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TuneFab

2.1

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TuneFab Reviews Summary

TuneFab generally enjoys a positive reputation among users, particularly for its product quality and reliability in managing music downloads and conversions. Many customers praise the software's performance, user-friendly interface, and effective customer support, highlighting prompt responses and problem resolution. However, some negative feedback centers on issues related to licensing, particularly when transitioning between devices, and perceived limitations in the free version. Despite these concerns, the overall sentiment reflects a strong customer appreciation for the software's capabilities and the support team’s dedication to resolving issues efficiently.

This summary is generated by AI, based on text from customer reviews

service
39
value
37
shipping
19
returns
31
quality
37
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Germany
1 review
0 helpful votes
Follow Klaus K.
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I am a APPLE music fan, want to use it in my car; so I need to change the file type.

AND AT HOME I use 5000€ D/A converter + STAX headphone on tube amp;

NO DIFFERENCE to the ORIGINAL!

BEST though is the SERVICE:

Speed and competence (Inez Miller)

Klaus

P.s. as EE I somewhat understand electronics...

Date of experience: October 19, 2020
Texas
1 review
0 helpful votes
Follow Rod S.
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Pros:
• The support team quickly responds to your questions and is friendly when doing so.
• You can convert a large number of tunes in one sitting.

Cons:
• You need to be sent a new license key if you ever change or reinstall your computer. Practically nobody does this ancient method anymore.
• The fact that you only get 1:1 time transfer on a Mac, but are able to get as fast as 16X on a Windows machine just demonstrates lazy inattention to a brand of computer that comes from a 2 TRILLION dollar company.
• It adds a virtual audio driver that completely disables all of your other audio, so if you want to listen to anything on your computer while it's doing it's "real time" conversion, then you're out of luck.

The thing that's most frustrating about the "cons" above is that all of them don't exist on another converter that I use: it doesn't make you ask for a new key whenever you make computer changes; it converts extremely quickly (over 10X) on a Mac; and you don't have any new driver additions that hijack your audio, so I know that it can be done. Maybe they need to dissect some TunePat software to find out what they're doing correctly. The only thing that TunePat does poorly is that it hangs if you have too many tunes to convert from one release - usually over 50 or so tunes. For TuneFab, I tried one release that had 193 tunes and, so far, (because it's taken over 14 hours time), it has converted 175 of them (BTW, even with so many tunes from one release, it's possible to just divide it up into, say, 4 batches and it would STILL take less time than TuneFab).

Anyway, I wish them luck, but they really do need to check out some other converters that are out there and dig deeper into how they are able to get around these ridiculous aspects of their own software.

Date of experience: September 1, 2020
California
1 review
0 helpful votes
Follow AARON P.
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Great Experience!
August 27, 2020

I am so happy that I came across this software! The sound quality I am able to get from music tracks I download sound phenomenal! The software does exactly what I intended it to do when I purchased it.

On top of the high expectations that I expected from this software, their customer service is amazing! I reached out to them twice in a 3 month period due to some issues I have having with my own laptop, and they responded within 24 hours to help assist me resolve my issue!

Thank you again TuneFab for being awesome!

Date of experience: August 25, 2020
NL
1 review
0 helpful votes
Follow H d.
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We had a problem, there was 2 sec audio added to all numbers and sometimes the audio started too late while ripping from Spotify.

We contacted TuneFab Support and they have send us a new update and the problem is solved.

Great job.

Thanks Henk

Date of experience: August 17, 2020
Florida
1 review
3 helpful votes
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Do Not Buy
August 16, 2020

I purchased this product a few days ago, would not convert any more than 3 songs before freezing I contacted there support still waiting on a reply as to how to fix this problem. I am extremely disappointed with this product have emailed them for a refund still waiting on a reply to my request for the refund. I would advise anyone not to waste there money on this program unless you have weeks and can baby sit this product to convert music.

Date of experience: August 16, 2020
Hong Kong
1 review
0 helpful votes
Follow F M.
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I am really very happy to have a chance to use this wonderful software that can give me lifetime enjoyment. Once I have sent my queries, their Support Team performed their rapid response to me. I feel very confident in introducing to my friends.

Thanks a lot to TuneFab.

Date of experience: July 29, 2020
GB
1 review
0 helpful votes
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Excellent
May 19, 2020

Excellent program and service from the support team. I requested a renewal of my licence after migrating to a new Mac and I received a reply with a new key the next working day.

Date of experience: May 18, 2020
Italy
1 review
0 helpful votes
Follow Riccardo R.
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TuneFab does what it promises and, in case of technical issues, customer service responds quickly and help you out.

Date of experience: May 12, 2020
Ohio
1 review
2 helpful votes
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IT WORKS!
May 6, 2020

I have many songs in my iTunes library that are favorites that I have been wanting to be able to listen to on my phone, but they are the wrong file format. The old option of burning to cd and recouping back was never attractive to me.

With this software it is simple and the software works as advertised. I had a minor problem at first, but the response and fix were timely.

Date of experience: May 5, 2020
Missouri
1 review
1 helpful vote
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M4V Converter Works
April 20, 2020

I downloaded the M4V converter looking to convert my purchased movies from iTunes to mp4 so I could put them on my android phone. I first used the trial version to make sure it worked as I tried 3 other products before this that all claimed they could perform the conversion but they couldn't. Finally, I tried TuneFab's product and was able to get the audio to convert and not the video. This is the farthest progress I made with any of the conversion programs so far so I contacted their support staff. After 10 emails back and forth, they got me up and running and stuck with me through a 2.5-week ordeal and I was finally able to convert my movies from m4v to mp4. I instantly purchased the M4V Converter because the program works well and the support staff were super helpful and stuck with me through the end to make sure I was able to do what I wanted.

