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Trust Wallet

1.3

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Trust Wallet Reviews Summary

Trust Wallet is a self-custody multi-chain platform that allows users to buy, sell, and swap crypto, earn rewards, manage NFTs, and discover DApps. It supports millions of assets across 100+ blockchains and has a mobile app and desktop experience with easy-to-use tools.

This summary is generated by AI, based on text from customer reviews

service
24
value
23
shipping
13
returns
19
quality
19
This company does not typically respond to reviews

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Canada
1 review
0 helpful votes
Follow Berez A.
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They will steal from you.
February 24, 2026

They are supposed to be a decentralized exchanged but how they are able to access my account and steal my funds is beyond me and no i did not click on any link as i only have a specific device for my trust wallet yet my funds got stolen. It took the intervention of claimsat coin -diligence before I was able to get my funds and have the case resolved.

Date of experience: February 23, 2026
Arizona
1 review
0 helpful votes
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BEWARE OF THEM!
January 13, 2026

Méfiez-vous de Trust Waller. Ce ne sont que des escrocs...

Products used:

Biggest fraud my all assets is invisible I send another user show complete but receiver not received and after some time I login my all assets show zero.I am glad i can share my experience and breakthrough now that i have my money back, Anyone having similar issue should reach out to me via my e-mail (Dianajoy210 @ outlook. com) Talking about it surely helps and I can offer whatever I've learnt to help get your stolen money back.

Date of experience: January 12, 2026
Nigeria
1 review
0 helpful votes
Follow Eowyn C.
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I was scammed and lost $80,000 from my account. I reached out to official support, but unfortunately, I didn't receive any help.
Eventually, I joined the Trust Wallet Russia group on Telegram: https://t.me/trustwallet_RSA Thanks to the admin, Tobi (@AlwaysTob_i), I was able to recover all my funds. I'm truly grateful for the help I received there.

Date of experience: September 23, 2025
Florida
2 reviews
0 helpful votes
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. UK …They stole from me never refunded it and kept playing me around, I had to go to the search engine and get legal litigation. I'm glad everything is fixed and resolved now and I'm fully refunded. Happy for the assistance.

Date of experience: May 13, 2025
Spain
1 review
1 helpful vote
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I wanted to swap BTCB for a USDC (BNB Smartchain) and the platform did a bridge to a USDC Pos from the Polygon network, which is advertised as USDC (BNB Smartchain). This fraudulent token even came up as the first option in the search engine with the same name and network as the original (without being able to distinguish them), and they don't want to refund me. NEVER USE THIS WALLET.

Date of experience: April 25, 2025
New Zealand
1 review
0 helpful votes
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Avoid these con artists; I was denied payment for months. We are grateful that Torr/ecit. Saved us and was able to reimburse the money.

Date of experience: January 7, 2025
New York
3 reviews
0 helpful votes
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It's nothing but a Ponzi scheme! They stole several Bitcoins from us, forcefully converting them into their worthless token without any authorization. The whole operation was built on deception, and when things started falling apart, their main promoter conveniently disappeared.

Thankfully, I had to reach out to my title—they really helped. These kinds of schemes need to be exposed before more people fall victim.

Date of experience: March 4, 2025
GB
3 reviews
0 helpful votes
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Withdrawal not granted
February 11, 2025

I was refused payment for months, stay away from these scammers. We appreciate that coup; gate came to our rescue and was able to charge back cash

Date of experience: January 2, 2025
Germany
1 review
0 helpful votes
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They hacked
February 6, 2025

They hacked into my wallet but I was able to get my money bac by using the information in the attached photo. Search for the user name

Date of experience: February 6, 2025
Belgium
1 review
0 helpful votes
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Dit bedrijf heeft me een moeilijke les in het leven geleerd, wat een vreselijke ervaring was. Gelukkig kon ik hulp krijgen van GLOBAL EMERGENCY RECUPERATION AGENCY
Bij het terugkrijgen van mijn verloren geld.
Bereik ze via hun website [ 0999.io]

Date of experience: January 6, 2025
Australia
2 reviews
4 helpful votes
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Stay awaaaaay
December 3, 2024

Beware of investment scams! They often promise high returns with little risk, but can lead to significant financial loss. Always research thoroughly, avoid offers that seem too good to be true, and never share personal or financial information with unverified sources. Protect yourself and stay vigilant!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
Follow Alex S.
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As i work directly with the recovery team expert, i have been seeing reviews about people who lost their crypto currency to trust wallet and impersonators claiming to work under trust wallet. You can reach out to me on here and aswell upload a comment to enable me get in touch with you and assist you in recovering all your lost cryptos.

