need clarification about how the process works, our support team is always available to help.
Sincerely,
Team US Birth Certificates
As long as you know all the information requested, it was very easy to order.
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
Was able to find my data to validate my information I submitted, quick and easy
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
Good validation and integrity quick and easy to use
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your positive review, although we note that you have some concerns. We value your feedback. Please contact us so we can address your concerns here: https://www.usbirthcertificates.com/contact-us
We are committed to improving your experience.
Sincerely, (CS)
USBirthCertificates Team