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United Thread

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1

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2,924 reviews

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Eileen F.
1 review
0 helpful votes
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Great website and they have everything I need
February 16, 2020

Great website and they have everything I need. Customer service is fantastic. I really appreciated the email telling me my order was on the way. Also, how quickly I received my threads. Excellent company.

Date of experience: February 15, 2020
Robin H.
1 review
0 helpful votes
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Great!
February 16, 2020

Great!

Date of experience: February 15, 2020
Marylou I.
1 review
0 helpful votes
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I bought a mighty hoop
February 16, 2020

I bought a mighty hoop. I liked the free shipping for first time order. Only thing is that it took some time to get shipped. When I called I was told that they were waiting for to come from where they get it. They were very nice on the phone. So only thing maybe let people know when an order is delayed. Otherwise happy with my hoop and will order again.

Date of experience: February 15, 2020
BRUCE L.
1 review
0 helpful votes
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The service was excellent
February 15, 2020

The service was excellent. They met all my needs.

Date of experience: February 15, 2020
Wendy F.
1 review
0 helpful votes
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Easy though I didn't understand how to do the quick order form. Now I got it is super easy and very convenient.

Date of experience: February 15, 2020
Betsy M.
1 review
0 helpful votes
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Great prices and fast delivery
February 15, 2020

Great prices and fast delivery.

Date of experience: February 15, 2020
maylinn g.
1 review
0 helpful votes
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Excellent quick delivery
February 15, 2020

Excellent quick delivery. Super Happy

Date of experience: February 15, 2020
MADLYN M.
1 review
0 helpful votes
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I received every spool I ordered in a timely fashion! Wonderful pricing too! Thank you very much!

Date of experience: February 12, 2020
victor v.
1 review
0 helpful votes
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1st time ordering and it was simple to use fast..
February 12, 2020

1st time ordering and it was simple to use fast..

Date of experience: February 11, 2020
Ann S.
1 review
0 helpful votes
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Fast delivery
February 12, 2020

Fast delivery.

Date of experience: February 11, 2020
Gladys C.
1 review
0 helpful votes
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Excellent service
February 12, 2020

Excellent service,

Date of experience: February 11, 2020
Tricia H.
1 review
0 helpful votes
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Excellent service
February 11, 2020

Excellent service. Order held up be cause of a backorder, but somehow your e-mail asking what I wanted to do never came through. (I check my junk mail every day.) This caused a huge delay for my business, but when I called it was shipped immediately. Thank you.

Date of experience: February 11, 2020
Arlinda J.
1 review
0 helpful votes
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I ordered thread and it came as promised
February 11, 2020

I ordered thread and it came as promised.

Date of experience: February 11, 2020
Myriam F.
1 review
0 helpful votes
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I frequently shop at United Thread and it's always a great experience. They have very good customer service.

Date of experience: February 10, 2020
Patricia C.
1 review
0 helpful votes
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It was a good experience
February 10, 2020

It was a good experience.

Date of experience: February 10, 2020
Chris B.
1 review
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Good
February 10, 2020

Good

Date of experience: February 10, 2020
Dale W.
1 review
0 helpful votes
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Great prices, items well packaged and shipped promptly.

Date of experience: February 10, 2020
Janet P.
1 review
0 helpful votes
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Thread dont have names
February 10, 2020

Thread dont have names

Date of experience: February 9, 2020
Jose L.
1 review
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I found them very easy to deal with and delivery was perfect an on time.

Date of experience: February 8, 2020
Joanne M.
1 review
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I order and get my supplies quickly and the price
February 9, 2020

I order and get my supplies quickly and the price

Date of experience: February 8, 2020