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Urbanspoon has a rating of 3.4 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Urbanspoon ranks 1st among Restaurant Reservations sites.
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In contrast to its competitors, the site offers very little additional info and few features, such as FAQs or a more detailed “about us” page.
I live in Melbourne, Australia and have found numerous and varied reviews of local eateries and restaurants, even local takeaways, to be mostly accurate. I haven't used it outside Melbourne yet. I use this site via an iPhone App mostly and find it very user friendly. Reviews are sometimes very positive or very negative. As there are usually several to many reviews, it is relatively easy to pick the very positives (owners friends) and very negative (owners competitors/grumpy old men) from reviews by legitimate diners. Apple Store iPhone Apps user reviews would deliver a similar level of information reliability. Interface is easy to use. Just the sort of Website that being connected to the web is useful for. There are alternative/numerous eating location sites that are less effective. I like the user input concept even with its inherent limitations. Travel sites eg Trip Advisor carry info on eating but this site is better.
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