Tutor.com

Passed test - waiting to do mock session. 4 tries and THEY have declined 2 sessions (wouldn't schedule though it shows the time is available) and 2 sessions cancelled day of session (the last one an hour before we were to begin. You can't schedule again for 24 hours so they wait to decline or cancel so you can't get another appointment same day. If tutors are supposed to give 24 hr notice WHY don't mock session leaders have to give 24 hr notice? NOT happy so far.

I use to work at tutor.com. First, for the student, it is probably a good place. For the tutor, there are better places out there. First, the scheduling is an absolute pain. And, the main office knows it, and they refuse to do anything about it. Second, for example, if you have 99 sessions rated as good or better, but you have that one session marked bad, that could just be from a typo from the student or just a crazy student, the mentors and supervisors will brand you as a poor tutor. If the tutors treated their students like the mentors treated the tutors, there would be no students left for the company. The mentors talk constantly of being positive with the students, but they are constantly negative to the tutors themselves. Some students feel negative just getting an incorrect answer; we are suppose to be held accountable for that? I even had a supervisor tell me that, with a statement I made during a session, the student "could take it as being negative". "Could"? We are suppose to be held accountable for what a student could take as negative? Sorry, not for me.

I worked with Tutor.com for three months. During that time, I received minimal support from management, experienced significant delays on communication from management's end, and noted management's extreme tendency to avoid actual interpersonal communication like it was the plague.

The service absolutely is teeming with abusive students who are rude and disrespectful. Tutor.com's management and so-called "mentors" will evade your grievances regarding aberrant student behavior, and chastise the tutor for not be able to "meet the student's needs" even when it's blatantly apparent that the student is $#*!ing around intentionally and getting a sophomoric enjoyment out of harassing and "trolling" the tutors.

I was terminated from Tutor.com for essentially no other reason than Tutor.com's management and "mentors" being incompetent and completely unresponsive to concerns and feedback provided by their tutors.

The only way I expect anyone could succeed with Tutor.com long-term is if one:
A. Has no life, no self-esteem or self-respect, and takes no pride in their work
B. Doesn't mind being abused by students who go out of their way to waste the tutor's time, and,
C. Doesn't mind when management ignores your concerns and then blames you for their inadequacies.

In other words, if you value your skills and expertise as a tutor, and take pride in your work, and expect the people you work for to be equally-invested and equally-responsive as you are... then Tutor.com is NOT for you; don't waste your time.
If on the other hand, you're callous or ambivalent enough to not care when students abuse you, and you've got plenty of time to burn (no spouse, no kids, no pets, no responsibilities), and you don't mind a below-average paycheck while your organization reaps money hand-over-fist, then sure, give working for Tutor.com a try. Just don't come back and say I didn't warn you.