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TutorVista

3.0

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TutorVista Reviews Summary

TutorVista has a rating of 3 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 464th among Tutor sites.

service
45
value
43
shipping
14
returns
19
quality
41

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California
1 review
2 helpful votes
Follow Vinu K.
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Terrible customer service. They have no clue on how to take feedback.
I have been complaining that I signed up for a voice tutoring session, but I keep getting a chat only session. Even after repeated reassurances from the folks who answer my call nothing seems to happen when the time comes to execution. Total disconnect between what you buy and what you get.

Date of experience: November 1, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Vinu, we apologize for your inconvenience, we have escalated your complaint to the concern team and we are working on it to resolve the issue. Our customer service manager will call you on the registered number and help Ayush to take further sessions with audio tutor. Thanks, Tutorvista Customer Care

Maryland
6 reviews
17 helpful votes
Follow H H.
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Do not waste your money on their outrageous prices of "tutoring" or "help." I feel that it is definitely a scam business running, not intended to help students in need, but rather to get them to spend their money on something that doesn't fulfill its services. The tutors I've had were extremely rude and non-native English speakers. Their sentences could not be correctly comprehended nor could they explain in simple English what concepts were. The academic counselor I got linked was even worse. He said that I was the rude one because I was so unsatisfied with this service, but if you're trying to make money, you don't tell the consumer that they are rude. This "counselor" had the worst attitude ever and I will never be using their service again.

Date of experience: September 25, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear HH, we apologise for your experience and regret the inconvenience caused. We request you to email our Customer Care team at [email protected]. We would like to understand your expectation and associate tutors to your account that can help you meet your goals. Thanks, Tutorvista Customer Care

New Jersey
1 review
3 helpful votes
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THE WORST IN THE WORLD
September 25, 2016

TutorVisa's service is sooooo bad. They curse at you, trick you, and doesn't even answer you questions. It takes 10 minutes for them to answer questions. Also, a lot of the things they teach you are completely wrong. They take hours to solve a problem. VERY BAD AND DISAPPOINTING

Date of experience: September 25, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Thomas, we apologize for your inconvenience, please send an email to [email protected] with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue. Thanks, Tutorvista Customer Care

Texas
1 review
2 helpful votes
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Service is horrible.
September 8, 2016

If the tutor's can not answer your question they dodge the question. Then try to teach you something that does not pertain to the question.

Date of experience: September 7, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Erica, we apologize for your experience. Please send an email to [email protected] with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue. Thanks, Tutorvista Customer Care

California
1 review
1 helpful vote
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A Great Service
July 17, 2016

I thought TutorVista was an excellent tutoring service that really helped me when I was struggling in calculus. The tutors were very helpful and go step through step to make sure you understand the material. Overall I am satisfied with this website.
-Alexw

Date of experience: July 16, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Alex, we appreciate your feedback about our service. We hope we are able to help you with your academic goals. We do have special offers available now, please feel free to send an email to [email protected] for any assistance related to subscription and offers. Thanks, TutorVista Customer Care

California
1 review
0 helpful votes
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Takes a while to figure out everything. Ineffecient process to block tutors which is inconvenient because sometimes you keep getting the same tutors who are ineffective. Pretty helpful resource overall though

Date of experience: July 6, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Anya, we apologize for your experience. Please send an email to [email protected] with the registered email Id, our customer service team will contact you and assist you on how to block the tutor from your end. Thanks, Tutorvista Customer Care

New Hampshire
2 reviews
8 helpful votes
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My daughter was failing math and a friend had told me to try tutorvista. I really didn't think it would help her that much but I know she needed help so I tried it anyway. My daughter went from a D to A in math. I will continue to keep tutorvista all through high school for my daughter. It felt so good not to see her not stressed out about doing math. This is a great program and I am so happy they have helped my daughter so much.()

Date of experience: July 6, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Mary, we appreciate your feedback about our service. We hope we are able to help your daughter with her academic goals. We do have special offers available now, please feel free to send an email to [email protected] for any assistance related to subscription and offers. Thanks, TutorVista Customer Care

Texas
1 review
3 helpful votes
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Tutor vista is the best tutoring website in the world.

Date of experience: July 5, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Ageesh, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Customer Care

Canada
3 reviews
2 helpful votes
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Rashmi was soo helpful and communication was great. I had another tutor but ended that session due to communication and slowness. Rashmi came back and the learning process was seamless. He is a great tutor and well worth the time and expense! Would recommend him for calculus and a raise!

Date of experience: July 5, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Jennifer, we appreciate your feedback about the preferred tutor. We hope we are able to help you with your academic goals. Please feel free to contact customer service is you have any concern. Thanks, TutorVista Customer Care

Canada
2 reviews
2 helpful votes
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It's a great service for all types of students from kindergarten to university. I've used it to get help with university calculus and I found it very helpful. TutorVista is Worth a try :)

Date of experience: July 5, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Jean, we appreciate your feedback. We hope we are able to help you with your academic goals. We do have special offers available now, please feel to send an email to [email protected] for any assistance related to subscription and offers. Thanks, TutorVista Customer Care

Canada
1 review
1 helpful vote
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HORRIBLE SCAM
June 23, 2016

The website was a complete scam. It wasted my time by offering a free trial and them trying to force me to buy their monthly package. When I called them on it they attempted to scare me by saying the were going to trace my IP and deal with me. Complete waste of time. Dont even try it

Date of experience: June 22, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Dragos, we apologize for your experience. We offer free demo session for 10 minutes just for students to understand how our service works. You will be connected to the best tutors once you sign up with us. We will ensure that the best tutors take demo session going forward. Thanks, Tutorvista Customer Care

Utah
1 review
5 helpful votes
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Horrible Service
May 22, 2016

The tutor didn't know anything... about TRIGONOMETRY, I was explaining it to her. The guy I was talking to, John, wouldn't stop telling me why I should join. Offered me 1 a discount for 10%, then 5% and then 15%, but only if "you sign up right now." and he claimed that all the tutors have either masters or PHD's. But thats a load of crap. As I was talking, and trying to ask questions about the company, the guy got rude and only ever replied with pre-made responses, which is incredibly annoying. Ended up wasting an hour just for him to realize that I didn't want to sign up anymore because of the constant "sign up now and get a discount" or pre-made responses. Don't waste your time, spend your money on a real person who you can physically see and work with in person. Because they can't charge your card for extra months or hours that you didn't want.

