Uplift DeskReviews 561

I've had my Uplift desk for over 4 years at this point and have no issues with it, it works great and is very sturdy. I've had to contact customer support twice, and both times they were very punctual and helpful. The first issue was a very small part that I lost and asked if they could provide me a replacement. I worked with a CSA named Steven Bostic who was extremely prompt in helping me find the part and having it shipped to my house. I was pretty impressed with this because the part is very minor and inexpensive, yet they prioritized my request in a timely fashion.

The second was due to a faulty desk leg that wasn't moving my desk up properly. They sent me a new one and my issue was fixed within 1 week. That replacement has been going strong for 4 years now.

Overall, very happy with my purchase and I regularly suggest others consider their products.

I paid $320 for full installation of desk and components. Desk came in early August whereas monitor arms were delayed again and again, eventually delivered in November. I had to install the desk in the time being since it was in 3 large boxes taking up a lot of my living space. When arms finally arrived, Uplift was going to charge me another $175 to install them, claiming I shouldn't have installed the desk if I was still waiting for the arms. I found that to be disingenuous considering that it took another three months for the monitor arms to arrive and I would have had three huge boxes cluttering my living space all that time. They would only refund $30 (less than 10%) of the installation cost. I regret not having sent the whole kit and kaboodle back when the incomplete delivery arrived in August. Will never buy from Uplift again. Buyer beware.

Hi, I had a small issue with a desk (pilot error...) and couldn't figure out how to solve problem. Contacted Upliftdesk tech support and "Will" was super pleasant, quick, and found the solution. Simple quick, and pleasant. What else can you ask for (over and above using a fabulous motorized standing desk)! Thanks

Timothy Flowler, a customer service representative for Uplift took a great deal of time to reslove my issue which dealt with a lost key to a file cabinet I previously pruchased from the company. It was a pleasure to work with, was very knowlegable, and worked to get the key shipped to me today. I was very pleased with the entire exchange.

I've been looking at standing desks for some time and decided to ger the Uplift 60" wide version. It is amazing!

We had a small issue with shipping which was quickly reaolved by their wonderful customer service team (Thanks Samantha!).

Special thanks to UpLift desk whose ergonomic products create healthy work environments. I would also like to thank Marianne Nissim. Marianne provided an intermediate solution for a custom order, allowing team members to start work ahead of schedule. We are very happy with our choice to purchase from UpLift Desk and look forward to working with Marianne again in the future.

Dan Scarboro - Code Grail

You are getting the best in office desks with Uplift. And this isn't just about the quality of the desk and its accessories, the customer service and delivery of the product are also excellent. I ordered my desk and within a few days, my desk was shipped. Unfortunately, my desk was slightly damaged during delivery, but a quick email to customer support (Thank you Harper!) and Uplift was ready to credit me. I wish more consumer companies were like Uplift! Looking forward to making my next purchase with them.

William Clark really helped me get my order squared away correctly and was instrumental on my path to better ergonomics and a more functional workflow at home!

In working through the process of ordering an UPLIFT Desk, Avalon M. Was of great assistance today - helped me customize my desk and choose all my options, then got me a discount at the end as well! Plus free shipping and only 3-5 days until I get my new desk!

I have had my eye on an Uplift desk for a few years, and finally came to a point where it became necessary to get one. I had some questions about my desk and needed help with shipping and received EXCELLENT customer service. Incredibly prompt response, actively helped me to get the best deal and ensure that my order is processed smoothly. If you are lucky enough to get Harper, be self assured you are in great hands!

Avalon was the support person who helped me and she was FAST, positive and so knowledgeable about the Uplift products, and very personable. She is the perfect example of how a customer service rep should operate. Thank you for going above and beyond, it resulted in a sale!

The purchase of my uplift L-shaped desk was a breeze thanks to Marianne Nissim.
Excelente costumer service.
Silvia V. de Peralta

We visited the store and placed an order on hold there after seeing/touching product. We went home, did some research, made some adjustments and sent those over to update the quote. The response was fast and purchasing was very easy.

The only (minor) issue was that the parts arrived in 2 shipments across 3 days and online status wasn't clear if/when they would show up.

Setup was super easy!

Great product, amazing service, fast, knowledgeable and kind. ISam C. In customer service took great care in answering my questions and taking care of updating my order. I will recommend Uplift Desk to my friends and colleagues.

Marianne was my customer service rep when my desk arrived damaged and I did not see within the 30 day return time due to travel. She was very understanding and helpful, and got the necessary approvals to ship me another part quickly! I appreciate her timeliness and promptness.

I received my desktop broken with a huge crack down the middle of the wood, and I called in the morning and got Marianne. She was extremely sweet and sympathetic to my situation and had a brand new desktop shipped to me within an hour of us talking. She handled this upsetting situation perfectly and it's because of her I will be a returning customer to uplift.

I have been helped by Samantha Cobb from UPLIFT. I received my desk as promised with a bit of delay by Fedex. UPLIFT communications were amazing and kept me in the loop on delivery date and time. I love my desk and really enjoy using it. I highly recommend it.

The most important thing to me was the service that I have received from Samantha. It is very hard to put my satisfaction about the service in wording. I have never seen anybody so responsive and polite as Samantha. She is extremely responsive and really is there to help and keep customers happy and help them as much as she can. People like Samantha, are a great asset to any company like UPLIFT and I will be back to UPLIFT for future orders because of her.

Thank you Samantha for your amazing service. UPLIFT should be proud of having you onboard. You are amazing.

Kind regards,
Amir