Date of experience: April 18, 2020
France
1 review
1 helpful vote
Follow Anon I.
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The software works really well: I started a subscription to Spotify thanks to this program, and from now on, I'm pretty sure I will never stop the subscription.

I add new music to my library every week, and retrieve them offline, in case of...

This programs is a safeguard: I subscribed to Spotify because now I can trust I will never lose my songs if Spotify goes bankrupt: I have a backup laying around.

I had to reinstall Windows and the licence was not working anymore (already activated): I contacted the support and they gave me a new licence very quickly. Wonderful.

Date of experience: March 31, 2020
Italy
1 review
1 helpful vote
Follow Danilo S.
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All their programs work very well and the team is very efficient in responding in problems solving!

Date of experience: March 13, 2020
Florida
1 review
5 helpful votes
Follow Christopher T.
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After repeated emails with Inez Miller - they refuse to refund my money!
They want you to be a 'beta tester' and help them solve their problem of the programming 'hanging up' on some conversions. You have to 'babysit' the entire process and restart to conversion repeatedly as well as skipping the tune that caused the problem.

In short, they could give a crap about customer support!

DO NOT RECOMMEND THEM AT ALL!

Date of experience: February 11, 2020
Pennsylvania
1 review
2 helpful votes
Follow Jack P.
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The free version seemed to run through multiple songs in one go just fine, so I thought okay cool i'll get the paid version I've seen enough. Boy was I wrong. They sucker you in and then give you a borderline unusable product. I have hundreds of songs to convert, and if I have to sit here and refresh the library after each song it will take forever. If I wanted to do this slowly and manually, I could have just recorded the songs by hand myself with Audacity for free. The most I've gotten is 4 songs in one go without any additional input from the Itunes converter. Most times, it converts one song and then randomly hangs up. Or it will give "Track Deleted" or "Playback Err" and stop the whole thing. I'd save your money and look elsewhere, I know I regret my purchase already.

Date of experience: December 20, 2019
Illinois
1 review
0 helpful votes
Follow John C.
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I need my activation code last weekend and the customer service agent just sent me in a minute. After that I realized they aren't work at weekend, but they are still very patient. Very professional!

Date of experience: November 26, 2019
France
1 review
0 helpful votes
Follow Wayne J.
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Keep using TuneFab Spotify Music for nearly 2 years. It works smoothly and simple to use. Never meet with any error when converting my Spotify Music converter. But it is the best service that I have used for when I changed to a new computer and forget the order number. The support is speedy! Try it, and you won't be disappointed, you have my words.

Date of experience: October 28, 2019
Sweden
1 review
2 helpful votes
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Fake
September 27, 2019

I tried using a free version. It limits the audio of all the converted files to 3 minutes. I couldn't even use it as all the Bollywood songs are around 5 minutes long.

Date of experience: September 27, 2019
GB
1 review
2 helpful votes
Follow Julian W.
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Awful piece of software as It converts the book in realtime i. E. a 12 hour audio book will take 12 hours to convert. During which time it takes over your itunes.

Basically it creates an output device called audiojingle plays the track in itunes and routes the output to this 'device'. Took me 15 minutes with no sound on my Imac after using Tunefab to work out what it had done and switch my audio output back to the speakers.

Also for no obvious reason it fails to convert about 30% of my audiobooks.
Also when you start it up on my imac it takes about 10 mins to load the itunes library with no warning that this is what it is doing, so I assumed it had hung and did a force quit after 5 minutes of no response.

I really struggle to express how frustrated I feel this heap of crap. Avoid like the plague

Date of experience: August 10, 2019
Ohio
1 review
1 helpful vote
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Pros and Cons
July 5, 2019

TunFab for Windows and Mac

I tested the software on both a fairly fast Windows and Mac.

Pros:
1) Works well does what it says converts to ACC and M4A files
2) Gives very good output file name options
3) Gives very good output quality options
4) Fast

Cons:
1) Takes over iTunes so that you cannot listen to music while it converts (The way that all music converters work. Which means it cannot convert multiple files at one time.)
2) Takes over 10 minutes to load a simple iTunes library on both Mac and Windows. (Deal breaker for me. Once it is running it converts fine)
3) Cannot hide iCloud files nor already converted files.

Compare to Sidify Apple Music Converter
1) Sidify opens the iTunes library immediately.
2) Sidify seems to convert faster.
3) Fabtunes has better output file naming convention.
4) Both require exclusive access to the iTunes library.
5) Both give you a free trail.
6) Create a iTunes Smart Playlist using the iCloud status and chose Apple Music as the status then if you want you can chose Purchase and set to false then you chose Date Added as within the last day. All this will create a Playlist that will let you have control on what is displayed in the programs.

Last comment before you buy a program see if it offers a free trial. Even if the trail only converts 3 minutes of the track it is worth the time and effort. I ultimately chose to purchase Sidify and resurrect an old Windows 10 machine that I recently retire and connect it to my iTunes library. So that my Mac the computer where my main library is own and where I play most of my music from can be used for that purpose.

I hope this review helps.

Date of experience: July 4, 2019
Japan
1 review
0 helpful votes
Follow Bella N.
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Instead of subscribing as Spotify premium, TuneFab lets me download Spotify and convert to mp3 as the original quality. And I have figured out that it is the only product on the Internet to get Spotify converted by customizing my conversion speed, from 1x to 5x. Not Bad, TuneFab! Let TuneFab be your music partner, trust me! It won't let you disappointed.

Date of experience: June 5, 2019