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I regret for not reading the reviews before ordering internet service from upc. Their service, system, etc. are beyond terrible. A1 is also disaster. Something that could be done in one appointment, they needed a lifetime to settle. Previously agreed appointment was cancelled abruptly although i already received a confirmation sms. One month has passed and I dunno how much longer do I have to wait until there is actually internet connection in my house. Clap hands for their super slow service and inefficiencies.