Unique Avenue

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Reviews

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3.3
Reviews 12
5 Stars
58%
4 Stars
8%
3 Stars
0%
2 Stars
0%
1 Star
33%

GB
1 review
0 helpful votes
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No initials in the slippers purchased
November 8, 2024

Not happy with this company no confirmation email no initials on my slippers I have no proof of purchase just payment going through

Date of experience: November 8, 2024
GB
1 review
0 helpful votes
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Personalised beach bag
May 26, 2021

I purchased a canvas personalised bag and it is great quality. I can't wait to use it on my next holiday as it is big enough for a beach bag!

Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Excellent service
December 5, 2020

Such a good company.

I purchased a personalised item without checking the how many days it would take for delivery and my order would not have arrived in time for my holiday. Unique avenue went above and beyond when I email to ensure it was with me on time.

Such good service and quality goods, most definitely will be ordering again.

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Loved my pyjamas
November 10, 2020

The personalised pyjamas I ordered are amazing quality! Fast delivery too. I will be ordering more colours.

Date of experience: November 9, 2020

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GB
1 review
0 helpful votes
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Swimwear
October 24, 2020

I ordered a bikini and swimsuit on express delivery which is 1-2 days and it arrives within two days. Impressed with the swimwear!

Date of experience: October 23, 2020
GB
1 review
0 helpful votes
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Personalised pyjamas, great!
September 23, 2020

The personalised pyjamas I received from unique avenue are great! The quality is amazing. I will be ordering again in different colours.

Date of experience: September 23, 2020
GB
1 review
0 helpful votes
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Love my pyjamas!
September 11, 2020

I ordered personalised pyjamas which are amazing quality! Good customer service too, will order more in the future.

Date of experience: September 11, 2020
GB
1 review
0 helpful votes
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Late delivery and faulty goods
August 18, 2020

Ordered personalized bag took 3 weeks to arrive after lots of excuses on why it hadn't arrived, it was for my daughters 30th birthday she was so happy to get it after 3 days of use the letters started falling off which was upsetting for her, so I got a refund and sent it back would NEVER order from them again, I also paid extra for next day delivery they offered 20 %discount for the delay but when they refunded me that was deducted of the refund, not a good way to run a business

Date of experience: August 18, 2020
GB
1 review
0 helpful votes
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Great customer service
May 11, 2020

Ordered personalised pyjamas arrived before delivery due date and just as expected, highly recommend

Date of experience: May 11, 2020
GB
1 review
4 helpful votes
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Ordered personalised pyjamas for my mums birthday, paid extra for next day delivery and after chasing three days later I got a snotty reply saying it would take 2 weeks plus my next day delivery! No apology at all just I'll cancel the order if you're not happy' which didn't give me much faith! Over a month later and I'm STILL waiting!

Date of experience: March 5, 2020
GB
1 review
0 helpful votes
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Amazing service!
April 22, 2016

I ordered a swimsuit from this website and it arrived within 3 working days, really good quality. Can't wait to order more!

Date of experience: April 22, 2016
GB
1 review
6 helpful votes
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DO NOT USE THIS COMPANY
April 22, 2016

Awful company. Placed an order, paid not next day delivery... didn't even get a conformation email. Checked on-line and was not shipped the next day. Emailed to ask why, didn't get a reply for 2 days then they finally came back to me saying the item was not in stock so I asked them to cancel that one item and send the rest... they didn't reply again. Sent another email no reply. Sent another email and asked for it all to be cancelled. Didn't reply for a day then said they could... but on the same day the said it had been shipped! Just a joke from start to finish. Not worth the hassle! They are extremely rude too!

Date of experience: April 22, 2016