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United Thread

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1

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2,924 reviews

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Dominga B.
1 review
0 helpful votes
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Always good experience
May 8, 2019

Always good experience.

Date of experience: May 7, 2019
Reggie B.
1 review
0 helpful votes
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My #1 place to go for Maderia thread
May 7, 2019

My #1 place to go for Maderia thread.

Date of experience: May 7, 2019
Beth D.
1 review
0 helpful votes
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Good job!
May 7, 2019

Good job!

Date of experience: May 7, 2019
Patricia H.
1 review
0 helpful votes
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Ease of shopping
May 5, 2019

Ease of shopping

Date of experience: May 5, 2019
Becca T.
1 review
0 helpful votes
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Always a good experience
May 3, 2019

Always a good experience

Date of experience: May 3, 2019
Michele C.
2 reviews
0 helpful votes
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Had want I wanted for a very good price
May 3, 2019

Had want I wanted for a very good price.

Date of experience: May 2, 2019
Denise P.
1 review
0 helpful votes
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I have did get shorted on one order and you were quick in getting it to me. I have only ordered three times and have been very satisfied with your products and service so far. Hope to keep buying from you.

Date of experience: May 2, 2019
Kiki S.
1 review
0 helpful votes
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Fantastic customer service and fast shipping! My order is correct every time!

Date of experience: May 1, 2019
Sherrie K.
1 review
0 helpful votes
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Easy to use website
May 1, 2019

Easy to use website. Shipping is prompt.

Date of experience: May 1, 2019
Mona E.
1 review
0 helpful votes
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GREAT!
April 30, 2019

GREAT!

Date of experience: April 30, 2019
Mary M.
1 review
0 helpful votes
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Fabulous as always
April 30, 2019

Fabulous as always

Date of experience: April 30, 2019
Sharon S.
3 reviews
0 helpful votes
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Easy website to use
April 29, 2019

Easy website to use. Quick shipping. Great prices.

Date of experience: April 29, 2019
jb N.
1 review
0 helpful votes
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Order was correct and received on time and in good condition - as always.

Date of experience: April 28, 2019
Penne P.
1 review
0 helpful votes
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Very quick and efficient
April 27, 2019

Very quick and efficient

Date of experience: April 27, 2019
Mitch W.
1 review
0 helpful votes
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I had requested to return a box of backing I ordered incorrectly and you responded but I could not find an attachment for the RA. What do I need to do return the backing?

Date of experience: April 25, 2019
Lisa A.
1 review
0 helpful votes
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Just wish replacement had been overnighted since it wasn't my fault.

Date of experience: April 23, 2019
Brenda H.
1 review
0 helpful votes
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Great shopping experience!
April 23, 2019

Great shopping experience! I have used United Threads for years and will continue for my embroidery needs.

Date of experience: April 23, 2019
Frank O.
1 review
0 helpful votes
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The shipping was free, but it was also SLOW...
April 22, 2019

The shipping was free, but it was also SLOW...

Date of experience: April 22, 2019
anna s.
1 review
0 helpful votes
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Great
April 22, 2019

Great

Date of experience: April 22, 2019
Dawn S.
1 review
0 helpful votes
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Excellent to buy from
April 19, 2019

Excellent to buy from.

Date of experience: April 19, 2019