Unique Vintage
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Looking for vintage-inspired pieces for your special event or any day? Fall in love with great options from UniqueVintage.com. FREE SHIPPING over $150.
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Unique Vintage Reviews Summary
Unique Vintage has a rating of 2.9 stars from 245 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Unique Vintage most frequently mention credit card, return policy and final sale. Unique Vintage ranks 4th among Vintage Clothing sites.
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Let me start by the positives.
They carry a great variety of clothing - different brands, types, genre, you name it. There's something for everyone, which is fantastic. That's about it for the positives.
Now to the negatives.
First of all, they have horrendously high shipping charges that do NOT include customs and duties (for example, HotTopic.com charges an arm and a leg for shipping, too, but at least it covers all custom and duty charges).
Secondly, which is about customs fees. We all know how high those are in Canada. When you buy something that's on SALE, Unique Vintage does not declare the sale price, but rather the ORIGINAL (much higher!) price. This leads you to get a slap of a customs bill that you have to pay according to the declared value. Their reason was that it's "by law and that they have to declare the original price." I spoke to customer service (Sarah Valdez, she was most unhelpful) about it but they claim that they can't do anything about it. I'm sorry, you charge $38USD (around $50CAD) in SHIPPING... the LEAST you could do is help me out at customs! It's ONLY fair that I get taxed for how much I ACTUALLY paid! Anyway, I was severely disappointed when I saw that and will never purchase anything from them again. Keep in mind that I am no stranger to purchasing stuff from foreign websites with different currencies/exchange rates and ALL of them declare the correct amount that I PAID (which includes any discount applied, etc!).
Last but not least. The items I received were good, but both bags looked like they were opened and previously owned (and then returned) as the buttons were half done and undone and just overall look WORN. Sorry, but I wasn't aware I'm buying a worn item. I wouldn't have paid about $233CAD (including shipping) + $40CAD (customs) for TWO pieces of clothing that look and feel WORN by someone else.
To summarize, if you're a Canadian (or even international) customer, stay away from this website unless you want to get taxed on more than what you paid and still receive previously worn clothes. You're better off ordering somewhere else.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members