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United ThreadReviews 1,967

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

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value
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quality
1

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2,924 reviews

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Linda S.
5 reviews
0 helpful votes
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Found all the colors I needed
August 26, 2017

Found all the colors I needed. Had some trouble getting the order to go but customer service quickly told me what I was missing and it went so easy when I fixed that.

Date of experience: August 25, 2017
Ginger E.
1 review
0 helpful votes
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Your site is easy to navigate
August 25, 2017

Your site is easy to navigate. It saves me time. I like that. Thx!

Date of experience: August 25, 2017
Luke W.
2 reviews
0 helpful votes
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Good company took the time to call me and ask if my order could wait until it was fulfilled I appreciated it.

Date of experience: August 25, 2017
Innovative s.
1 review
0 helpful votes
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I prefer Isacord thread for my embroidery so I was excited to be able to stock up with larger spools of my favorite colors. The price I received was far better than any other place I shopped. Thanks for great service, too.

Date of experience: August 24, 2017
Anne S.
1 review
0 helpful votes
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Your website is a little difficult to use
August 25, 2017

Your website is a little difficult to use. I knew the numbers of the Isacord I wanted but it was not made clear which number I should put in the quick order form. I put the thread numbers and that didn't work. I scrolled through all the threads adding them to my cart 1 at a time and the going back and forth from page to cart was cumbersome. I love Isacord thread, though, and I love the sale prices. Thank you!

Date of experience: August 24, 2017
Ann M.
1 review
0 helpful votes
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No problems
August 25, 2017

No problems

Date of experience: August 24, 2017
Janis E.
1 review
0 helpful votes
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I got one spool that wasn't Madeira that should have been. I'm not sure if I selected wrong thing on my phone or wrong item was shipped. I intended for it to be all Madeira thread.

Date of experience: August 24, 2017
Linda E.
1 review
0 helpful votes
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I asked for help in choosing some thread colors and the support staff was very helpful and friendly.

Date of experience: August 24, 2017
Shannon B.
1 review
0 helpful votes
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Love the Madeira Poly neon thread!
August 24, 2017

Love the Madeira Poly neon thread! Shopped here before and will continue to. Love your website! I only wish that the shipping was cheaper. A lot of my embroidery friends won't pay this much shipping charges.
Thank You
Shannon Bishop

Date of experience: August 23, 2017
Nadine A.
1 review
0 helpful votes
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Hopefully your product delivery is as great as the ease of using your website. Delivery was great but I never received an email notifying me the shipment went out.

Date of experience: August 22, 2017
Alice G.
1 review
0 helpful votes
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Efficient and professional
August 22, 2017

Efficient and professional. Order arrived sooner than expected. Very pleased.

Date of experience: August 22, 2017
dot b.
1 review
0 helpful votes
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Quick ad easy
August 22, 2017

Quick ad easy

Date of experience: August 22, 2017
Lisa A.
1 review
0 helpful votes
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Dont need to go to cart everytime you click add to cart on thread.

Date of experience: August 21, 2017
Trudie M.
1 review
0 helpful votes
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Received in good time frame and are like I needed.

Date of experience: August 21, 2017
PJ C.
1 review
0 helpful votes
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Best prices around!
August 20, 2017

Best prices around!

Date of experience: August 20, 2017
shannon p.
1 review
0 helpful votes
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Good selection
August 20, 2017

Good selection

Date of experience: August 20, 2017
Vicky H.
1 review
0 helpful votes
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Excellent prices Prompt shipping and delivery
August 19, 2017

Excellent prices Prompt shipping and delivery.

Date of experience: August 19, 2017
PATRICIA H.
1 review
0 helpful votes
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Initially I felt the shipping charges were a little high but upon inspection, I see postal rates could also be used
So the shipping cost was very reasonable and I LOVE my thread!

Date of experience: August 18, 2017
Jeanne X.
1 review
0 helpful votes
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I would like to go back to the thread area instead of the larger spool option.

Date of experience: August 18, 2017
Nancy A.
2 reviews
0 helpful votes
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Super prices!
August 18, 2017

Super prices!

Date of experience: August 18, 2017