Date of experience: October 3, 2024
Canada
1 review
0 helpful votes
Follow Rick D.
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There is no support. No accountability, no attempt resolution. No guidance. They are thieves and should be held accountable support takes days or weeks to get back to you. That stays and weeks after you couldn't pay your mortgage or your hydro bill. They keep sending me this message
This is the content of the email I keep receiving from Trustwallet support.
' You may have been busy and may have inadvertently missed our last email asking you for more information regarding your request. Please let us know how we can be of further assistance!
There was no assistance in the first place. All they wanted to do is fluff you off till you give up. They need to be held accountable. They need to be shut down

Date of experience: August 26, 2024
Brazil
1 review
2 helpful votes
Follow Arsh S.
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Around $50k crypto stolen from my wallet. I personally did not click on an suspicious links, emails, etc. The hacker somehow got into my account for reasons unknown. I contacted Trust Wallet for support, then I receive an automated email asking for several documents. I send those documents responding to there email and get NO response. Then 4-5 days later they close the case. I tried this method 5-6 times and the only way to get in touch with them is through email. They take no consideration of victims that experience this kind of theft. Horrible customer support and horrible platform to store crypto. They must hav some kind of on going security glitch that doesnt always go public. I'll be filing reports to as many higher authorities as possible against this company. They had a class action law suit around a year ago I am also trying to join.

Date of experience: August 15, 2024
Nigeria
2 reviews
0 helpful votes
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If not for RECLAIM 001 COM who helped me recover my 15BTC back from Duncan and his team of Crypto Btc I would've been left with nothing in life and maybe a dead woman by now. I initiated a trade with 0.15 Btc sent to their external wallet and Duncan lured me into investing more never knew it's all scam. I woke up to find out they blocked me from their site but thanks to the forensic experts company who got back my lost BTC. I recommend them to all victims out there.

Date of experience: June 7, 2024
Nigeria
1 review
0 helpful votes
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If you have been scammed, there is a good chance you can recover your money. I want to help you do that. No upfront payment. Just pay what we pre-agree before I start working on your case. I will never ask you to pay before you get your money back. I won't ask for your personal details nor will I ask you to click on any links. We will only communicate via email until you fully recover all the money that was stolen from you. But to qualify for my help, you must meet three conditions:
(1). The money stolen from you must be clean (you didn't steal the money yourself or got it through illegal or immoral activities such as gambling, selling intoxicants, prostitution, etc.
(2). You must be able to contact the scammer even if they won't reply. The scammer needs to see my message for me to proceed with the recovery process. Ideally, I need their email address.
(3). You MUST play strictly by my rules. I'd need some information the scammer can identify you by, such as transaction ID, email address, screenshots, etc.
If you can meet these conditions, then your money will be given back to you, Insha Allah. The scammer will send your money back directly to the address you provide whether they like it or not, Insha Allah. Do not doubt the effectiveness of help. Just give it a shot. It won't cost you a dime until you recover what you lost.
Why This Isn't a Recovery Scam
-No upfront cost
-No personal information
-No requests to click on any links
I'm here to help as many scam victims as I can, and help myself in the process. I have an effective arm-twisting method of dealing with criminals even if I can't see them face-to-face. Just get in touch and let's see how we can retrieve your money from the scammers.
I prefer to communicate through my anonymous email, "alhamdulillahi[at]tutamail[dot]com". I hope thousands will benefit from my assistance.

Date of experience: March 17, 2024
Israel
1 review
0 helpful votes
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I lost $14,000 on 1st day using them on a transfer. They Do not care that it's their fault and they simply will not refund your lost crypto for any reason. They just want your money and won't give you any support when they're responsible for losing your funds. A total joke. Ayrlp. CO m seized control of the situation and tracked the transaction to my account.

Date of experience: March 12, 2024
Austria
1 review
0 helpful votes
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Trust wallet not allowing me to swap or withdraw any money, I've contacted support team and was told I would get a reply within 48hours, which has been and gone! I've put thousands into this wallet, it's scam, the irony is that it's called "Trust wallet". Failed to credit my account. No response to emails, Ramp say they have sent it, trustwallet simply send a holding email and NEVER respond. I think they must be scamming. Either that, or plain incompetent Ayrlp. C o m brought me to safety they took charge of the situation and traced the transfer and it was reversed back to my account

Date of experience: March 12, 2024
Norway
1 review
0 helpful votes
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Worst!
February 25, 2024

The worst wallet, the cryptocurrency has disappeared, the support does not respond, the wallets are full of advertisements, which, when clicked, give permission to manipulate your money!

Date of experience: February 25, 2024
Nigeria
2 reviews
1 helpful vote
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SCAMMED BUY GOT HELPED
February 20, 2024

Everyday I blame myself for falling to this dubious scam, this crooks got me out of my life savings, I lost 60k this nonsensical thieves I was able to get my funds back after I got in touch with. Reach out if you are a victim

Date of experience: February 20, 2024