UPrintingReviews 312

Terrible experience. I ordered both side black colors 2" x 3.5" Plastic Business Cards for my business.
Once I opened the box, I am in shock. Cards are scratched, printing signs, damaged plastic. There are printing marks on cards (not a small marks, disturbing marks btw)
So, I contacted customer service (provided them photos of cards), they said they will response within 2 days. Nothing, no response. I contacted again, they said 2 days again, no response.
Finally, they want me to ship back to cards to them. Meantime. Once I ask refund, they offer to print them again.
So at this point, I realized that they dont have "quality check" before ship cards and they have terrible customer service.
Why did they not check the cards before shipping? And waste my days?
Well, I, personally, had bad taste in my mouth with them. Not recommend Uprinting.

I love the stickers that I bought. Great price and works perfectly for our need. Quick turn around as well. What more can you ask for.

Very happy with the order I placed. The only issue is that it did not have a hole for the hang tag which was probably my fault when I ordered the tag. I have remedied with with a hole punch and I would absolutely order again,

My business cards are of such a high quality, I believe they stand out from other business cards people may receive.

First time using website here. I found it rather not user friendly. I placed an order, was impressed with time for the most part on receiving order to shipping and delivery. What upset me was I stated I wanted the background color removed from my logo I was having printed, so I could put it on my wall in my business. So, since the goal is a wall decal, I clicked on wall decal to create. No where did it say wall decals couldn't be clear. This company has poor communication skills, as they could have reached out and clarified my order before processing. Instead they want to offer me under $10 off on something I spent over $80 for it to be incorrect. Vista print has better customer service. Vista print actually takes pride in their work and reimburses if it's not 100% correct. After I looked up the reviews to uprinting, I realize I'm not alone on believing that you have poor customer service. Make things right by either guaranteeing your work, reimbursing when you do not meet the standards of your customers, etc... make it right!

I had a quick last minute job which did not allow enough time for a proof. The job was perfect and we were able to pick up locally through an affiliate printer. Thank you Uprinting!

We had a slew of products that we needed to get, and UPrinting really came through for us. The print quality really exceeded our expectations, and has helped us maintain a professional presentation. I am a huge fan of the online design tool. It made it so easy to create our new notepads from scratch. The tool also made it incredibly easy to upload and incorporate our new logo into our products.

I ordered these stickers to help promote our agency in the community and add polish to our client intake paperwork packet. They are good quality and arrived on time.

Very poor service provided. My black hang tags were printed on white card and the colors were flaking off. The letters on the thank you cards were misaligned. The worst was there is no accountability. These should not have been sent to me.

Friendly and professional experience when ordering our Cape Cod Cannabis glossy stickers! They came out great and exactly how we ordered them with PMS color matching, size, quality etc. Fast turnaround time as well. Will order again.

Ordered customer invoices for our electrical contracting company. Quality of product was great and product was delivered promptly and price was reasonable. Only thing I was not happy with was my fault, I should have paid more attention to the font size on my husband's name, phone number and email info. I wish I had made it larger. But again that was my fault.

I ordered giclee printings for my tiny, new business. There were three paintings in total. The first two, colors were off a bit, but the paintings had been stretched so that my work was part of the canvas side and not the front. One is not too bad. The other was a basket of flowers: the entire top row is covering the top frame and is not visible...it is half of the flowers!

The third printing was 2 x 3 feet. When I photographed it, I did so outside in its frame. When they printed the giclees, there were pieces of black ink that were ill-shapen on the front of the painting! (The ten copies, of the third, were $120+ apiece. The cost of shipping the three was at least $560.)

So now I have to make up for a $3000 "investment".

They are unwilling to make this right and I feel compelled to prevent someone else from incurring such a loss.

I ordered memorial bookmarks for my father's memorial. They turned out absolutely perfect. We had a little snafu at order but the team worked hard to correct and I am 200% satisfied.

There are a ton of printing places on line, I was trying to save a few pennies and get a faster turnaround time and found uprinting. My stickers came without a way to peel them like others with a cut on the back for an easy peel-off. The paper stuck to the sticker so they would not peel and they creased when you tried to peel them so they looked bad when you finally got most of the paper off. They could not be saved or used. I called the customer service line and was disappointed in the customer service I was told 2 days for a rep to get back to you and let you know if they would replace them or refund you or neither. No, I am sorry, no help just a canned answer that this is policy. I learned my lesson, and I am waiting for a return call. I am sure I am out the stickers and money.