Date of experience: May 21, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Tyler, we apologize for your experience. We offer free demo session for 10 minutes just for students to understand how our service works. You will be connected to the best tutors once you sign up with us. We will ensure that the best tutors take demo session going forward. Thanks, Tutorvista Customer Care

Massachusetts
1 review
4 helpful votes
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SCAM
May 18, 2016

Well, they simply got all of the problems wrong and wasted my time.

Date of experience: May 18, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Rohan, we apologize for your experience. We request you to please send us an email to [email protected] with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. Thanks, Tutorvista Customer Care

Saudi Arabia
1 review
4 helpful votes
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I bought a 7 hour package for 70$ and I regret every single cent. The teachers are unqualified and have no idea what they are doing. I needed tutoring with physics and whenever I would send them a question, they spend like 20 minutes just "going through the question" and wasting time and even after that, 80% of the time its a wrong solution.

I went to them with a Torque problem which had a wrong answer in the book. I was confused so I needed help. I asked 3 different tutors and each gave me a different answer and worst of all... NONE OF THEM WERE CORRECT.

Please do not waste your time with this shame of a website.

0/10 Teachers
0/10 Customer support
0/10 Whiteboard tech (Zooming is horrible, sharing files is a pain)

Date of experience: May 17, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Abo, we apologize for your experience. We request you to please send us an email to [email protected] with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. We will help you by compensating the minutes. Thanks, Tutorvista Customer Care

Virginia
1 review
2 helpful votes
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I needed some help, but if you go to this website, they will help you out :D!

Date of experience: April 17, 2016
Michigan
1 review
1 helpful vote
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TutorVista is a unreliable website where foreign teachers ATTEMPT to help you with limited kinds of mathematics and sciences. I would say the tutors average reviews are 2/5 at best because most of them do NOT help you at all, they just sit at their computer and pretend to know what they are talking about as they try to use up as many of your minutes possible. On that note, when a tutor first joins a session get ready to waste a good 4-6 minutes on them introducing themselves with their automatic message system (EVERY SESSION) and then they'll take another 5 of your minutes reviewing the problem you have given them. Some tutors are NOT BAD, at best. Most of them are straight up morons and you never get tutors that you favorited because they pick what student they want to tutor, even if you schedule it a lot of the tutors are different even if it has the tutor you thought it was going to be's name on it. Finally, 25 minutes later, once i get an answer to a math homework from them working through it with them after they have given me all the advice they 80% of the time googled, you will get the incorrect answer if you check in the back of the book, as to where they will apologize and ask you to move on to the next question.

Date of experience: April 17, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Brandon, we apologize for your experience. We request you to please send us an email to [email protected] with your login id so that our customer service representative will get in touch with you and help you by resolving your issue, we will escalate the issue to the concern team and ensure that it will not be repeated in future. Thanks, TutorVista Customer Care

Canada
1 review
1 helpful vote
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Stay away from them
April 17, 2016

I had a very bad experience with them. They asked me that I CANNOT SPEAK with the TUTOR. Can communicate by TYPING ONLY. This way you never know what is the qualification of your tutor. To who you are chatting?
It is simply NON-SENSE people who just want you to sign up and pay to them (IN US DOLLARS).

Stay away...

Date of experience: April 17, 2016
Tutorvista C. — TutorVista Rep
over a year old

Dear Muhammad, we apologize for your experience. We do offer audio sessions for students from Kindergarten to 12th grade but audio sessions are available for college level students. We request you to please send us an email to [email protected] with your login id so that our customer service representative will get in touch with you and help you by resolving your issue, please feel free to get in touch with our customer service team for any further assistance. Thanks, TutorVista Customer Care

New Jersey
1 review
2 helpful votes
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Great help!
April 17, 2016

My daughter, a sophomore in HS was having problems understanding Alg/trig and her teacher did not help her. She was able to call this online tutor service whenever she needed to clarify a topic to get the help she needed. I would give a 5 stars but they automatically bill me for the following month after the initial period was over without notifying me 1st. I contacted them but am still waiting for them to reply back to me.

Date of experience: April 16, 2016
Texas
2 reviews
2 helpful votes
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Tutor Vista
April 17, 2016

Tutor Vista helped me a lot. I only have met two out of maybe 19 tutors that I understand. It is hard for me to learn when every tutor is different, this is only in Algebra 1, I don't know about other classes. Monalisa Patra is THE BEST tutor, she helps me so much and makes it fun.

Date of experience: April 16, 2016
Texas
1 review
1 helpful vote
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Great tutoring
April 17, 2016

The tutoring services for chemistry and pre-cal have been extremely helpful since it allowed me to completely comprehend and understand the information/ topics being discussed in class

Date of experience: April 16, 2016

From the business

TutorVista is the world? ۪s leading online tutoring company. Students can study school topics with the help of expert tutors at a reasonable price and time.


tutorvista.com
Founded in 2005
Old Tappan, NJ, United States